Pannala Holidays from AU$2,114

We had an amazing 2 day stay. Place was gorgeous, with 5 star rooms and service. Food was also great with more options than you could think of. If you’re looking for extra activities, there is a spa and a list of water activities to do at the beach or on the river. Definitely recommend

The hotel is very nice and room very good tbh all cinnamon hotels are very good standard and during our holiday we stayed in 4 of their properties. The only reason for low score is due to additional charges for our room. I made a mistake when I booked and did not add my husband to the booking (even though charge for room is same for 1 or 4 people) the hotel charged me $50 per night to add my husbands name to the room ( the room charge was only $80 per night) this seems extortionate charge for an amendment to the name on the booking especially as the room cost is not much more per night. So please double check your booking before going, if I had spotted the mistake 2 days before arriving then there would not have been additional charge. This really tainted our stay and was very upsetting as there seemed no real reason to charge this amount

Even before we left home, the staff at taavetti was responsive and kind and helped us organise a driver who picked us up (and waited for us to sort out an issue with our bags!) at colombo airport with a sign. Upon arrival they were welcoming and smiling and provided us with cold towels and a refreshing mango juice. The property is spectacular with great antique furniture, lush vegetation and a very pretty pool. The arches throughout the property really add to the charm too. They took care of our bags and we even got upgraded to a massive room with a huge open bathroom and bathtub and a balcony with a partial sea view (room 8). The property was spotless and the bed huge and very comfortable. The wifi worked well too. The property is only a very short tuktuk ride away from galle fort with all restaurants and cultural activities. I also managed to book a massage on my first evening on arrival which was wonderful after a long flight. The therapist was attentive, thorough and applied the pressure that I wanted leaving me relaxed and happy. The massage room was beautiful and has a glass ceiling and I could hear the rain patting on it as I was getting massaged. Pure bliss. Throughout our stay the staff was attentive and regularly checked on us and had open line on communication through WhatsApp making it easy to chat and get everything we needed. This was the perfect experience and we would highly recommend taavetti and would love to come back one day!