Grupotel Orient

Family-friendly hotel with full-service spa and fitness centre

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Where to?

Dates

October 2025

29

November 2025

Grupotel Orient offers a peaceful getaway near El Arenal Beach. Guests rejuvenate at the spa, play mini golf, or stroll through the garden. The gym provides workouts, while mountain biking appeals to outdoor enthusiasts seeking adventure.

Very good

Popular amenities

All-inclusive
Bar
Hot tub
Pool
Spa
Gym

Room options

Check availability for these dates

Tonight

Oct 29 - Oct 30

Tomorrow

Oct 30 - Oct 31

All rooms

1 bed

2 beds

Showing 7 of 7 rooms

Minibar, in-room safe, desk, free cots/infant beds

Double Room (2 Adults)

Very good

Highlights

Balcony or patio

Air conditioning

Free cots/infant beds

Flat-screen TV

Private bathroom

Hairdryer

Minibar

Cable/satellite channels

18 sq m
Sleeps 2
1 Double Bed

Double Room, Partial Sea View (2 Adults)

Highlights

Balcony or patio

Air conditioning

Free cots/infant beds

Flat-screen TV

Private bathroom

Hairdryer

Minibar

Cable/satellite channels

18 sq m
Partial sea view
Sleeps 2
1 Double Bed

Double Room Single Use, Partial Sea View

Highlights

Balcony or patio

Air conditioning

Free cots/infant beds

Flat-screen TV

Private bathroom

Hairdryer

Minibar

Cable/satellite channels

18 sq m
Partial sea view
Sleeps 1
2 Twin Beds

Single Room

Very good

Highlights

Balcony or patio

Air conditioning

Free cots/infant beds

Flat-screen TV

Private bathroom

Hairdryer

Minibar

Cable/satellite channels

10 sq m
Sleeps 1
1 Twin Bed

Double Room Single Use

Very good

Highlights

Balcony or patio

Air conditioning

Free cots/infant beds

Flat-screen TV

Private bathroom

Hairdryer

Minibar

Cable/satellite channels

18 sq m
Sleeps 1
2 Twin Beds

Double Room, Pool View (2 Adults)

Highlights

Balcony or patio

Air conditioning

Free cots/infant beds

Flat-screen TV

Private bathroom

Hairdryer

Minibar

Cable/satellite channels

18 sq m
Sleeps 2
1 Double Bed

Double Room Single Use, Pool View

Highlights

Balcony or patio

Air conditioning

Free cots/infant beds

Flat-screen TV

Private bathroom

Hairdryer

Minibar

Cable/satellite channels

18 sq m
Sleeps 1
2 Twin Beds

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About the area

Carrer de la Duna, 3, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600

What's nearby

Playa de Palma - 8 min walk - 0.7 km
El Arenal Beach - 18 min walk - 1.5 km
Palma Aquarium - 4 min drive - 4.5 km
Platja de Can Pastilla - 4 min drive - 6.2 km
Port of Palma de Mallorca - 18 min drive - 20.1 km

Getting around

Palma de Mallorca Son Fuster Station - 18 min drive
Palma de Mallorca (PMI) - 13 min drive

Restaurants

‪Megapark - ‬8 min walk
‪Bierkönig - ‬11 min walk
‪Levita - ‬7 min walk
‪Steakhouse Tango - ‬11 min walk
‪Nova Beach Lounge Club - ‬7 min walk

About this property

Grupotel Orient

Upscale family-friendly hotel near El Arenal Beach

Located close to Playa de Palma, Grupotel Orient provides a poolside bar, a terrace and mini golf. Take some time to relax at the on-site spa. The on-site restaurant offers dinner. Enjoy the gym, as well as activities such as mountain biking. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.

Other perks at this hotel include:

An indoor pool and an outdoor pool, along with sunloungers
Bike hire, 4 outdoor tennis courts and a local area shuttle
Access to a nearby health club, luggage storage and a lift
Multilingual staff, a TV in reception and a banquet hall

Room features

All 272 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.

