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Grupotel Orient

Photo gallery for Grupotel Orient

Featured image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Minibar, in-room safe, desk, free cots/infant beds

Overview of Grupotel Orient

Grupotel Orient

4 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
Carrer de la Duna, 3, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600

Explore the area

  • AirportPalma de Mallorca (PMI)12 min drive
  • Popular LocationCathedral of Santa Maria of Palma18 min drive
  • Popular LocationPort of Palma de Mallorca26 min drive
  • Popular LocationPuerto Portals Marina30 min drive

Choose dates to view prices

About this area

Palma de Mallorca

Located in Palma de Mallorca, Grupotel Orient is in the entertainment district and near the beach. Paseo Maritime and Cathedral of Santa Maria of Palma are notable landmarks, and the area's natural beauty can be seen at El Arenal Beach and Cala Mayor Beach. Looking to enjoy an event or a match while in town? See what's going on at Visit Mallorca Stadium.

What's nearby

  • La Porciuncula Church - 12 min walk
  • El Arenal Beach - 19 min walk
  • Cathedral of Santa Maria of Palma - 18 min drive
  • Port of Palma de Mallorca - 26 min drive
  • Puerto Portals Marina - 30 min drive

Restaurants

  • Atenas - 2 min walk
  • Megapark - 8 min walk
  • Donnerbalken - 11 min walk
  • Chalet Siena - 11 min walk
  • Steakhouse Tango - 11 min walk

Getting around

  • Palma de Mallorca Son Fuster Station - 10 min drive
  • Palma de Mallorca (PMI) - 15 min drive

About this property

Grupotel Orient

4-star, family-friendly hotel near El Arenal Beach
This smoke-free hotel features an indoor pool, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 272 rooms offer free WiFi, balconies or patios and flat-screen TVs with satellite channels. Other amenities available to guests include minibars, hairdryers and safes.
Grupotel Orient offers 272 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies or patios. 40-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. The spa is equipped with Turkish bath/hammam.

All-inclusive details

All-inclusive room rates at Grupotel Orient are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking within 328 ft
  • Street parking available
  • Local area shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop
  • 1 poolside bar and 1 bar/lounge

Things to do

  • 4 outdoor tennis courts
  • Access to nearby health club
  • Bike rentals
  • Bike tour information
  • Bike cleaning
  • Bike parking
  • Bike repair services
  • Bike shop
  • Bike storage
  • Children's pool
  • Electric bike charging stations
  • Fitness centre
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Playground
  • Sauna
  • Spa services
  • Hot tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Bulgarian
  • Dutch
  • English
  • French
  • German
  • Italian
  • Romanian
  • Russian
  • Spanish
  • Ukranian

Business services

  • Computer station
  • Conference space (2045 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – April 2016
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV/satellite channels

Food and drink

  • Minibar

Outdoor space

  • Balcony or patio

More

  • Desk
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Fee for in-room wireless Internet: EUR 5 per day (rates may vary). Fee for wireless Internet in public areas: EUR 5 per day (rates may vary).

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Grupotel Orient
Grupotel Orient Hotel
Grupotel Orient Hotel Playa de Palma
Grupotel Orient Playa de Palma
Grupotel Orient Playa De Palma, Majorca
Grupotel Orient Hotel
Grupotel Orient Palma de Mallorca
Grupotel Orient Hotel Palma de Mallorca

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 55 out of 186 reviews
5 - Excellent 30%
Rating 4 - Good. 98 out of 186 reviews
4 - Good 53%
Rating 3 - Okay. 25 out of 186 reviews
3 - Okay 13%
Rating 2 - Poor. 5 out of 186 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 186 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.1/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

2/5 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to the beach. Only 10 min walk. Property is nice. Clean and fairly modern. Big percentage of German visitors. Staff are accommodating. Views from the rooms are not the best.
Stayed 1 night in Sep 2019

5/5 Excellent

Stayed 6 nights in Sep 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
A very good stay, room was very modern and clean, food was fantastic as was the service,
Stayed 4 nights in Aug 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel was very clean as were the rooms. Majority of staff helpful and polite. One draw back is that there is quite a steep hill up to the entrance. On the whole I would return.
Stayed 2 nights in Aug 2019