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Reviews of La Quinta Inn & Suites by Wyndham Panama City

3 out of 5
La Quinta Inn & Suites by Wyndham Panama City
1030 E 23rd St, Panama City, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 508 out of 1005 reviews" "
Rating 8 - Good. 315 out of 1005 reviews" "
Rating 6 - Okay. 103 out of 1005 reviews" "
Rating 4 - Poor. 40 out of 1005 reviews" "
Rating 2 - Terrible. 39 out of 1005 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 11 nights in Apr 2024

10/10 Excellent

Chito

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved our stay here. im surprised that it was clean and look new. the food were good also. very clean, spacious, 15mins away from beach which is totally fine because there's plenty of restaurant near the hotel and its not crowded and not noisy. most important no bed bugs, safe, quiet. the only cons i would say is there pillow a little hard. it needs to change but over all 9/10 honest review.
Stayed 1 night in Apr 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Clean n comfortable. Served the purpose very well
Stayed 5 nights in Apr 2024
Response from Randy on 2 May 2024
Thank you for your excellent review. We hope to see you again soon.

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Apr 2024
Response from Randy on 2 May 2024
thank you for completing a review for us. We hope you will visit again soon.

10/10 Excellent

Chariah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Randy on 30 Apr 2024
Thank you for taking the time to complete a review for us. We hope you will visit us again soon.

2/10 Terrible

Rocio

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
On my second night i started seeing roaches in my room. told the front desk said they would send someone to clean it didnt even switched my room. I left all day came back and it had only gotten worse called the front desk again and their solution was to practically kick me out in the middle of the night and only offered a refund for the last night. I will never book here again.
Stayed 4 nights in Apr 2024
Response from Randy on 29 Apr 2024
Thank you for your survey. There was a dead roach in your room, which happens sometimes this time of year. We did deep clean your room as requested. We were happy to give the one-night refund to you.

8/10 Good

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Randy on 29 Apr 2024
Thank you for your great review. We hope you will visit us again soon.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Good breakfast
Stayed 3 nights in Apr 2024
Response from Randy on 22 Apr 2024
Thank you for your excellent review. We hope you will visit us again soon.

10/10 Excellent

Marsades, Lithonia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing stay
Stayed 2 nights in Apr 2024
Response from Randy on 22 Apr 2024
Thank you for taking the time to write a review for us. We hope you will visit us again soon.

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Apr 2024
Response from Randy on 15 Apr 2024
Thank you for taking the time to complete a review for us. We hope to see you again soon.

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a little issue with first room that was given but after talking with Jes in the front office we were able to get the room situation corrected and it was a wonderful stay and we will be back.
Stayed 1 night in Apr 2024
Response from Randy on 9 Apr 2024
Thank you for your great review. We hope you will visit us again soon.

10/10 Excellent

Diane, Lenexa

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most excellent in all area, staff was amazing
Stayed 2 nights in Apr 2024
Response from randy on 9 Apr 2024
Thank you for your excellent review.

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty Decent
Stayed 1 night in Apr 2024
Response from randy on 9 Apr 2024
Thank you for your excellent review.

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to sleep
Stayed 1 night in Mar 2024
Response from randy on 9 Apr 2024
Thank you for your excellent review.

4/10 Poor

tracey

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
First of all the room was not cleaned completely, the bathroom sink had long hair inside of it and there were not enough towels or toilet paper not until our last night. Room service never made the bed back up but I guess that’s their rule. The toilet itself was very low considering this is a modern style hotel so unless you like doing squats this is not for you. The walls are thin and you can hear everything!!
Stayed 3 nights in Apr 2024
Response from LaQuinta Inn & Suites on 5 Apr 2024
We apologize for the incidents that occurred during your stay. We will hold re-training for any staff incidents. We hope you consider giving us another try in the future.

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick. Room was clean and comfortable. It was a quiet and relaxing stay after a long day of travel.
Stayed 1 night in Apr 2024
Response from LaQuinta Inn & Suites on 5 Apr 2024
Thank you for the excellent review! We hope to see you again for future stays!

10/10 Excellent

Torie

Travelled with family
Liked: Amenities
Love
Stayed 2 nights in Mar 2024
Response from Randy on 15 Apr 2024
Thank you for taking the time to complete a review for us. We hope to see you again soon.

