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"Most important is the property and room were clean. The evening clerk, Rebecca, was great at check in, told me about the area and a little Italian culture as it's my first time. I usually avoid the house breakfast but this was good for the price. Morning clerk, Alissia, was also great somehow managing the dinning room and checking petout. Note to management, as hard she was working, one person can't effectively do both jobs. It's not a Hilton, but it's not meant to be, but again it's clean, new and a surprisingly low price during the Holiday season. "

"Very friendly and corteous staff. Nice pool. Great first floor restaurant. Nice setup overall"

"The stay here far exceeded my expectations as a traveler from the US. With Fiuggi being a smaller town I didn’t expect the staff to know English that well but the in fact did!! They were more than happy to help me out, answer any questions I had, and meet all my accommodations. The hotel is easily the best 4 star hotel in the region, and the spa was the perfect cherry on top. I’ve never been to a spa before but this was easily one of the best and most fun experiences I’ve had as a solo traveler. The indoor pools had messaging water jets and the saunas were so spacious and clean. Additionally, the free hotel activities like riding through town on E-bikes were an absolute blast! I was fortunate to have Davide from the hotel show me around town and he was incredibly friendly and even showed me great spots to eat in town that only locals know about. I was here for 3 days and I can surely say I cannot wait to come back and bring my girlfriend with me. This hotel was an incredibly mature spot, with a gourmet restaurant and minimal kids, so there was never a time I was annoyed by another guest."

"Thw only problem we had was with the AC. We were there the first week of October and our rooms were warm. When we asked they told us it had not been turned on and they would do so. After going back and forth a few times we were told they just turned on the blower because in the ‘winter’ they don’t have AC. We did not have this issue traveling in Italy for over 25 days. It was strange and felt like they did not want to just tell us that from the beginning. Otherwise the hotel was lovely appointed."

"Egi is such a sweetheart and this place was incredible. She offered a restaurant suggestion that was less touristy and more authentic than the one we had already chosen and made our stay feel like it was our home. Very quaint and exactly as advertised. Would definitely stay here again without hesitation. "

"Lovely hotel with a great spa. Staff was very welcoming and helpful. Hotel room was small in the European style, but certainly comfortable enough, with adequate air conditioning. There's a large parking lot situated adjacent to the hotel that can fill up on weekends. Breakfast was excellent with responsive staff and a wide selection of continental breakfast fare, There was also a small selection of hot foods available. The grounds are well kept and while not expansive are peaceful. The spa was a highlight of this stay and was very enjoyable. Many restaurants and shopping are within walking distance, but old town is a bit further away, "

"Easy to find, "

"The view is absolutely stunning! The room was just perfect for my stay. Also, the dinner and service was remarkable!! I highly recommend this hotel!! "

"The staff at Hotel Bassetto are very helpful and welcoming."