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Reviews of Ox Ville Hotel

3.5 out of 5
Ox Ville Hotel
Jalan Kampung Sebelah No. 28, Padang

Reviews

9.2

Wonderful

Rating 10 - Excellent. 33 out of 51 reviews" "
Rating 8 - Good. 12 out of 51 reviews" "
Rating 6 - Okay. 6 out of 51 reviews" "
Rating 4 - Poor. 0 out of 51 reviews" "
Rating 2 - Terrible. 0 out of 51 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cassandra

Stayed 1 night in Nov 2023

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Could easily be a lot better
Stay here lot’s mainly due to location! It’s a pretty old hotel and the rooms need a renovating! Not enough non smoking rooms so it not alway possible to book a room. Breakfast could be a lot better! Need more variety of fruit, better coffee, better bread and real butter would be a good start
Stayed 1 night in Sep 2023

10/10 Excellent

Stephen

Stayed 1 night in Sep 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Nathan

Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Ywlim, Singapore

Liked: Staff & service, amenities, property conditions & facilities
What touched me the most was the kindness and enthusiasm of Padang people. Of course, including the hotel staff, especially Azail,I have more interaction with him, I will only recognize it here!
Stayed 4 nights in Oct 2019
Response from Yofan on 21 Nov 2019
Dear Sir/Madam, thanks for the review! Looking forward to welcome you back in the future. Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pay like 2star hotel but stay like 5star hotel
Stayed 2 nights in Sep 2019
Response from FDA on 15 Sept 2019
Dear Sir/Madam, thanks for the review! We are happy that you could enjoy your stay in our hotel. Looking forward to welcome you back soon. Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from FDA on 5 Sept 2019
Hi, thank you for the review! We appreciate your feedback. Best Regards

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, another great stay at Ox ville. The kids loved it. Close to all you need. Well maintained. Great team of professional and friendly staff. A+ Thank you!
Stayed 1 night in Jun 2019
Response from FDA on 18 July 2019
Dear Sir/Madam, thank you so much for this great review, especially about our staff. We really appreciate you being a loyal customer and took your time to share the word about us. We’re here for you anytime. Best Regards

10/10 Excellent

Ben, Australia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay at Ox ville. The kids really enjoyed the pool and very good wifi connection. Everything is clean and in good repair. The staff are very friendly and professional. Beautiful compact property layout and building design. Close to good dining options and many of the attractions in Padang. Highly recommended.
Stayed 2 nights in Jun 2019
Response from FDA on 16 July 2019
Dear Mr. Ben, thank you so much for this great review, especially about our staff. We really appreciate you being a loyal customer and took your time to share the word about us. We’re here for you anytime. Best Regards

10/10 Excellent

Verified traveller

Stayed 5 nights in Jun 2019
Response from FDA on 10 June 2019
Dear Sir/Madam, Thank you for the feedback! Best Regards, Oxville Hotel

8/10 Good

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was good, but due to ramadan time there is no buffet breakfast.
Stayed 3 nights in May 2019
Response from FDA on 10 June 2019
Dear Sir/Madam, Thank you for the feedback! Glad to hear you enjoy the stay in our hotel. Yes, sometimes in Ramadan we have no buffet, but we would love to serve you our buffet breakfast on the next occasion. Have a nice day! Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from FDA on 26 May 2019
Dear Sir/Madam, thank you for your kind feedback. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Thoroughly recommended. Friendly professional staff. Great property design. Comfortable and clean. Close to eateries and attractions.
Stayed 3 nights in Apr 2019
Response from FDA on 3 May 2019
Dear Sir/Madam, many thanks for your lovely review! We will pass the compliments to our staffs and waiting to welcome you back on the next visit. Best Regards

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Always a pleasure to stay here. Great staff. Very helpful and friendly. Good restaurant and pool. Close to the old city and harbour. Rooms are clean and in good repair. I definitely recommend hotel Ox Ville.
Stayed 1 night in Apr 2019
Response from FDA on 15 Apr 2019
Dear Sir/Madam, thank you for your lovely comments and recommendation! We are happy you could enjoy your comfortable stay with us! We will pass the compliments to our staffs and looking forward to welcome you back on your next visit. Best Regards

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Love the outdoor areas and pool. Helpful and friendly staff.
Stayed 3 nights in Mar 2019
Response from FDA on 4 Apr 2019
Dear Sir/Madam, thank you so much for taking the time to leave this excellent review! Looking forward to welcome you back soon.

