Exterior

Reviews

7.4

Good

Rating 10 - Excellent. 76 out of 374 reviews" "
Rating 8 - Good. 162 out of 374 reviews" "
Rating 6 - Okay. 85 out of 374 reviews" "
Rating 4 - Poor. 33 out of 374 reviews" "
Rating 2 - Terrible. 18 out of 374 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Vinson on 29 Feb 2024
Nous vous remercions d'avoir partagé votre retour suite à votre séjour à l'ibis Paris Ornano Montmartre Nord 18ème. Nous sommes ravis d'apprendre que votre expérience a été positive dans l'ensemble. Votre notation est très appréciée et nous encourage à maintenir nos standards élevés de service et de confort pour nos clients.Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt lors de votre prochain séjour à Paris.Cordialement,VinsRéception

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Every thing is just perfect. We will definitely coming back.
Stayed 4 nights in Feb 2024
Response from Vinson on 15 Feb 2024
Hello,Thank you for sharing your feedback following your stay at the ibis Paris Ornano Montmartre Nord 18th. We are delighted to read that you had a perfect stay with us. Your satisfaction is our greatest reward, and we look forward to welcoming you back on your next visit to Paris.Best regards,VinsReception

6/10 Okay

Misba

Liked: Cleanliness
Hotel was ok. I know I booked a budget hotel but booked for a room with a double bed and got a room with 2 single beds pushed together. The room was so small you couldn’t even swing a cat in there let alone 2 adults with 2 large cases. Breakfast was disappointing no sliced bread most days and everytime we went down we had to ask for things to be topped up
Stayed 6 nights in Jan 2024
Response from Ammar HARB on 18 Jan 2024
Thank you for your feedback on your stay at the Ibis Paris Ornano Montmartre Nord 18th. Sorry for any inconvenience you experienced. Your comments are valuable to us and will help us improve our services. We hope to see you again for a better experience.Sincerely, Ammar HARB - Deputy Manager.

10/10 Excellent

Nimrod

Liked: Cleanliness, staff & service, property conditions & facilities
Hjhhhhhh
Stayed 1 night in Nov 2023
Response from Ammar HARB on 2 Dec 2023
Nous vous remercions pour vos commentaires suite à votre séjour à ibis Paris Ornano Montmartre Nord 18ème.Nous sommes ravis de savoir que vous avez apprécié votre séjour parmi nous. Votre satisfaction est notre priorité, et nous sommes heureux d'avoir pu contribuer à rendre votre séjour agréable.Nous espérons avoir le plaisir de vous accueillir à nouveau à l'ibis Paris Ornano Montmartre Nord 18ème lors de votre prochaine visite à Paris.Cordialement,Ammar HARBAdjoint de Direction.

6/10 Okay

Saskia

Liked: Staff & service
Disliked: Property conditions & facilities
Wouldn't Visit again
Not the best. Definitely wouldn't stay there again. My partner hated it. Rooms were tiny. Only space to put one suitcase. Next to no room to store clothes. Bed didn't even have a mattress on. was just a mattress topper. Bathroom was in poor condition bottom of sink was broken and the shower was so bad i couldn't even wash my hair properly. shower door was broken so flooded bathroom every time you showered, Breakfast was okay but we only had once as wasn't great. But all the staff were really lovely and helpful. A shame that the hotel itself was very disappointing. It is a very very basic hotel and think it was very expensive for what it was. Wasn't the best area to stay in either. will definitely look more into the area of where I stay next visit to paris.
Stayed 4 nights in Oct 2023
Response from Ammar HARB on 2 Dec 2023
We thank you for your feedback following your stay at ibis Paris Ornano Montmartre Nord 18ème. We are sorry to hear that your experience did not meet your expectations and we take your comments about the room size, bathroom condition, and other issues you encountered very seriously. We understand that these factors negatively impacted your stay.Please be assured that we are constantly striving to improve our services and facilities. Your feedback is therefore vital in assisting us with this process. We will follow up with our team to ensure that corrective measures are taken where necessary.Regarding the quality of the breakfast, we will review our offering to better meet our guests' expectations. However, we are glad to hear that you found our staff welcoming and helpful. We understand the importance of quality customer service and are pleased that this was a positive aspect of your stay.We hope that despite these inconveniences, you will give us another chance to welcome you and provide an improved experience on your next visit to Paris.Sincerely, Ammar HARB - Deputy Manager.

