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"Clean room, east check in, felt safe. I did not have AC in my room and did not feel like I needed it, window could be open and was very cool. No hot water, I expected this from other reviews and it was fine with me."

"Very attractive interior and the place was clean. The photos online are actually what the place looks like and I would and already have recommended. The location was also extremely convenient to getting around our activities."

"Nothing going on in that place, boring as hell. Everything closes at 08:30 pm and you can’t even sit in the facilities areas by the beach front since they kick you out. No room service and the food is terrible. Breakfast was the weakest breakfast I have ever had in any hotel internationally or in the states. No meats or poultry at all. Staff is not trained at all in customer service skills, you have to get the service out of them. Some were nice, unfortunately most were totally unaware that their job is to service guests. All in all, don’t waste your money there…"

"Pillows and pillow cases were stained. Even after requesting new ones they were stained. They did nothing but thank me for my comments. The hotel itself is nice and breakfast was good. Still, hygiene is very important, and I was very much displeased"

"La habitaciones tienen más decoración que utilidad "

"Loved this hotel! We only stayed one night but it was fantastic. The pool was perfect, little shaded hammock area was relaxing. The food e ate poolside was delicious, staff were so kind and helpful. We stayed in the little 2 bed cabin. It had sort of a musty smell at first but once the AC got going it was fine. The AC cooled the room down nicely. No complaints. The $6 transfer to the airport was quick and on time. We arrived at the lobby prior to our scheduled departure time and they took us within 5 minutes, still 15 minutes early. Thank you ! Already recommending to friends. U would stay longer than the one night next time. "

"Delicious breakfast and security parking area, between to La gran Via Mall"

"Always enjoy this Hotel. My VIp Status is recognized and the executive lounge is great. I recommend getting a room with Volcano View. Not only is it a fantastic view but also a little quieter than the city view. "

"I stayed for one night at the location, which is remarkably convenient, as it is within walking distance of popular spots such as Starbucks, several small restaurants, and various shopping stores. The area feels very safe for pedestrians, with well-lit streets and a friendly community. The staff and local residents are exceptionally welcoming and helpful, contributing to a comfortable stay. I would definitely recommend this place to travelers seeking a convenient and welcoming environment. "