6/10 Okay

Sam, Halifax, Canada

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The picture of the hotel is photoshopped. It doesn't look this nice and the little cinnamon coffee is a little bit to more to the right. Not cool Ox Ville, you can't photoshop the front of your hotel like that, it is misleading. The food was barely ok and there were a lot of mosquitos in the open dining area. Internet was really slow. Other than that it was ok.
Stayed 1 night in Mar 2019

10/10 Excellent

Ben, Australia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Padang! Well run by great staff. Comfortable and clean. Well designed. Close to China Town and Padang harbour. I highly recommend Ox Ville if you're visiting Padang.
Stayed 3 nights in Feb 2019
Response from FDA on 17 Mar 2019
Dear Mr. Ben, thank you again for your lovely recommendation! We are grateful and really appreciate you being our loyal customer. Looking forward to welcome you back soon. Best Regards

10/10 Excellent

Ben, Australia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay at Ox Ville. This hotel is still easily the best hotel (and best value hotel) in Padang. I've stayed in many others and none is as comfortable and well run. The hotel grounds themselves are very pleasant. The two buildings are well designed around a central swimming pool with a great restaurant and outdoor patio. High ratio of staff to guests. The staff are some of the most professional, friendly, and welcoming hotel staff I have encountered. I've stayed in several of the rooms and they have always been clean and well maintained. I highly recommend Ox Ville and will be returning there again.
Stayed 1 night in Feb 2019
Response from FDA on 17 Mar 2019
Dear Mr. Ben, many thanks for taking your time to write such an excellent recommendation! We will pass your compliment to our staff and so happy that you are able to enjoy every stay in our hotel. Looking forward to your return visit! Best Regards

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from FDA on 4 Apr 2019
Dear Sir/Madam, thank you for your kind feedback. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Ben, Braidwood, Australia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Easily the most comfortable and pleasant hotel in Padang. Professional, helpful, and friendly staff. Competitive prices. High standard of repair and cleanliness. Great breakfast and good quality meals from the restaurant. Highly recommended.
Stayed 1 night in Feb 2019
Response from FDA on 20 Feb 2019
Dear Mr. Ben, thank you for another lovely reviews. We really appreciate your reviews and recommendations. We are so pleased to have you as our valued guest and will always make sure you have a comfortable and enjoyable stay. Have a nice day! Best Regards

10/10 Excellent

Ben, Braidwood, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome again! I highly recommend hotel oxville. Will keep coming back. Everything you need to relax or work in comfort while you visit the old city, the harbour, and China town. Such great value too. The best hotel in Padang! Thanks for another great stay.
Stayed 3 nights in Feb 2019
Response from FDA on 9 Feb 2019
Dear Mr. Ben, thank you once again for your lovely review and recommendation! We are grateful to have you as our valued guest and so happy that you are able to enjoy every visit in our hotel. We are waiting to welcome you back on your next visit. Hope you and the family have a nice day! Best Regards,

10/10 Excellent

Ben, Braidwood, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good hotel. Best I’ve found in Padang. Great service friendly staff. Close to the old city, harbour, and China town. Good hotel restaurant and lots of yummy makanan Padang nearby. I’ll be staying at the Oxville again soon!
Stayed 3 nights in Jan 2019
Response from FDA on 15 Feb 2019
Dear Mr. Ben, thank you once again for your lovely review and recommendation! We are grateful to have you as our valued guest and so happy that you are able to enjoy every visit in our hotel. We are waiting to welcome you back on your next visit. Hope you and the family have a nice day! Best Regards,

