Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The visit was pleasant, and the house was even nicer in person; nonetheless, a few items worried us. Due to COVID, my family and I chose to wipe everything with Lysol and Clorox no matter what. I'm glad we went ahead and did it. Hair and grime were found on the sheets and in the bathtubs. Nothing appeared to have been cleaned. We washed the linens before using the beds since there was hair everywhere. Before my arrival, I was informed that the pool could be heated. At the time, I did not pay. I wanted to hold off until we got to the house. When we arrived, I was informed that the pool could not be heated due to a chlorine shortage. I could have been out of money if I had paid ahead of time. Because the pool lies directly beneath the home, it could not be warmed by the sun, which was a disappointment. In addition, at times, the house swayed like you were on a cruise ship which was very concerning. Overall, the house was spacious, with plenty of space to accommodate a large family adequately. The management team should ensure that the house is cleaned after each visit, and there should be more transparent information about whether or not the pool may be heated.