6/10 Okay

Michael, Traverse City

Business traveller
Liked: Cleanliness
Disliked: Amenities
Very average hotel. Decent price. Bad area. Not much around in terms of restaurants, etc.
Stayed 4 nights in Oct 2023
Response from Ammar HARB on 3 Nov 2023
We thank you for your feedback following your stay at ibis Paris Ornano Montmartre Nord 18th. We are glad that you found our hotel to offer a decent price-quality ratio. However, we regret to hear that the location and the surrounding area did not meet your expectations in terms of dining and activities. We take your comments seriously and are always looking to improve to offer our guests the best possible experience. We hope that you will give us the opportunity to serve you better in the future.Kind regards,Ammar HARB - Deputy Manager

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the breakfast buffet. The only concern I had was that they ran out of certain things on a day to day basis. Scrambled eggs on the first day but none on the second and third and no bacon on the second. No oj on the third morning. Room was also very small and there were no hand towels.
Stayed 3 nights in Aug 2023
Response from Ernest MENDY, General Manager on 10 Aug 2023
Dear Ryan,Thank you very much for your feedback.I am glad that you enjoyed our breakfast.I am very sorry about the ran out of products, you can definitely count on us to work on this point.Take care and see you soon i hope !All the best,

6/10 Okay

Oumar

Stayed 1 night in Jul 2023
Response from Ernest MENDY, Directeur on 10 Aug 2023
Cher Oumar,Merci d'avoir pris le temps de partager vos impressions suite à votre séjour à l'Ibis Paris Ornano Montmartre Nord.S'est-il passé quelque chose dont vous souhaiteriez me faire part ?Restant à votre écoute.Bien à vous,

8/10 Good

Niomi

Liked: Cleanliness, staff & service, room comfort
ok
Great location, right next to the Metro station very easy to travel around to main attractions, there was building works in hotel so did not have access to the bar area, room was clean and bed was made and clean towels every day, there was no kettle in the room so had no facilities to make hot drinks in the morning. Did not have breakfast there so cannot comment, overall happy, you get what you pay for I guess. The area was abit dodgy in the evening also.
Stayed 3 nights in Feb 2023
Response from Ammar HARB on 3 Mar 2023
We thank you for your feedback following your stay at ibis Paris Ornano Montmartre Nord 18th. We are delighted that you enjoyed the convenient location of our hotel near the metro station. We apologize for the ongoing construction works that disrupted access to the hotel bar during your stay. We are glad that your room was clean and towels were changed daily. However, we are sorry that you could not enjoy tea and coffee facilities in your room. We hope this did not inconvenience you too much. Finally, we are sorry to hear that you found the neighborhood a bit dodgy in the evening. We take note of your comments and will work to improve our service to provide a more enjoyable experience for all our guests. We hope to have the pleasure of welcoming you back to our hotel on your next visit to Paris. Best regards, Ammar HARB - Deputy Director.

8/10 Good

simon

Travelled with partner
Liked: Cleanliness, staff & service
The position of the hotel is surrounded by pick pocketers , infect they stole my Mobile the second day . Television stations only in French language and no music stations .
Stayed 4 nights in Feb 2023
Response from Ammar HARB on 23 Feb 2023
We thank you for your comments following your stay at ibis Paris Ornano Montmartre Nord 18th. We are sorry to hear that you were surrounded by pickpockets and that your mobile was stolen on the second day. We do our best to ensure the safety of our guests by implementing security measures and working closely with local authorities to monitor the surrounding area.Regarding television channels and music, we apologize that it did not meet your expectations. We are an international hotel and we try to offer a variety of TV channels and music to cater to the tastes of our guests from around the world. We take note of your comments and will do our best to improve our offering in the future.We hope that you still enjoyed your stay and that you will give us the opportunity to welcome you again to our hotel.Sincerely,Ammar HARB - Duty Manager.

2/10 Terrible

jonathan

Stayed 8 nights in Sep 2022

8/10 Good

Phuc

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2022

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and bathroom and were very small, but other than that enjoyed my stay
Stayed 5 nights in Dec 2021
Response from Ernest MENDY, General Manager on 25 Feb 2022
Dear George, Thank you very much for taking the time to share your impressions regarding your stay at the Ibis Paris Ornano Montmartre Nord. I am gald that you enjoyed your stay. Take care and see you soon ! All the best,

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service
No parking available. No room service available altho the menu is there to tempt you. Very nice staff. Giuseppe was so helpful and friendly. Nice bar and courtyard to sit in. Room facing the courtyard very quiet and clean. Very good value.
Stayed 5 nights in Oct 2021
Response from Ernest MENDY, General Manager on 25 Feb 2022
Dear Ann, Thank you for taking the time to share your impressions regarding your stay at the Ibis Paris Ornano Montmartre Nord. We indeed don't have a parking, as it is written on our website there is public parking nearby. There is indeed no room service, but there is some dish and drinks that you can order at the reception, then you just have to come at the bar to pick it up. I am glad that you enjoyed our friendly staff, and especially Giuseppe, our Bar and our courtyard. i will definitely share your impressions with them. Thank you again for this lovely review and we hope to see you again ! All the best,

