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"The room was comfortable overall, but I was concerned that the door bolt was not functioning properly. Additionally, one of the blinds was broken and couldn’t be raised, which limited natural light in the room."

"I loved it. It was a perfect getaway. I had everything you needed in the resort without having to venture off. It was a little far from the airport, but the area that the resort was in was beautiful kind of like the suburbs I would say, and there were stores within five minute drive from the hotel I would give it five stars. They were just remodeling certain areas, but other than that it was perfect and the staff was very nice. I would definitely stay again."

"Breakfast was amazing. Rooms are super clean. Staff is friendly. "

"The rooms could have an upgrade, the pool lounge chairs were not easy to find , they need more for the amount of customers that they have, I thought it was a little tacky to have the towel guy renting old lounge chairs for 10 bucks, the area was very clean and beautiful, just a few sugestions"

"Staff was helpful, place beautiful "

"Lovely hotel"

"Beautiful area of Old San Juan. Walkable to many restaurants and attractions. Hotel Pool was closed. But it’s a lovely place and I’d stay again. "

"With very few exceptions, the service in bar and restaurant were Very Poor. The location amazing, We had a beautiful suite overlooking the port. Room maintenance and quality wonderful! "

"Very small rooms no elevator (I knew this but was lost more than I expected) no hot water in shower But was in a great location especially for a cruise just a 5 minute walk to port terminal and was all downhill "