The unit was amazing. Boris was on top of everything. Very easy to work with to resolve the very few issues we had. Actually the issues we had was out of Boris’s control… but he fixed them for us. He also gave us tips on avoiding elevator lines, getting pool chairs among other things.
One issue that we had was parking. The garage is very tight! I’m very particular how close people park next to me. So I didn’t use the reserved space assigned to the unit. I let my guest park there because their car was smaller than mine (RAV4). I parked on the 12th floor in a guest space because they were larger spaces. If you drive an oversized vehicle, you may want to consider doing this too or driving a different vehicle. The garage clearance is only 6’11”. Therefore, our Trail Boss truck wouldn’t fit. My sister, who stayed in a different unit drives an Expedition. Her son drove and when they parked in their assigned space, he couldn’t open the door to get out because of the concrete column. He had to crawl over the console and get out on the passenger side.
Also, please know that when you park in the garage you will need the parking pass (provided by Boris) AS WELL AS the pass issued by the garage staff in your dash AT ALL TIMES or you may get towed and/or fined.
The unit did provide bath towels/bath cloths, which is a plus. However, there was only two per bathroom. So if you are like me and won’t reuse them twice, bring some extras to prevent daily washing. Enjoy!!