8/10 Good

Afiq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Good coffee place next door.
Stayed 1 night in Dec 2018
Response from FDA on 15 Jan 2019
Dear Mr. Afiq, many thanks for giving a review! We are pleased that we were able to meet your expectation. We look forward to welcoming you back to our hotel in the future. Hope you have a nice day! Best Regards, FDA

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the character of oxville, that is what sets it apart. And the pool
Stayed 1 night in Nov 2018
Response from FDA on 25 Nov 2018
Dear Mr./ Mrs., many thanks for your lovely review! We are pleased that we were able to meet your expectation. We look forward to welcoming you back to our hotel in the future. Best Regards

10/10 Excellent

Ben, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The BEST hotel in Padang (Hotel yang paling baik!)
The Ox Ville is the best hotel I've stayed at in Padang. The building has a beautiful layout, set out around a compact central swimming pool. The room was absolutely spotlessly clean. When I first arrived, I noticed a staff member cleaning the balcony across from me, carefully wiping down the veranda rail and the arms of the lounge chairs. If you've stayed at other hotels here, you'd know how rare that level of attention to detail is. The furniture was comfortable and in very good condition. Two minor issues were that the bathroom basin plug wasn't working and it sometimes took a minute for hot water to arrive in the shower, but some small problems are inevitable in Indonesian hotels. Reception staff were friendly and had a very high standard of English (handy if you're an English speaker at least). There was a very high ratio of staff to guests. The breakfast was good and other meals from the kitchen were delicious and reasonably priced compared to most hotels; several simple local dishes made with fresh ingredients. Perhaps best of all, the room was such good value for money. I've stayed in several more expensive hotels in Padang, Dumai and Pekanbaru that were nowhere near as comfortable and clean.If you can find a better hotel in Padang, I'd be amazed. I just wish it wasn't so heavily booked-out as I'd like to come back with family next year! I highly recommend Ox Ville.
Stayed 5 nights in Sep 2018
Response from FDA on 25 Sept 2018
Dear Mr. Ben, many thanks for choosing our hotel and giving a lovely review! We are pleased to have you as our guest and that we were able to meet your expectation. If there’s anything more we can assist with, please don’t hesitate to contact us again. We look forward to welcoming you back to our hotel in the future. Hope you have a nice day! Best Regards

6/10 Okay

Ms

Stayed 2 nights in Sep 2018
Response from FDA on 12 Sept 2018
Dear Mr./ Mrs, many thanks for your lovely review! We are pleased that we were able to meet your expectation. We look forward to welcoming you back to our hotel in the future. Best Regards

6/10 Okay

Eva, Jepara, Central Java

Liked: Cleanliness, staff & service, room comfort
Nice hotel, staff are friendly, close to the beach
Nice hotel and friendly staff. Close to the beach and food market and nottoo far away from the city centre.
Stayed 2 nights in Aug 2018
Response from FDA on 1 Sept 2018
Dear Mrs. Eva, many thanks for choosing our hotel and giving a lovely review! We are pleased that we were able to meet your expectation and also apologize for the inconvenience that you experienced during your stay. Your review is very helpful to make us improve. I If there’s anything more we can assist with, please don’t hesitate to contact us again. We look forward to welcoming you back to our hotel in the future. Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018
Response from FDA on 1 Aug 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from FDA on 25 July 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from FDA on 30 June 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT LOCATION, EXCELLENT SERVICE
The location is great. Three blocks from the river, 5 from the beach and 5 from the Museum. The property was very clean, with nice hot water, cold air conditioner, and few good English T.V. channels. I did not found many restaurants in town but the one in the Hotel was very good and well priced. What impress me most was the service. I made the mistake to book the Hotel for the wrong date. They did not make any drama about that. They made a call to Hotels.com and in 15 minutes the situation was solved and I got my room 4 hours, before check in time. I found all staff including the manager to be very friendly and ready to accommodate any request. Without question the place to stay at a budget price. Highly recommended !!
Stayed 3 nights in Jun 2018
Response from Nora on 30 June 2018
Dear Mr. Alvaro, Many thanks for choosing our hotel and giving a lovely review! We are pleased that we were able to meet your expectation. We’re so glad to know that everything was taken care of and apologize again for the initial trouble. If there’s anything more we can assist with, please don’t hesitate to contact us again. We look forward to welcoming you back to our hotel in the future. Best Regards

