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"Hotel, staff, rooms, food…. All 10 stars. Hotel managers across the world should look at how this crew does it… everything was perfect!"

"The separated bedroom arrangement was perfect to share with our adult son. Excellent location for our tours and to explore the town. The hot tub, sauna and steam room were a nice ending to a long day."

"The location of the hotel is excellent for Katowice. The staff are really friendly and helpful. Lovely hotel and very clean."

"Great location for conference centre. Clean and presentable. Restaurant provided a really good menu. Some staff members were very friendly others were terse and unfriendly."

"Ładny "

"We had a fantastic stay here. The room was spacious, very clean and a lovely comfortable bed. The staff were very friendly and helpful. Lovely little gym to use and a great breakfast buffet. Will happily come back when we are next in Katowice. "

"room cleaning issues"

"Clean rooms, great breakfast, really friendly and helpful staff. "

"Unfortunately, the room smelled of cigarette smoke. In the morning, the cleaners also appeared to forget that guests were still in the room sleeping. However, the reception staff were amazing. All the girls we met were very helpful and apologetic for the issues, even though stuff were beyond their control. Their professionalism really stood out. The location is very good."