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Ernest MENDY, Directeur on 25 Feb 2022
Dear Ana Maria, Thank you very much for this 10 of a 10 regarding your stay at the Ibis Paris Ornano Montmartre Nord. I am glad that everything was fine ! Take care and see you soon ! All the best,

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Ernest MENDY, Directeur on 25 Feb 2022
Dear Ana Maria, Thank you very much for this 10 of a 10 regarding your stay at the Ibis Paris Ornano Montmartre Nord. I am glad that everything was fine ! Take care and see you soon ! All the best,

10/10 Excellent

Jean-Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Henoc on 3 Aug 2021
Merci de votre avis. En espérant vous revoir dans notre hôtel.

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful with all my needs
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. Staff were very friendly and helpful. Room was clean and very comfortable.
Stayed 3 nights in Aug 2019

2/10 Terrible

Shu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No AC
No AC, rude staff, bad maintenance.
Stayed 1 night in Jun 2019

8/10 Good

Molly

Liked: Staff & service
Disliked: Cleanliness
Average.
Nice hotel inside. Near to metro stations. In a bit of a bad area really, be careful when going out. Rooms small and with the bare minimum. No kettle or cups available in rooms either and only one pillow per person. Breakfast is okay but runs out quickly so you’re left with pastries only and juice. All in all, I wouldn’t stay again but it was ok.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very small room and very small bathroom, very good location easy access to metro and restaurants
Stayed 9 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paris 2018
Great location and accessibility to local metro area which made is great to get around the city and enjoy the sights
Stayed 3 nights in Aug 2018

10/10 Excellent

Michael, Fort Worth, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful, friendly, and accommodating staff. Very well maintained with clean rooms with comfortable bedding, linens and towels. Close, easy access from the Porte de Clignancourt Metro 4 stop. High quality breakfast served from 6a-10a with a nice selection of breads, croissants, meats, cheeses, and cereals. Coffee and juices included. Well priced at €10,50. During our 8 night stay we didn't encounter any issues. However if you are not a smoker I would recommend getting a room that didn't face the courtyard as I did occasionally get whiffs of cigarette smoke and couldn't leave my windows open. Would certainly stay here again.
Stayed 8 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff! Good location for getting to metro stations & walking distance to Montmartre/Sacre Coeur
Stayed 4 nights in May 2018

6/10 Okay

Stefan, london

Liked: Cleanliness
Good for sleep overnight.
Rooms are small, I had to screw beds legs, they were making noise. Breakfast: only a few things to choose and had to wait for refill. Would recommend only if you want somewhere to sleep overnight.
Stayed 3 nights in Feb 2018
Response from Moussa T. on 16 Feb 2018
Dear Customer, I am truly sorry for the facts you report and I beg you to accept my strongest apologies. Customer satisfaction is our priority, and obviously we did not succeed this time. Your comment does not reflect the quality of service that my teams and I strive to provide, and I sincerely regret the exceptional incidents that you report. Looking forward to welcoming you, Yours, Moussa Thioye, Executive Assistant.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Do NOT recommened ...
I didn’t like it overall, room was tiny but maybe this is europe style, comparing price it should have more facilities, AC was my bug problem because it was working only on heat and if I need some cold I have to open the windows to get cold from outside (as per the holet, they close the AC cold in winter) but it keep the room so hot, we just need fresh air ... The only advantage is the closeness to a metro station in the beginning of line 4 so we always find place to set
Stayed 7 nights in Dec 2017
Response from Moussa T. on 14 Feb 2018
Dear Customer, I am truly sorry for the facts you report and I beg you to accept my strongest apologies. Customer satisfaction is our priority, and obviously we did not succeed this time. Your comment does not reflect the quality of service that my teams and I strive to provide, and I sincerely regret the exceptional incidents that you report. Looking forward to welcoming you, Yours, Moussa Thioye, Executive Assistant.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017
Response from Moussa T. on 17 Feb 2018
Cher client, Grand Merci !!! Cordialement, Moussa Thioye, Adjoint de direction.