8/10 Good

Thee Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely maintained
Valuable for money, clean and stylish hotel. Walking distance to siti nurbahaya bridge. Friendly english speaking staffs! Will definitely return!
Response from Nora on 30 June 2018
Many thanks for your lovely review! We are pleased that we were able to meet your expectation. We look forward to welcoming you back to our hotel in the future. Best Regards

10/10 Excellent

Julie HL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay at Oxville
Oxville is the place to stay at - the check-in and check-out was very good, very efficient. The standard of service and cleanliness of the room was very satisfactory. When we asked for an early wake-up call, the reception offered to have breakfast prepared for us specially since we would miss the complimentary breakfast due to our early departure. We would stay at this hotel again - this hotel gives value for your money.
Response from FDA on 1 July 2018
Dear Mrs. Julie, many thanks for your lovely review! We are pleased that we were able to meet your expectation. We look forward to welcoming you back to our hotel in the future. Best Regards

10/10 Excellent

Keri, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast and clean room/hotel.
Clean room and property. Breakfast was served early from 630am, which works well for us as we needed to depart to the airport by 715am. The range and quality of the breakfast was very decent too. Note to other travellers - you can use Grab around Padang. Very convenient and cheap
Stayed 1 night in Mar 2018
Response from FDA on 1 July 2018
Dear Mr/ Mrs. Keri, many thanks for your lovely review! We are pleased that we were able to meet your expectation. We look forward to welcoming you back to our hotel in the future. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4d3n stay
Nice place to stay. Only downside: there is a limited number of Wifi connections. It seems like no more than 2 device can be connected to the wifi at the same time. So good luck to you if you want to whatsapp on your phone while you surf the web on your laptop. Staff are nice but mostly lack English proficiency.
Stayed 3 nights in Mar 2018
Response from FDA on 1 July 2018
Dear Mr./ Mrs., Thanks for staying with us. We appreciate your feedback which is really helpful for us to improve and apologize for the inconvenience. We look forward to welcoming you back to our hotel in the future. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Hotel was decent nice staff
Stayed 1 night in Oct 2017
Response from FDA on 1 July 2018
Dear Mr/ Mrs., many thanks for your lovely review! We are pleased that we were able to meet your expectation and look forward to welcoming you back to our hotel in the future. Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great transit hotel
Stayed here as a transit hotel. Staff were very kind, clean rooms. There's a fantastic little coffee shop right next door too! We walked through the town all day. We felt very safe, no issues. Cheaper to get taxi to the hotel from airport, 120,000 instead of the 200,000 that OxVille charges. Would definitely stay here again!
Stayed 1 night in Jul 2017
Response from FDA on 1 July 2018
Dear Mr/ Mrs. many thanks for your lovely review! We are pleased that we were able to meet your expectation. We look forward to welcoming you back to our hotel in the future. Best Regards

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Response from FDA on 1 July 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jeroen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Een oase in de hectiek van Padang. Erg vriendelijk en behulpzaam personeel
Stayed 5 nights in Sep 2022

