Aerial view

Reviews of Grand Panama by Counts-Oakes

3.5 out of 5
Grand Panama by Counts-Oakes
11807 Front Beach Rd, Panama City Beach, FL

Reviews

8.0

Very good

Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 1 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

8.0/10

Cleanliness

7.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
I was very upset that you check in 14 minutes away from the location. Went to the desk and they told us to go across the street knowing that we had to go 14 minutes away to check in first to get a code.... Very frustrating after driving 9 hrs with a baby in the car and having everyone sit in the car while we ran around and had to make 3 calls for the security dept on the front door to be told to go to a different address to check in when the lady at the desk knew that
Stayed 2 nights in Aug 2018
Response from Diana Brambley, Sr. Property Manager on 24 Aug 2018
We are sorry you had trouble checking in. We do have our check in location posted on the website. We unfortunately have no control over the onsite staff. We hope your stay was enjoyable other than this. Thank you!

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family trip
It was a really good stay didn’t have no problems at all, service was fast and the hotel and location were great no complaints at all very happy customer.
Stayed 1 night in Aug 2018
Response from Diana Brambley, Sr. Property Manager on 24 Aug 2018
Thank you for your feedback. We are glad you enjoyed your stay!