6/10 Okay

kevin

Liked: Cleanliness
Pay a bit more
Ok hotel. Very small room, not at all luxurious , iffy kind of area.
Stayed 4 nights in Oct 2017
Response from Murielle BONNOT on 2 Dec 2017
Dear Kevin, I am sorry to hear from you that our hotel services have not brought you complete satisfaction. We hope to bring a better experience during your next stay. Looking forward, Regards, Moussa Thioye, Executive Assistant.

4/10 Poor

Elisabet

Liked: Cleanliness, staff & service
Disliked: Room comfort
Simple hotel but very good staff
This was a very simple hotel with excellent, service minded staff. We didn't pay much but we didn't get much either. There were problems with our key for the full stay (one week) and it didn't work in the lifts so we had to ask the staff every time we wanted to go to our room. Very busy street below with lots of noice even on the fourth floor. Wifi was free but poor quality and not stable. The cleaners came at very different hours and if we were in the room they did not come back. Not possible to lock the bathroom and the cleaners came in when we were in the room. Understaffed breakfast area. Very small rooms. No kettle or iron in the room.
Stayed 7 nights in Jul 2017
Response from Murielle BONNOT on 29 July 2017
Dear Elisabeth, Thank you for you full comment. Regadings our key , everything 's working now ! So I hope you will discover it when you will return back ! Best regards, Ella PANDZOU General Manager

8/10 Good

gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017
Response from Murielle BONNOT on 22 July 2017
Dear Anonymous, Thank you for your 4*. Hope to see you very soon !

8/10 Good

jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Metro close by
Great location by a metro and a bakery! A little loud, but otherwise really enjoyed ourselves.
Stayed 4 nights in Jun 2017
Response from Murielle BONNOT on 5 Aug 2017
Dear Jamie, Thank you very much for your wonderful review ! We are indeed very close from the subway station Porte de Clignancourt on the line number 4. I'm glad that you found the bakery, this one is really amazing. See you very soon ! All the best, Ernest Mendy Front Office Manager

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Sketchy, Cold and Small
The room is TINY. The heater does not work. The wifi is shoddy. The neighborhood is sketchy. Do not recommend.
Response from Murielle BONNOT on 10 June 2017
Dear Guest, Thank you for your feedback. I'm very sad to read that you did not enjoyed your stay with us. I hope that you will give us a second chance to regain your trust. All the best, Ernest Mendy Front Office Manager

2/10 Terrible

Abhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
congested rooms, no support from Hotel staff
Rooms were too congested. Room for single person were bigger than one provided to us (2 person) When approached for improvement we were provided with even smaller room. i guess all rooms are like that. No space to open ur luggage bags. worst hotel experience i had so fat.
Response from Moussa -Deputy Manager on 8 Apr 2017
Dear Abhi, Please accept our apologize ,if your stay in our establishment did not meet your expectations ... it is true that Paris defends its charm by the size of the rooms which for some may seem small, I invite you to your next one to request a spacious room ending with 11 or 12. It's a pleasure to see you again... See you soon , Moussa Thioye Executive Assistant

8/10 Good

Roger

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
pretty good but rooms are very small
Response from Murielle BONNOT on 19 Mar 2017
Dear Roger, Thank you very much for your review regarding your stay with us. I am glad that everything was fine. Our rooms are not very spacious, but they reflect the charm of our beautiful city of Paris, where everything is beautiful but very small. We hope to see you again very soon among us! Well coordi- cally, Ernest Mendy Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Rabah, Harringey London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and good location
was short Break but i had great time enjoying nice food and beautiful weather and ladies are so sexy
Response from Ernest Mendy Front Office Manager on 16 Sept 2016
Dear Rabah, Thank you for your review regarding your stay with us. I'm glad that you enjoyed your stay with us ! We hope to see you very soon again All the best,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to pharmacy and other cheap eating opti
was easy to get to the hotel as it is close to the
Response from Moussa T. on 17 Feb 2018
Dear Customer, thank you, See you soon, Moussa Thioye, Executive Manager

6/10 Okay

WILLY EKOTO, Washington D.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Experience
I liked my stay to that hotel. The hotel service and staff are fine. However, the hotel should look for a parking lot close to the hotel, it would be very convenient for customers like me who rather like driving than taking the public transportation.
Response from Ernest Mendy Front Office Manager on 16 Sept 2016
Dear Willy Ekoto, Thank you for taking the time to write regarding your stay with us. I am pleased that the stay went well . Unfortunately we do not have parking at the hotel but nearby are public parking as parking Porte de Clignancourt. We hope to see you very soon again ! All the best,

