Palolo Holidays from AU$1,642

Needs renos. 2 wine glasses for 4 people, with 1 of the glasses chipped. Old appliances, old furniture, bed was too soft, pillows no support, cramped room because they fit a king bed mattress into a room that can't accommodate it, no sugar or milk for coffee Nespresso pods provided in the room, extra for parking $18/night unless it's included in your reservation, cleaning was sub par, A/C unit was old, rusted and didn’t work at all, property is showing it's age and not worth the price tag.

I had corner unit so I overlooked at Bay great firework show on Friday night from Balcony loud cruisers in evening with blaring music heard all the way up to 16th floor not in properties control, Shopping Ala Moana mall almost attached convenient bridge to walk across with out have to cross streets

Odd request to turn off AC everytime we leave the unit..we like to come back from a beach day to a cold place. Pillows were the worst. Great location and close to many restaurants

All the staff were very helpful and serviceable, we are glad we stayed here, will come again

A few hours before check in, I got a text informing that there will be no power at the hotel until 7pm, due to the city working on the power. That means no lights or AC until the power turns back on. I know it is not the hotel's fault so I was okay about it and didn't ask for compensation. I was able to check in and drop my stuff off in my room. Thankfully there was 2 elevators working; thanks to their backup generators. I went exploring and shopping until 7:30pm to make sure the power was working. My room number was 1022. It had a fantastic view. The place was quiet and secure. In fact, it was so quiet that I thought i was the only person on my floor and wing. The room needs some refurbishing, Particularly the bathroom. The shower was not cleaned, there was a shaver and a used wash towel on the shower handle. The vanity inside was dusty..I had to dust it to use it. Caulking on the shower pan was in pieces and water was going in. It will be a matter of time before the water will damage the bathroom floor. In the kitchen, a piece of wood trimming fell by itself. I couldn't figure out where it came from. I left it in the closet for maintenance. Turns out it was the trim for the dishwasher...which we had no dishwasher soap provided. The switch to the garbage disposal was on. I assumed it was left on during the power outage. Upon looking under the sink, there is NO garbage disposal! Overall, I liked the location of this resort. Very walkable.