10/10 Excellent

Kellie

Stayed 3 nights in Mar 2024
Response from Randy on 22 Apr 2024
Thank you for your excellent review. We hope you will visit us again soon.

6/10 Okay

Rickey

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from Randy on 25 Mar 2024
Thank you for your review.

10/10 Excellent

Melissa

Stayed 1 night in Mar 2024
Response from Randy on 15 Apr 2024
Thank you for taking the time to complete a review for us. We hope to see you again soon.

10/10 Excellent

Breion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. About 25 min drive from beach.
Stayed 2 nights in Mar 2024
Response from Randy on 18 Mar 2024
Thank you for your excellent review. We hope to see you again soon.

10/10 Excellent

Gary, Maple Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well kept, the rooms are spacious and very clean, and the staff are truly amazing in the attention and service. I stayed for an extended period at the hotel after my wife was admitted to the hospital following a serious accident. The staff were so gracious, kind, and accommodating. Shayla, Ashley, and Jackson along with the rest of the staff not only made me feel like a valued customer, they made me feel like family. Their tremendous support and personal attention during my stay was a bright spot in a very difficult time. I thank them all.
Stayed 9 nights in Feb 2024
Response from Randy on 14 Mar 2024
Thank you for your kind comments. I am very proud of my staff. They are second to none. We hope your wife is doing well.

10/10 Excellent

Shanterrian

Stayed 3 nights in Mar 2024
Response from randy on 3 Apr 2024
Thank you for your excellent review! We hope you will visit us again soon.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Randy on 12 Mar 2024
Thank you for your excellent review.

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always like La Quinta Very clean, friendly, and convenient!
Stayed 1 night in Feb 2024
Response from Randy on 28 Feb 2024
Thank you for completing an excellent review for us. We hope you will visit us again soon.

10/10 Excellent

Lotoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Laquinta hotel was amazing. Staff very friendly and helpful thanks to the customer service reps at the front desk. I really enjoyed my stay and will definitely stay here when I am in town.
Stayed 3 nights in Feb 2024
Response from Randy on 22 Feb 2024
Thank you for your excellent review. We hope to see you again soon.

8/10 Good

Wendy, Missoula

Travelled with partner
Liked: Cleanliness, staff & service
Clean hotel. Easy on and off msin streets. Decent breakfast.
Stayed 2 nights in Feb 2024
Response from Randy on 22 Feb 2024
Thank you for taking the time to write a review for us. We hope you will visit again soon.

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, front desk was professional and efficient.
Stayed 1 night in Feb 2024
Response from Randy on 21 Feb 2024
Thank you for your excellent review. We hope you will visit us again soon.

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 2 nights in Feb 2024
Response from Randy on 19 Feb 2024
Thank you for completing an excellent review for us. We hope to see you again soon.

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really appreciated the friendly welcome from Shayla. Gave some helpful info for restaruants and such
Stayed 3 nights in Feb 2024
Response from Randy on 14 Feb 2024
Thank you for your excellent review! I will let Shayla know you mentioned her.

8/10 Good

Lorie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Randy on 12 Feb 2024
Thank you for taking the time to submit a great review for us.

10/10 Excellent

SAM

Business traveller
Convenience and cleanliness
Stayed 3 nights in Feb 2024
Response from Randy on 12 Feb 2024
Thank you for completing an excellent review for us.

6/10 Okay

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and outgoing. Property was clean. I didn't like the fact that they were letting some people smoke marijuana on the property. Signs are clearly marked that it is prohibited. Also it is against the law to smoke marijuana. If you have a medical card for it it is still illegal to smoke it in public places.
Stayed 5 nights in Dec 2023
Response from Randy on 1 Feb 2024
Thank you for completing a review for us. We do not allow such behavior and end it once we are made aware. We cannot watch everyone at all times, but we do our best.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive
This was so much better than expected. It’s like getting a 4 star hotel for under $100!! Very impressed.
Stayed 1 night in Jan 2024
Response from Randy on 1 Feb 2024
Thank you for your excellent review. We hope to see you again soon.

10/10 Excellent

Fabiana

Stayed 1 night in Jan 2024
Response from Randy on 23 Jan 2024
Thank you for your excellent review. We hope you will return again soon.

