Dear Guest, good day! We appreciate your time for leaving us a rating and we are happy that you’ve enjoyed your stay. Till next time, safest travels and thank you!

Dear Guest, good day! We appreciate your time for leaving us a review and we are happy that you enjoyed your stay. Safest Travels!

Hello Coco ,Thanks for your pleasant feed back ,will share it with our staff. We appreciate it very much.

Hello Brian, Thanks for your feed back. We are glad that you had a pleasant stay with us.We appreciate it very much .

Dear Guest,Thank you for leaving us a review! We’re happy that your stay was comfortable enough. Stay safe Sincerely, The Management

Thank you for the heartwarming review, sir Michael. We appreciate you taking the time to share your experience and we're glad that you and your family enjoyed your stay with us. We look forward to welcome you again-- have a nice day!

Hello Mark ,We appreciate your Feedback. We are glad that you had a pleasant stay whit us . Thanks Rolf

Hello Michael, we are glad to hear you had a nice stay and that you enjoyed it . Thanks ALONALAND

Hello Edgardo, We are glad to hear you had a nice visit and that you enjoyed it.

To everyone who encounters THIS guest, please be careful— I recommend calling for security or be extra cautious (to accommodations who wish to know her name, please contact me). Not only was she extremely rude to us (publicly called our receptionist a prostitute multiple times, tried to intimidate me by closely shouting at my face, rudely brought up religion, acted like a misbehaved child by flaunting her chests, etc.), our guests were also terrified due to her poor and aggressive behaviour (she even screamed at one of our guests). In regards with her luggage, she clearly said she did not need our help (some guests are extra cautious of their belongings so we respectfully ask first)— the proof is recorded by our security cameras. As for the light, is it not enough that we apologised and promptly addressed your concern? Or did you still had “other” concerns? Our outdoor grill is made of bricks and wood are already provided for free— it will take time so I recommend buying charcoal outside. When the guest entered the gates of my home unannounced at around 9PM, she was only asking for my staff. She requested for her kitchen deposit while rudely accusing my receptionist as a prostitute for wearing a dress (New Year Party) and for inserting the sharp object in the pillow to hurt her son— therefore, I approached the guest few minutes later and asked the reason for her behaviour. She brought up the topic that we wanted to hurt her child (the guests said she filmed the whole process of finding the pin in the ROOM and found it BEFORE her son got hurt) and also said this isn’t her first time— I wonder. The moment she realised she spilled information she shouldn’t have, she quickly changed her attitude and said she pities me therefore will not call the police anymore. But since I was already disgusted of her behaviour, I attempted to call for security to further investigate this matter— which made her nervous. Other than the pin and safety of her son, she seems to be more concerned of my receptionist as she keeps bringing it up. Luckily for her, her husband is polite and I didn’t want to ruin her son’s vacation so I left her off with a warning. Anyway, we bid you and your family a safe travel but please, do us a favour and never show up in Alonaland again. Thank you! Sincerely, The Management

Dear Guest, Thank you taking the time to leave us a review. We are happy that we made your stay pleasant. Safe travels!

Dear Guest, We apologise for the misunderstanding— we have contacted Expedia again to fix this issue since we are not responsible for inputting information regarding how much time it needs to reach the designated destination. In order to reach Alona Beach by foot, it takes 15 minutes (without the exaggeration) but we do provide a free beach shuttle to transport our guests to the beach until 17:00. Thank you!

Thank you for leaving us a review!

The Wifi works also on the Balconies of each room not only on common areas. Thanks for your feedback and have a god day .

We appreciate the feedback . Thanks

We appreciate your feedback

Hello! Thank you for leaving us a review and we are happy that you enjoyed your stay with us. We look forward to your return! Sincerely, The Management

Hello William, You booked 1 night and even extend 1 night .?! We are a well maintained Resort property(not City hotel) with enough garden lighting and even security Cameras over the place .I'm sorry you had a terrible experience and fear for you life the 2 nights.

Greetings! Thank you for staying and leaving us a review. We'll look forward in seeing you again. Happy travels! Sincerely, The Management

Greetings Mark! We are happy that you enjoyed your stay with us. In regards to your concern, we sincerely apologise. I will look through it to ensure such case will not happen again. Thank you and have a safe trip! Sincerely, The Management

Greetings! Thank you for leaving us a review. We will be delighted to have you with us again. Sincerely, The Management

Greetings! Thank you for leaving us a review. We will be delighted to have you with us again. Sincerely, The Management

Hello Susan, thank you for leaving us a review! We are happy that you enjoyed your stay with us and we will be delighted to see you again. Sincerely, The Management

Greetings! Thank you for leaving us a review. The date for renovation is set and in regards to our gatepasses, it is fairly very limited due to restrictions-- therefore, we recommend taking the free shuttle (we provide) to the beach. Sincerely, The Management

Hello Jess! Thank you for leaving us a review! But please do not state false accusations. You were already informed upon check in and when you inquired about Island Hopping, that we charge an hourly, late check out penalty. This said, it is NOT a "hidden extra cost". Also, late check out penalties are not considered as "hidden fees", it is only sensible for accommodations to charge their guest because you were already staying beyond the checkout time. We advice that when you decided to extend your stay, please inform the receptionist beforehand so such issues like this wouldn't happen again. Do not fret, we do have a printed statement in regards to this policy. We tried to reach you out again to remind you of the penalty but since you were not in your room (as you stated, you were out making international calls and took some time), we only hoped you remembered. Thank you and have a nice day! Sincerely, The Management :)

Hello Georgiy , Thanks for staying with us and for the review, we appreciate your feedback

Hello Brian, Thanks for your feedback.We are glad that you had a great stay with us .

