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Reviews of Aquatica Beach Resort

2.5 out of 5
Aquatica Beach Resort
Alona Beach Tawala, Panglao, Bohol

Reviews

5.2
Rating 10 - Excellent. 5 out of 81 reviews" "
Rating 8 - Good. 13 out of 81 reviews" "
Rating 6 - Okay. 27 out of 81 reviews" "
Rating 4 - Poor. 19 out of 81 reviews" "
Rating 2 - Terrible. 17 out of 81 reviews" "

5.0/10

Cleanliness

5.6/10

Staff & service

3.4/10

Amenities

4.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

malek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel closed
We not stay there for the simple reson it was closed. been Closed for 12 months still not get my refund
Stayed 2 nights in May 2021

4/10 Poor

Joan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down and poorly managed
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The good name for this place “dog shelter”. Staff never wash bed sheets it torn and sticky, i have to use my beach towel to cover the mattress. Last maintains for room was probably 15 years ago. Air condition they are named is piece of rusty junk not even turn fan. When i ask to fix AC, I got rude answer “ NO and if you don’t like, leave“. All walls covered with mold, and shower it is just a bucket of dirty water which is also toilet flusher. People avoid this place !!!!! Shame Expedia for offering this place :(
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with group
Fix Room 105
The first room that was given to us was very poor particularly the toilet. We couldn't even close the door because the knob was broken. And, the toilet bowl was the worst. You have to hold the cover if you want to use it because a portion of the hinge was already dettached from the bowl. There were other vacant rooms when we checked in but, I don't understand why they gave us that crap room. Good thing is they allow us to transfer to another room when we requested so. Nevertheless, the location is excellent because it is just right in front of the beach. It is accessible to anywhere you might need to go. They also have a restaurant where you can find delicious food with reasonable price. I would recommend this hotel but avoid Room 105.
Stayed 4 nights in Dec 2019
Response from ARTHUR of AQUATICA on 2 Jan 2020
The room is already fixed. Sorry for any inconvenience that had caused you. Thanks and regards.

10/10 Excellent

florencio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
it was excellent near the beach and food was good
Stayed 1 night in Dec 2019

4/10 Poor

Mie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel - good location
Room not cleaned - spiders and spiderweb more places.. Things were not functioning - toilet broken but could flush, toilet door couldn’t close, lamp wasn’t fully working (blinking a lot).. Staff friendly but not service minded. Long waiting times, being ignored at the service desk, and forgetting to come with e.g my towels as promised.. However it was an excellent location!
Stayed 1 night in Dec 2019
Response from arthur on 2 Jan 2020
Thanks for your observations. We will try to improve on the things you have mentioned. The toilet and the door are already repaired including the lights. We will do our best to serve you better the next time. Thanks

2/10 Terrible

Verified traveller

Disliked: Staff & service
The position was excellent right in the middle of the beach
Stayed 5 nights in May 2019

8/10 Good

stephen, Tulum Mexico

Liked: Cleanliness, staff & service
Priced perfect with a better location than expecte
Stuck around Panglao for a few extra days. This place was great. Location perfect.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Travelled with group
Everything was just average, OK just to sleep nothing else
Stayed 3 nights in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

4/10 Poor

Philip

Excellent location and helpful staff but that's where the positives finish. The actual hotel is old dirty and smelt like damp. Not ventilated at all so felt sticky throughout our stay. Ants in the bathroom. Lots of mosquitoes in this area aswell which the hotel can't help necessarily but we feel the damp sticky nature of the rooms attracted them.
Stayed 3 nights in Nov 2018

4/10 Poor

troy

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2018

4/10 Poor

Leah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

2/10 Terrible

Ray

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This establishment is horrible. First... there fan room and A.C was confusing especially if your first timer.It did not show or disclosed fan room or A.C in their main amenities as options. When I checked in...front desk inform me if I was aware the room was a fan room?? I didn't understand and confused. It was like super hot weather and like to have a room yo cool down on vacation. Also the bathroom toilet seat was not screwed and bathroom lock stuffed with toilet tissue and the place smells,etc...The manager didn'taccommodate me but to charge me more for A.C .WHO WANTS TO GO ON VACATION WITH NO A.C??!!! IT'S STUPID!!! I won't trust this place as far as truthfulness and cleanliness. Maybe if your a backpackers or college kids for the price...yeah.I don't expect very much for the price but at least have to have an A.C and cleanliness. Totally disrespectful place to vacationers.