2/10 Terrible

Mona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
Very bad

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Undergoing refurbishment - weren't informed...
The hotel was undergoing refurbishment at the time of our visit- we were very disappointed that we hadn't been informed when the booking was made. Our room was clean and comfortable. However the hotel was noisy and a bit grubby from the refurbishment. We were unable to take the stairs to the 2nd floor due to the refurbishment and the lift had some unnerving clunks! When the refurbishments completed it might be a cheap hotel in a convenient location, but I wouldn't risk it.
Response from Ernest Mendy, Front Desk Manager on 15 May 2016
Dear Guest, Thank you for taking the time to tell us about your stay in our hotel. We apology to not let you know about the refurbishment, we did our best so that these renovations will not impact the stay of our guests. We hope you give us a second chance so that you can fully enjoy our renovated propert. All the best,

8/10 Good

Akmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel, nice staff. The Metro station is just 50m away.
Response from Murielle BONNOT on 12 Dec 2015
Dear Akmar, thank you for your nice comments I share with my team. The line 4 of the subway is at 2 minutes by feet from the hotel and it's goes in the center of Paris in 15 minutes, that's a great advantage. Your sincerely Murielle BONNOT / Manager

2/10 Terrible

Li

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy room
Building is quite old needs a good refurbishment. Noisy from lift and other parts of building can be heard from the room.
Response from Murielle BONNOT on 28 Nov 2015
Dear Li, your comments are very important for us, so thank you for taking time. For your information, the lift will be renovated in November. Your sincerely; Murielle Bonnot / Directeur

10/10 Excellent

Carol, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the Ibis chain, everwhere you go their rooms are quality, comfy beds, air con and in central locations. Highly recommended for the price.
Response from Murielle BONNOT on 28 Nov 2015
Dear Carol, I see with pleasure that you a fan of the Ibis Chain ! Thank you for your confidence. Your sincerely Murielle BONNOT / Manager

6/10 Okay

Verified traveller

Disliked: Cleanliness
not safe neighbour
We booked hotel for 5 days in summer, and hotel was ok. Room clean, aircondition working well. But the neighbourhood very dangerous, definitely not safe for women. Dufing the day/night black faces every were, prostitution and drug dealers. Next time we book something need to center, and definitely not in this part of Paris.
Response from Murielle BONNOT on 28 Nov 2015
Dear Customer, the area is not dangerous it's popular and multi ethnic. Your sincerely Murielle BONNOT / Manager

8/10 Good

H, Bangor , Northern Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Experience
We had the most wonderful stay- 4 nights with our 2 teenage children, hotel was most accommodating. I found the rooms were very comfortable, not unusual size for Paris. They were spotlessly clean and towels and sheets were changed daily. The area might not be appealing to some but we found the local shops and restaurants fantastic and interesting. Try the Recyclerie restaurant- an experience and food amazing. It is a multi cultural area so was so interesting and enriching. My only complaint about the hotel was that there was no coffee/ tea making facilities but it didn't affect our trip. Hotel is 1 min walk from Porte De Clingnancourt Metro stop which is metro line 4 and same line as Gare Du Nord. Would go back in a heartbeat.
Response from Murielle BONNOT on 20 June 2015
Dear guest, thanks you for your nice comments. It's a great idea to give ideas for restaurant aroud the hotel. The line 4 of the subway is the great advantage to the hotel because the center of Paris is at 15 minutes. I hope you will come back soon. Your sincerely . Murielle BONNOT Manager

6/10 Okay

reglinski , London

Liked: Cleanliness, staff & service
Nice enough budget hotel
Overall the experience was quite pleasant. The hotel staff were perfectly nice and the room was clean and comfortable. It was a bit small and there was no kettle which was a bit disappointing but if you are just looking for a clean place to sleep then it is perfectly fine. My one problem with the hotel was the area. I did not feel safe at all, it seemed to be quite a rough and the only place to eat at within 15 minutes walking distance were kebab shops. I would not stay at this particular hotel again as I found myself feeling very nervous every time I stepped out the door, but I would stay at another ibis hotel.
Response from Murielle BONNOT on 12 Apr 2015
Hello, thank you for your comments. The area of the hotel is popular not dangerous. Your sincerely Murielle BONNOT Manager

8/10 Good

Nicolas, Eastbourne UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well situated and good value for money
Rooms are not large but very well designed so you don't feel cramped. As a place to crash after spending the day and half the night exploring the city its perfect. Facilities adequate and all working well. Staff friendliness and service exceptional. Would strongly recommend this hotel :) Metro station 70m from door so well situated to get anywhere.
Response from Murielle BONNOT on 20 June 2015
Dear Nicolas., thank you for your comments. I share with the staff. Our priority is that our customer feel like at home ! I hope you will come back soon. Your sincerely Murielle BONNOT Manager