Mercure Padang

Photo gallery for Mercure Padang

Featured image
Outdoor pool
View from Room
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Mercure Padang

UNESCO Sustainable Travel Pledge

Mercure Padang

4.0 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Jl Purus IV No 8 Padang, West Sumatra Indonesia, Padang, West Sumatra, 25115

Explore the area

  • Popular LocationUniversity of Eka Sakti6 min walk
  • Popular LocationAir Manis Beach11 min walk
  • Popular LocationTaman Budaya Cultural Centre2 min drive
  • AirportPadang (PDG-Minangkabau Intl.)7 min drive

Choose dates to view prices

About this area

Padang

Located in Padang, Mercure Padang is in the city centre and near the beach. Travellers eager for a bit of culture can stop by Adityawarman Museum, while those wishing to experience the area's natural beauty can explore Air Manis Beach and Pantai Air Manis.

What's nearby

  • University of Eka Sakti - 6 min walk
  • Air Manis Beach - 11 min walk
  • Taman Budaya Cultural Centre - 2 min drive
  • Adityawarman Museum - 3 min drive
  • Siti Nurbaya Bridge - 4 min drive

Getting around

  • Padang (PDG-Minangkabau Intl.) - 7 min drive

Restaurants

  • Rumah Makan Ikan Bakar - 4 min walk
  • Soto Rajawali - 14 min walk
  • Suasso - 17 min walk
  • Kim Golden - 18 min walk
  • Sari Raso - 3 min drive

About this property

Mercure Padang

Eco-friendly hotel with full-service spa and free valet parking
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 146 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LCD TVs with cable channels. 24-hour room service, minibars and free bottled water are among the other amenities available to guests.
Mercure Padang offers 146 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Padang hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
Naiad welness center has 13 treatment rooms, including rooms for couples. Services include facials and body treatments. The spa is equipped with a sauna.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Free off-site parking; booking required
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends: IDR 130000 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • English
  • Indonesian

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • BBQ grill(s)

Spa

  • 13 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 400000.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 130000 per person (approximately)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: IDR 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Mercure Hotel Padang
Mercure Padang
Padang Mercure
Mercure Padang Hotel
Mercure Padang Hotel
Mercure Padang Padang
Mercure Padang Hotel Padang

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 44 out of 118 reviews
5 - Excellent 37%
Rating 4 - Good. 58 out of 118 reviews
4 - Good 49%
Rating 3 - Okay. 9 out of 118 reviews
3 - Okay 8%
Rating 2 - Poor. 5 out of 118 reviews
2 - Poor 4%
Rating 1 - Terrible. 2 out of 118 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.1/5

Staff & service

4.5/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food& staff
Stayed 9 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property and food good. The staff friendly and professional. The rooms clean. I will return
Stayed 1 night in Aug 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Consistent
Always go with the Mercure hotel when staying in Padang. It's clean, with comfortable bed and fast unlimited wifi, however the towels are always GREY! as if they wash the floors with this towels.
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed in probably 5 or 6 hotels in Padang, and Mercure is the best I’ve seen. It’s clean, has a nice pool, the food in the restaurant is good, and it’s convenient.
Stayed 1 night in May 2021