2/10 Terrible

M, LA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay at this place.
Water in bathroom sink was not running, had to brush teeth in shower. Cockroaches !!! in bathroom. Ants everywhere, even my clothes. This is place is NOT recommendable!
Stayed 2 nights in Mar 2018

4/10 Poor

Matthew

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2018

4/10 Poor

Harry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location!
absolute amazing beach and area. Loved the Hera Greek Patio upstairs and the chill lounge with pool above the Caluna beach lounge, but I forgot the name of it now. Service was aweful: booked for 3 adults, got a room for 2 adults, and a mattress was added onto the floor for the 3rd person. False advertisement on Hotels.com.... watch out... you usually get one less bed... might end up having to upgrade and pay more. The mattress then arrived late during the day after check-in, while I requested the mattress several times already, Rooms were not very clean, and slow to provide bathroom utensils, which should have been there already. But it was cheap and was very close to great location! Shouldn't have expected more!
Stayed 1 night in Jan 2018

2/10 Terrible

Donna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhappy
It was horrible beds hard no blankets Bathroom sink leaked had to turn it off every time we check out one day early because it didn’t have hot water
Stayed 2 nights in Dec 2017

4/10 Poor

JOSEPH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on the beach. Price would suggest reasonable accommodation but it is instead more the budget conscious, cold water shower, poor tv, and broken bathroom type of place you can usually get for 600 pesos. Avoid it. Many better choices along along beach.
Stayed 3 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice room for 2 people, don't book it for 3!
We book a double room with an extra bed (we paid extra for that) as we were 3 people. But when we get there the room.was too small to add an extra bed, and actually they did not have an extra bed. They just gave us a thin mattress to lay it in the floor. We tried to talk to the owner but the only solution he gave us was to sleep in 2 rooms and paying the full rate for the extra bed, even this was not what they offer in the site. We paid extra for the first night, and luckily Expedia cancelled the rest of the booking and we went to other hotel. Room is ok for 2 people, but never book it for 3!!!
Stayed 6 nights in Dec 2017

6/10 Okay

Jean

Disliked: Cleanliness
Cheap but cheap
Stayed 1 night in Dec 2017

8/10 Good

Valerie

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fan Room Follies
Please note: This review refers to a "fan room" on offer. One of the yuckiest rooms I have ever stayed in! I know it was cheap, but only a few pesos more would have got me out of this really dark situation. How or why I stayed 2 nights is a matter for a psychiatrist. No hot water, fan is not even a ceiling fan, mold on ceiling, stinky, no towel rack, broken toilet seat, one pillow was from an old couch (possibly?), and a reminder that no matter how (seemingly) nice the staff are, the place gets my overall lowest rating for even offering to rent this room to humans. Even if it was free, I would still complain!

8/10 Good

Verified traveller

Liked: Staff & service

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

4/10 Poor

Benjamin

Disliked: Staff & service, room comfort
Cheap, basic hotel with no frills but great locati
The room was actually better than I expected after reading other reviews; it was simple & basic but clean & had all that I needed. The beds are simple foam with low quality sheets but was suitable enough. The AC worked very well which had been one main concern. The bathroom however could be better. There is no shower curtain so water gets on the floor although there is a drain. The rod that would hold the curtain was very rusty so couldn't hang the towel or wet clothes although there were hangers. The toilet had a constant drip from the pipe so there was a permanent wet, rusty spot on the floor where your feet would go. The nuts that hold the two screws to fasten the toilet seat were missing so the seat didn't stay in place. And as far as the Wi-Fi it mostly worked enough to send text messages but nothing else. These are small things which could easily be fixed if a little care was taken for the rooms to improve the customer experience without really much cost to the hotel. Simple maintenance & quality control. Overall you get what you pay for and it's a good value for the price. There is no daily cleaning service so the floor got pretty sandy despite my best efforts to keep it clean. If you're coming here expecting the normal things you get at other hotels then you will be unhappy and disappointed. But if you just need a basic place to stay right on a beautiful, white sand beach then this will meet that need. Lots of good bars & restaurants in the immediate walking area.

6/10 Okay

Verified traveller

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good cheap clean hotel right on the beach

4/10 Poor

Oeyvind, Norway

Disliked: Room comfort
Close to Alona Beach
Good location at Alona Beach, Panglao

4/10 Poor

Scuba diver, USA

Disliked: Cleanliness, staff & service, property conditions & facilities
The manager knows the WIFI doesn't work yet he will give you the password and then act like he didn't know it didn't work after you complain. My friend checked in the next day and he did the same to him. Here's the WIFI password, what it doesn't work , Oh I'll have someone look at it. Could have just told the truth but would rather lie to try to save face . Really disappointing.

2/10 Terrible

Rosalie, Acworth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rough Stay with Limitied Facilities and Unclean
No TV, No Air Con, No Coffee Facilities, No Hot Water and No Room Cleaning made for a pretty rough stay. Aside from being on Alona Beach I cannot find any good qualities.

