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"Cleanliness, amenities, friendly staff, location, etc."

"The hotel is dated and needs mordenisation staff are loyal and well attentive The manager is a wonderful person and explains the tourist requirements by hotels but the receptionist the morning I arrived was very uptight about rules of government but would not adhere to a tired 70yrs old man Indian government needs in-depth info on OCI card holders thus making their life difficult when staying in a hotel I will never stay here due to the hotel being on a junction of a very busy road and the...

"Very proactive staff and nicely maintained."

"Clean rooms, well spread breakfast Value for money "

"Very good"

"The property is good and restaurant also has decent food options. But their hospitality was not upto the mark. We checked in at 4 pm (2hrs post check-in time) still they made us wait 40-45 mins saying payment issues, ID Issues and all that. This could have been dealt better."

"A 5 Star Experience - Truly a Home Away from Home Vivanta's security services were top-notch, providing a sense of safety and comfort throughout our stay. The reception staff went above and beyond, offering a warm welcome and efficiently addressing any inquiries. Their professionalism and friendliness set the tone for a delightful stay, making us feel valued as guests. The room service was exceptional, catering to our needs promptly and with a genuine willingness to make our stay memorable....

"Property is located in a convenient locality. But property has created a Brewing hub but its not properly equipped with the Electric kettle.. its not cleaned and difficult to use. A suggestion would be to place an induction stove and vessel to heat water and milk. There could be small sealed milk packets to be used with hot coffee and tea. These won't cost much but can be done to make this better."

"Room Not maintained"

"New clean hotel "

"Well located if arriving by train or bus. Staff were extremely helpful and room represented great value for money."

"Clean room, good location, let us keep our luggage in storage the day we checked out. Only issues was the check in was long."

"What an excellent stay. Spa was fantastic. Staff were so friendly and helpful. Special thanks to Sachin, Pooja, Iaphi and Suroj! Spotlessly clean throughout the hotel. Good buffet. All staff amazing. Would love to return."