Extra amenities include:

Bathrooms with showers and hairdryers
40-inch flat-screen TVs with cable channels
Balconies or patios, free infant beds and daily housekeeping

All-inclusive details

All-inclusive room rates at Grupotel Orient are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Pool
Spa
Kids pool
Parking included

includes taxes & fees

12 Nov - 13 Nov

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available
Area shuttle (surcharge)

Food and drink

A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli

Things to do

4 outdoor tennis courts
Arcade/game room
Bicycle cleaning area
Bicycle equipment shop
Bicycle rentals
Bicycle repair station
Bicycle storage
Bicycle tours
Billiards/pool table
Children's pool
Full-service spa
Gym
Hot tub
Indoor pool
Library
Mini golf
Mountain biking
Outdoor pool
Sauna
TV in common areas

Family friendly

Arcade/game room
Children's pool
In-room cot
Indoor pool
Laundry facilities
Mini golf
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

2,045 square feet of conference space
Computer station
Meeting room

Outdoors

Garden
Pool loungers
Terrace

Full-service spa

Spa treatment rooms
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Lift
Pool hoist on site
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

More

1 building
7 floors
Banquet hall
Built in 1971
Electric bike charging
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Free cot

Bathroom

Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

40-inch flat-screen TV with cable/satellite channels

Food and drink

Minibar

More

Air conditioning
Desk
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 31 October 2025 to 27 March 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.

Fee for in-room wireless Internet: EUR 5 per day (rates may vary). Fee for wireless Internet in public areas: EUR 5 per day (rates may vary).

Property Registration Number H-PM-2155

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Only registered guests are allowed in the guestrooms

Property is also known as

Grupotel Orient

Grupotel Orient Hotel

Grupotel Orient Hotel Playa de Palma

Grupotel Orient Playa de Palma

Grupotel Orient Playa De Palma, Majorca

Grupotel Orient Hotel

Grupotel Orient Palma de Mallorca

Grupotel Orient Hotel Palma de Mallorca

Frequently asked questions

Does Grupotel Orient have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

Is Grupotel Orient pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grupotel Orient?

Grupotel Orient doesn't offer parking.

What time is check-in at Grupotel Orient?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Grupotel Orient?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Grupotel Orient?

Some rate plans available at this property are all-inclusive.

Where is Grupotel Orient located?

This family-friendly Palma de Mallorca hotel is located near the airport, 1.1 mi (1.7 km) from El Arenal Beach, and within 12 mi (20 km) of Cathedral of Santa Maria of Palma and Mallorca Casino. Porto Pi Centro Comercial and Port of Palma de Mallorca are also within 12 mi (20 km).

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Grupotel Orient Reviews

8.2

Very good

8.8

Cleanliness

7.8

Location

8.4

Staff & service

7.6

Eco-friendliness

8.4

Property conditions & facilities

10/10 Excellent

karam

11 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean , organized hotel and near to bus station and beach

Stayed 3 nights in Jul 2025

8/10 Good

Michael

8 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely place to stay BUT very noisy especially at night.

Stayed 5 nights in Apr 2025

4/10 Poor

Jo

16 Oct 2025

On a positive note first we were happy with the room, house keeping, bar area and the bar staff. On a negative note, we weren’t impressed with the food or the waiting staff. The food hardly warm and the quality of the ingredients was a lot to be desired on certain items. The crockery and glass ware not up to a clean standard. Waiting staff were busy but we were disappointed not to be offered a drink with our meal even though we tried to attract their attention. This also happened at breakfast time so we did not have a hot drink. Everyone else seemed to be offered. To be woken at 4am on two occasions by people returning to their rooms, shouting and singing and banging around etc not acceptable, this lasted for between 45 and 60 minutes. All in all a disappointing experience. We were happy enough with the location etc but with the negatives we would not choose to return as we left disappointed.

Stayed 4 nights in Oct 2025

10/10 Excellent

Nele

6 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly staff and perfect location!

Stayed 3 nights in Aug 2024

8/10 Good

Gina

6 July 2025

Liked: Cleanliness, amenities

Quiet rooms, great breakfast buffet but our air condition wasn’t working. This is innacceptable in a place where you have 33 degrees every day.