8/10 Good

Dariusz, USA

Liked: Staff & service, property conditions & facilities, room comfort
Okay place to stay
Near the beach, helpful personnel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good stay and great location
Great Hotel location

2/10 Terrible

Jeffrey, Halifax

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel i ever stayed in.
The hotel is in a good location but thats it. The minute i walked in to the room I felt like I needed to take a shower. The room was dirty, looked dirty, bedding was old and dirty looking. The furniture was old and wore out. I didn't want to stay in this room and I found a room in a nearby hotel. But couldn't find a room for my second night there. I had to stay tere the second night. They swept the hallway(or balcony) that goes to the rooms and the dirt had dog feces in it and they just left it on the steps (they cleaned it up once we complained). Don't stay here.

2/10 Terrible

Farrukh, Karachi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach front hotel
Very basic beach front hotel in this price nothing else don't expect too much..very hot in the night as just only one small wall bracket fan.

6/10 Okay

Britni, New York

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Perfect Location, Antisocial Staff
The hotel is located right off the beach and probably the cheapest accommodation on the beach. The room was cleaned each day, if we asked for it. There were two fans in the room which kept it perfectly cool and the wifi was great. The bad part is the staff. They were very unfriendly. We stayed for a week and each time we came or went from the hotel we never got a hello, goodbye or smile. It was very awkward. If you don't mind the antisocial staff, which we ultimately did not, then stay here.

6/10 Okay

Alison

Liked: Cleanliness
Great location!
Excellent location right on the beach and within walking distance of shops, restaurants etc. Rooms very basic but comfortable enough if you aren't fussy.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ad
Værelset var beskidt, der var blod på lagnerne, og badeværelset var næsten ubrugeligt. Overpris i fht. Standard. Jeg opfordrer alle at booke et andet sted.
Stayed 1 night in Dec 2019

2/10 Terrible

Hyeonsu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
최악의 숙소
해변하고는 진짜 가까워요 하지만 시설이 너무 낙후 되었고 지저분 합니다 가격이 싸서 참고 사용하려고 했는데 에어컨도 없고 방안이 너무 습하고 덥습니다 차라리 밖이 더 시원해요 그리고 청소 상태가 너무 안좋고 화장실 너무 더럽습니다 너무 더워서 잠을 잘수가 없었고 화장실에서 올라오는 하수구 냄새와 소변찌린내(?) 같은게 계속 방으로 들어오고 화장실 손잡이는 전부다 녹이 슬었고 동남아 여행을 많이 해봤지만 가장 최악의 숙소였습니다 서비스에는 헤어드라이기도 있다고 했지만 당연히 없구요 무튼 저희는 4박 결제하고 지내기로 했지만 도저히 지낼수가 없어서 다른 숙소로 갔습니다
Stayed 4 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do NOT stay in this resort!XXXX 千萬不要住這酒店！
Do NOT stay in this resort! NO WiFi! Don’t trust what this resort said on internet! The signal in there is very very very weak, you can NOT access to internet by using your mobile data! No signal at all! NO sea view room, unlike what the claim. Very dirty toilet, you will take shower with cockroaches. 千萬不要入住這飯店！！沒WiFi ！沒海景！跟網上寫的不一樣！ 非常髒廁所！很多蟑螂！
Stayed 3 nights in May 2019

2/10 Terrible

Verified traveller

ma chambre n'était pas réservée m'a-t-on dit, j'ai donc payé deux fois! Pas vraiment agréable.
Stayed 1 night in Apr 2019

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anna
Stayed 4 nights in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
KARKELAKKER
Beskidt!! Badeværelset med karkelakker og insekter + beskidte håndklæder - ikke lækkert og kan ikke anbefale.

6/10 Okay

Tobias

Liked: Staff & service
Good location
Cheap hotel with good location!

4/10 Poor

VALENTIN

Disliked: Property conditions & facilities
Не рекомендую этот отель.
Плюсы: рядом с морем, прекрасное освещение в номере, что редкость в таких отелях. Минусы: за весь период проживания добиться от персонала чтобы работал душь не удалось! Уборка в номере не проводилась. Мебель и оконные рамы поедены термитамии.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
場所は最高
海岸前にあり、場所は最高に便利です。 部屋は広く綺麗でしたが、トイレが水洗手動でした。
Stayed 2 nights in Feb 2018

6/10 Okay

Faim

Disliked: Staff & service
Sans plus
Bien placé mais vraiment sans plus pas d'eau à 6h.

10/10 Excellent

YUNHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地理位置超级棒！就在alona要道入口，去哪里都特别方便
地理位置超级棒！就在alona要道入口，去哪里都特别方便。缺点就是没有热水，WiFi只有大厅才有，房间里甚至没有手机信号。