I wish I were only exaggerating when I say the elevators made for a HORRIBLE experience to the point we will not stay here again. We were here for a 5 night stay. Everyday we waited anywhere from 45 minutes to 1.5 hours on the elevator to get us from the 9th floor to the ground floor for beach access. Again, I wish I were only exaggerating on the wait time but stay here and you will find out. In talking with other people on the elevator, everyone was having this same problem. There were a few times we had to walk the stairs. This is not easy when carrying a 1 year old and a 3 year old up or down 9 flights of stairs with beach chairs, wagon, etc. The room itself was fairly alright for the price. Floors were not clean, if walking barefoot, expect your feet to be black after a few strolls through the room.(No I was not scoping the floors, I just happen to have an 1 year old who craws and every time we picked him up, his hands and knees along with clothing were black from the floors. Everything else was fine. Pools were good. We had a good time with family once we were finally able to get to the beach every day which is why we went. We just can’t do this place again because of the elevators.