6/10 Okay

alicia

We checked in but never got to the room to stay. Hotel had not hot water so we checked out and changed to a different hotel. Not their fault, but it was one’s of the coldest nights of the year in Florida.
Stayed 1 night in Jan 2024
Response from Randy on 22 Jan 2024
We apologize, but we cannot control some things that happen unexpectedly. Plumbers have to be called, parts ordered, etc. There is no magic fix just because we are a hotel.

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, spacious, and comfortable. the staff was beyond amazing. The price was very affordable. The staff members were so friendly and helpful. Breakfast was good too. we had several rooms because of a memorial for my dad. Some family members had never stayed at a La Quinta but said they will now. They were extremely happy and impressed by the hospitality. I can’t thank them enough.
Stayed 2 nights in Jan 2024
Response from Randy on 22 Jan 2024
Thank you for your excellent review. We hope you will return soon.

4/10 Poor

Ruth

Disliked: Amenities
No water first day. Only cold water on day 2 and 3!!!!
Stayed 2 nights in Jan 2024
Response from Randy on 22 Jan 2024
We apologize, but we cannot control plumbing leaks that are unexpected. Plumbers have to be called, parts have to be ordered, etc.

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Randy on 15 Jan 2024
Thank you for taking time to complete a review for us. We hope you will stay again on your next visit.

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff very helpful, friendly, efficient
Stayed 2 nights in Jan 2024
Response from Randy on 8 Jan 2024
Thank you for your excellent review. We hope you will visit us again soon.

10/10 Excellent

Crystal

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Randy on 8 Jan 2024
Thank you for your excellent review. We hope you will visit us again soon.

6/10 Okay

Rick

Liked: Cleanliness, property conditions & facilities, room comfort
Nice but no buffet
The room was clean and comfortable, and the front desk staff was friendly and helpful. However, the breakfast buffet was disappointing. There were no eggs, no sausage, and NO FORKS! The staff didn't seem concerned that the buffet was substandard, just shrugged their shoulders and said the supplies hadn't arrived yet. There were a lot of stores nearby, somebody could have run to Walmart and bought a couple dozen forks!
Stayed 1 night in Dec 2023
Response from Randy on 3 Jan 2024
Thank you for your review.

6/10 Okay

Sabrine

Liked: Room comfort
Just Okay.
My recent stay at this hotel for one night only and was okay, but not exceptional. One major drawback was the noise; the place was consistently loud, and the constant slamming of doors was quite bothersome. Unfortunately, this affected the overall quality of my sleep. The breakfast provided was also rather ordinary, lacking variety. While the stay met basic expectations, I was left wanting more from what I anticipated would be a more comfortable and enjoyable experience at the hotel.
Stayed 1 night in Dec 2023
Response from Randy on 3 Jan 2024
Thank you for your review.

4/10 Poor

Phalos

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
This property wasn't clean as it should be because it had roaches. i had ask for a receipt after checking out and the quote was that I would receive it per e-mail and I have not gotten it.
Stayed 5 nights in Dec 2023
Response from Randy on 3 Jan 2024
Thank you for your review. We have never had a pest issue, but we will investigate.

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff attentive to your needs. Polite and helpful
Stayed 4 nights in Dec 2023
Response from Randy on 3 Jan 2024
Thank you for taking time to write an excellent review of our hotel. Please visit us again soon.

10/10 Excellent

Saralynn, Enterprise

Stayed 4 nights in Dec 2023
Response from Randy on 3 Jan 2024
Thank you for your excellent review.

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so sweet. I brought my mom here after her discharge from rehab and she was a little confused still. I left my name/number with the front desk staff to call if she happened to wander down, which she never did. But they were all so sweet to be willing to call if necessary. My only complaint is the lids to the coffee cups are AWFUL! They don't stay on the cups and crack easily. My mom spilled just about her entire cup down her front before we realized it was coming from the lid not being secured.
Stayed 2 nights in Dec 2023
Response from Randy on 3 Jan 2024
We appreciate your excellent review. We hope you will visit us again soon.

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything went well.
Stayed 4 nights in Dec 2023
Response from Randy on 28 Dec 2023
Thank you for completing a survey for us.

10/10 Excellent

Frank, Warner robins

Liked: Cleanliness, amenities
Stayed 4 nights in Dec 2023
Response from Randy on 28 Dec 2023
Thank you for completing a review for us. We are glad you enjoyed your visit and hope to see you again soon.

6/10 Okay

Akhil

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Randy on 27 Dec 2023
Thank you for taking the time to write a review.