Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The unit is quite comfortable and thee view is great. I would recommend the unit to others as well. The only downside would be the lack of timely response to maintenance issues. It took three phone calls over four days to get the toilet unplugged. One of the sliding glass door handles came loose and rather than fix it he just took it off and took it with him. I was told I could still open the door using my fingertips. The vacuum cleaner did not have a filter, so it was not usable. It just blew dust around the room. Three requests over three weeks to address this issue still left us without a usable vacuum cleaner. A bench had a loose leg. A potential hazard to the point we could not use the bench. I was told he would take the weak leg under advisement. After two months, the wobbly leg had not been corrected. The lack of desire or ability to address maintenance issues in a timely manner does not place Emerald Coast in a very positive light. Thank you.A 5 to general condition, a 4 to cleanliness, 4 to location, 55 to the property management, and a "0" to maintenance.