Stayed 2 nights in Jul 2025

6/10 Okay

Christian

3 July 2025

Liked: Cleanliness, staff & service

Houskeeping was very annoying and came into the room several times without really knocking

Stayed 1 night in Jul 2025

8/10 Good

Ria

22 Aug 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful hotel

Stayed 3 nights in Aug 2023

8/10 Good

Debra

13 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Only a one night stay but comfortable & with a pleasant view - always a plus when you want to relax in the evening.

Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

27 Sept 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Beds are very stiff and a little expensive for an all inclusive but the included drinks were good. The food was pretty good! Staff at the front desk was very friendly and the dining area staff were amazing.

Stayed 2 nights in Sep 2022

10/10 Excellent

Wayne Anthony

7 Sept 2023

Excellent

Stayed 4 nights in Sep 2023

6/10 Okay

Jonathon

30 Aug 2025

Liked: Cleanliness

Disliked: Staff & service

I’d rate this more as a 3-star than a 4-star hotel. Check in: The man on reception when we arrived was really nice and welcoming, no issues there. Don’t know his name but he was bald (sorry). Check out: Completely different story. There were three people on reception – a middle-aged brunette man, an older man sitting down, and an older woman – and they were honestly so rude. They tried to charge us an extra £1000, saying we hadn’t paid, even though we had the receipt right in front of them. Instead of even checking properly, the brunette guy and woman just kept repeating, “we wouldn’t have the bill if you’d already paid.” We had to message Expedia (who we booked through), and when Expedia called the hotel, the older guy answered and actually said, “I don’t know why the hell they’re calling you.” In the end, it turned out we were right and we had paid, but there were no apologies at all. They also tried to charge us for soft drinks during meals, even though we were all-inclusive. Again, once we pointed it out, they took it off, but still no apology. Other cons: Bed was really uncomfortable, food very repetitive, gym wasn’t great, and the pool was tiny. Pros: Room was clean, nice view, short 10 min walk to the beach. Most of the staff throughout our stay were actually really lovely – it was just the reception team on check-out that left a bad taste. Overall, I wouldn’t call this a 4-star experience and wouldn’t return.

Stayed 5 nights in Aug 2025

6/10 Okay

Jessica

6 May 2024

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

The property is ok, but a lot could be improved with the facilities and warmness of staff. Had to pay cash for a towel deposit which was unexpected and didn't have any.

Stayed 2 nights in May 2024

8/10 Good

Andre

31 Oct 2023

Liked: Staff & service, property conditions & facilities

War okay

Stayed 2 nights in Oct 2023

6/10 Okay

Sylvia

22 Sept 2023

Liked: Cleanliness, staff & service, amenities

The restaurant and staff and choice of food was beyond my expectations, i would definitely rate that a 4 star. The spar facilities also fab! Hotel rooms i would rate a 3* as certain things are in need of an upgrade. Their was alot of noise all throughout the nights, "lots of knocking on doors, there was no consideration towards the other guests at all"! When notified reception, it was delt with very well however it's a constant turnover so the same problem with a different room, had minimal sleep over 2 of the nights. It was mentioned from a female member of reception staff that, we try and put all the old together on the same floor, "so what about young families with small children "do you also have a seperate floor for them"! Nobody likes to be put in a box only for you to accommodate the customer's you find matter the most!

Stayed 3 nights in Sep 2023

8/10 Good

Ramona

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Grupotel Orient in Mallorca advertises itself as a four-star establishment, but in reality, it is more akin to a good three-star hotel. While it was clean, the facilities have clearly aged and no longer meet the standards one would expect from a four-star property. The hotel staff were quite authoritarian, creating the impression that they were looking for any opportunity to impose rules, which negatively affected the overall experience. Another downside was the air conditioning system, which could not be adjusted to the desired temperature but was instead set according to the hotel's preference. Additionally, the pool and sun loungers were insufficient for the size of the hotel, which has seven floors. Even at the pool's opening time at 10 a.m., there was already a queue for sun loungers. On the positive side, the hotel is well-located, just a 15-minute walk from the beach. The beach itself was a true oasis of relaxation, with a beautiful sea that made the effort worthwhile. In conclusion, the hotel does not live up to its four-star rating, and the overall experience was mixed, with both positive and negative aspects.