Hello Michael, greetings from Alonaland Resort! We appreciate the review and we are delighted that you enjoyed your stay with us. Many thanks and have a safe travel! Best Regards, The Management

Hello Dear Guest, Greetings from Alonaland Resort! We appreciate the review and we are delighted that you enjoyed your stay with us! Many thanks and have a safe travel! Sincerely, The Management

Hello Marie, greetings from Alonaland Resort! We thank you for the review and we are happy that you enjoyed your stay with us. Have a safe travel! Sincerely, The Management

Greetings from Alonaland Resort! Thank you for leaving us a review and in regards to your concerns, we'll make sure to address it. We are happy that you enjoyed your stay with us and have a safe travel! Sincerely, The Management

We are happy you enjoyed your stay with us .

Hello Aspi, greetings from Alonaland Resort! In regards to your booking, the mistake was not our fault but from Hotels.com. They had a system bug and due to this, your reservation was affected (this has already been explained to you several times). Since you requested for a room with kitchen but Hotels.com made a mistake, I (The Management) decided to give you an upgraded room (free of extra charges—which is more than the compensation you’ve kept on requesting) and had to move you TWICE (please avoid exaggerations) due to fully booked. In fact, the moment you arrived, you’ve already been staying in a room with a kitchen so how come you’re complaining about the other rooms when you haven’t even stayed in them? Wifi (as stated online: Wifi is in Public Areas) in the Philippines is not as great as what you have in your homeland, unfortunately. As for the Aircon, we sincerely apologize and we’ve already replaced the unit. In regards to the broom, I apologize in behalf of my staff but I can assure to you, none of them are smokers. The smoke (from burning of leaves) came from our neighbors so we have no control over that matter but only to inform you during your stay. Hopefully, you can find a better accommodation (w/ kitchen) with the same price we offer here in Panglao, Alona. Have a nice day and thank you. Sincerely, The Management

Hello Dwayne, greetings from Alonaland Resort! In regards to your booking, the mistake was not ours but from Hotels.com since they had a system error—which unfortunately affected yours. We’ve contacted Hotels.com and gave you the choice if you wish to upgrade your reservation to a larger room: Family Room w/ kitchen (pool front)—which you agreed to. As for the kitchen deposit, it is a one time “deposit” and not a fee (we return the deposit upon checkout). As requested, we made sure your sheets and towels were changed almost every day. As for the smell, we apologize if the scent is not of your liking and as for the look of our towels and sheets, we apologize that we are not able to provide qualities that appeases your standards. Againn, the patches you saw on the mattress cover were due to bleach and not from bodily fluids. We spray every corner of the kitchen with insecticides but since the ants in your kitchen has multiplied excessively, that is due to the food you left openly or utensils left unclean in the kitchen sink. Yes, mosquitos are unavoidable in an environment with lush greenery (especially during rainy seasons). It is a rule to have your kitchen waste thrown in the waste bin and NOT in the trashcan. Rest assured, we have already addressed your concerns. Sincerely, The Management

Hello Nicholas, greetings from Alonaland Resort! Whatever reason you had for giving us a low rating, hopefully you told me when I approached and asked if you had any concerns (unfortunately, you said there was none)-- so I can directly address it. Have a nice day! Respectfully, The Management

Hello Roy, greetings from Alonaland Resort! We are happy that you felt comfortable during your stay. In regards to the delayed check-in, we sincerely apologize. Housekeeping is done DAILY and on REQUEST but as much as possible, it is done every day to ensure cleanliness. The Owner personally approached you during your stay to inform you about the WiFi (we had issues with the WiFi due to hardware malfunction. At this point, we have no control but contact technical support every day for follow-up) and even asked if you had any concerns you want us to address. You specifically said that there was none. So, to accuse us of not caring for our guests is extremely disrespectful. The distance from our resort to Alona Beach is approximately 700 meters, so to say that you need 25 minutes to travel is questionable—unless you were actually taking your time with the “tours trying to sell you everything”. Rest assured, I’ve taken your concern seriously and will take immediate action to provide better service. Thank you and have a wonderful day. Sincerely, The Management

Thank you for the review and we are happy that you enjoyed your stay with us. Have a safe travel!

Dear Guest, warmest greetings from ALONALAND RESORT. We sincerely apologize for not meeting your expectations. Gate passes are available at the reception for quicker access to the beach but if you're travelling in groups, we have a shuttle (free of cost) that can transport you to Alona Beach. In regards to the blankets, we will address the issue promptly. Thank you for staying with us and have a safe travel! Sincerely, The Management

Hello, thank you for staying with us and we appreciate the feedback. Have a safe travel!

Hello, thank you for staying with us and we appreciate the feedback. Have a safe travel!

Hello, thank you for staying with us and we appreciate the feedback. Have a safe travel!

Hello Thanks for the review and staying with us