6/10 Okay

Giovanni

Liked: Room comfort
Disliked: Cleanliness
Basic
Ox Ville è sicuramente un hotel conveniente per la prossimità al porto, specialmente per che vuole andare alle mentawai Purtroppo avevano solo una stanza da fumatori. Inoltre durante la notte c’era molto rumore in giro per l’hotel.
Stayed 1 night in Aug 2019
Response from FDA on 5 Sept 2019
Dear Sir/Madam, thanks for the review! We are happy that you enjoy your trip here and also in Mentawai. We noted that you'd like to have a non smoking and quite room, and we hope to serve you a better room on your next visit. Looking forward to welcome you back in the future. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
場所が市中心部から離れており、食事するところに困りました。
Stayed 2 nights in Aug 2019
Response from FDA on 3 Sept 2019
Dear Sir/Madam, thank you for the review. We apologize for the inconvenience, but our restaurant is open until 11 pm. Our driver will also be happy to drive you to some places nearby the hotel. We look forward to welcoming you back in the future. Arigatou gozaimasu.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
パダンの快適なホテル
ホテル近くの通りには食堂や商店も多いところがある。中心部にも徒歩圏内。規模がそこまで大きくないホテルなのでスタッフの気配りも届いている。
Stayed 1 night in Apr 2019
Response from FDA on 21 June 2019
Dear Sir/ Madam, thank you for the review! Glad to see you enjoy the trip in Padang. We are waiting to welcome you back in the future. Arigatou gozaimasu! Best Regards

8/10 Good

Dag Jonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from FDA on 19 Feb 2019
Dear Mr. Jonny, many thanks for giving a review! We are pleased that we were able to meet your expectation. We look forward to welcoming you back to our hotel in the future. Hope you have a nice day! Best Regards

10/10 Excellent

PJJM

Bij de receptie denken ze goed mee. Ox Ville is een mooi gebouw in een leuke trendy wijk. Goed restaurant.
Stayed 1 night in Nov 2018
Response from FDA on 1 Dec 2018
Dear Mr. Berkers, many thanks for your lovely review! We are pleased that we were able to meet your expectation. We look forward to welcoming you back to our hotel in the future. Best Regards

6/10 Okay

Paloma, Nice

Liked: Cleanliness, room comfort
Bon hôtel pour court
Personnel souriant, mais ne comprend pas parfaitement l’anglais et donc nos demandes. Aucun tour d’organiser via l’hôtel, il faut donc se débrouiller seul. Du a sa proximité avec l’aéroport de Padang, cet hôtel est sympa uniquement pour une halte d’un soir... pour ensuite aller sur les îles qui n’en sont pas loin !
Stayed 5 nights in Jul 2018
Response from FDA on 30 July 2018
Dear Mr./ Mrs., many thanks for choosing our hotel and giving a lovely review! We are pleased that we were able to meet your expectation. We’re so glad to know that everything was taken care of and apologize again for the initial trouble. If there’s anything more we can assist with, please don’t hesitate to contact us again. We look forward to welcoming you back to our hotel in the future. Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very high cost effective hotel
I think this hotel never disappoints you as a good price hotel.
Stayed 11 nights in Feb 2018
Response from FDA on 1 July 2018
Dear Mr./ Mrs., Thanks for staying with us. We appreciate your feedback and apologize for the inconvenience. We look forward to welcoming you back to our hotel in the future. Best Regards

10/10 Excellent

mara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second time
The rooms are so confortable, the staff very helpful and nice! Good location!
Stayed 1 night in Oct 2017
Response from FDA on 1 July 2018
Dear Mr/ Mrs., many thanks for your lovely review! We are pleased that we were able to meet your expectation. We look forward to welcoming you back to our hotel in the future. Best Regards

10/10 Excellent

mara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Padang
Great place to stay! The hotel is so confortable and the staff is so helpful! Food is great and there is a pool to relax! We really had an amazing stay
Stayed 1 night in Sep 2017
Response from Nora on 1 July 2018
Dear Mrs. Mara, many thanks for your lovely review! We are pleased that we were able to meet your expectation. We look forward to welcoming you back to our hotel in the future. Best Regards