Stayed 8 nights in Aug 2024

6/10 Okay

Regina

2 Oct 2025

Liked: Property conditions & facilities

Disliked: Staff & service

Das Servicepersonal wirkte leider oft lustlos. Essen nichts qualitativ kein Highlight, aufgrund des Budgets teilweise nicht frisch. Geschirr teilweise dreckig/fleckig. Lage war hingegen top und auch die Mitarbeiter an der Rezeption waren nett. Würden wieder buchen, allerdings das Abendessen weglassen.

Stayed 2 nights in Sep 2025

8/10 Good

Marcus

14 Sept 2025

Liked: Cleanliness, staff & service, amenities

War ok! Die Zimmer müssten mal wieder etwas Farbe bekommen! Ansonsten ist die Lage sehr gut am Ballermann und das Personal ist freundlich! Preis/Leistung top

Stayed 3 nights in Sep 2025

8/10 Good

Frank

1 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Die Toilette im Einzelzimmer ist sehr eng. Kräftigere Personen passen dort nicht drauf, weil die Nische sehr eng ist.

Stayed 2 nights in Aug 2025

10/10 Excellent

Markus

3 Aug 2025

Stayed 4 nights in Jul 2025

10/10 Excellent

Carina

20 July 2025

Stayed 3 nights in Jul 2025

8/10 Good

Nadine

15 July 2025

Liked: Cleanliness

Stayed 3 nights in Jul 2025

8/10 Good

Sandra

8 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bewertung

Ich habe im Group Hotel Orient in Palma de Mallorca übernachtet. Insgesamt war es ein sehr sauberes Hotel mit einem wirklich ausgezeichneten Service – das Personal war durchweg freundlich und hilfsbereit. Auch meinen Freunden hat ihr großes Zimmer sehr gut gefallen. Leider muss ich als Rollstuhlfahrer sagen, dass mein Zimmer nicht barrierefrei war. Es war deutlich kleiner, es fehlte ein Duschstuhl und Haltegriffe im Bad, und der Balkon war für mich nicht nutzbar – zu eng und mit einem Absatz, den ich nicht überwinden konnte. Das ist schade, da das Hotel ansonsten einen sehr guten Eindruck gemacht hat. Für Reisende ohne Mobilitätseinschränkungen ist es sicher ein Top-Hotel, aber wer auf Barrierefreiheit angewiesen ist, sollte sich vorher genau informieren oder eventuell nach Alternativen schauen.

Stayed 2 nights in Jul 2025

10/10 Excellent

Franziska

6 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 2 nights in Jul 2025

6/10 Okay

Christian

28 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Qualität der Speisen eher mau

Stayed 4 nights in Jun 2025

4/10 Poor

Christian

28 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Essen schlecht

Stayed 4 nights in Jun 2025

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Grupotel Orient

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Photo gallery for Grupotel Orient

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Double Room (2 Adults)

Double Room (2 Adults)

Highlights

View all photos for Double Room, Partial Sea View (2 Adults)

Double Room, Partial Sea View (2 Adults)

Highlights

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Double Room Single Use, Partial Sea View

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Single Room

Highlights

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Double Room Single Use

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View all photos for Double Room, Pool View (2 Adults)

Double Room, Pool View (2 Adults)

Highlights

View all photos for Double Room Single Use, Pool View

Double Room Single Use, Pool View

Highlights

About the area

What's nearby

Getting around

Restaurants

About this property

Grupotel Orient

All-inclusive details

Awards and affiliations

Similar properties

Grupotel Taurus Park

Grupotel Taurus Park

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

You need to know

We should mention

Property is also known as

Frequently asked questions

Have a question?

Reviews

Grupotel Orient Reviews

Very good

8.8

7.8

8.4