Top Hotels Near Pacific Salmon Visitor Information Center in Umatilla from AU$112

"Good"

"Zero cleaning, zero bed change, during my week stay! Staff hides behind door next to desk ! And doesn’t come out unless you call or ring bell ? "

"Staff was helpful. There was an issue and they resolved it immediately. Otherwise it was quiet and clean. "

"Awesomeness for the entire family 👌"

"Parking was easy"

"Mix of positive experiences and a few notable concerns. Pros:
 The setting is absolutely beautiful, nestled right along the Columbia River. The property itself is clean and well-kept. Complimentary bike usage. The rooms are nice overall, with a fireplace and a nice soaking tub. Has onsite restaurant and bar. There is a spa listed as an amenity, though it appears to operate on an on-call basis rather than being regularly staffed. Cons:
 The pool was a major disappointment. It’s advertised as heated, but it was extremely cold during my entire stay. I was told something was broken, yet there didn’t seem to be any urgency to fix it over the course of the week of my stay. The beds were just okay, mine had noticeable indentations and could use flipping. Bedding is minimal (just a sheet and a thin blanket), so request extra blankets if you stay here. I also had an issue with pricing transparency. After initially booking through Expedia, I extended my stay directly through the front desk and was quoted a discounted rate. However, I later found out the nightly rates varied and ended up being about $105 more than expected. To management’s credit, they did resolve the issue after I raised it, but issue left me uneasy and impacted my trust. Service Concern: While pouring coffee, a staff member (later identified as the GM) removed the carafe, spilling hot coffee on me. There was no apology, followed by overly familiar and awkward interaction. It was unprofessional and inattentive. "

"Not a bad hotel. Living area very clean, bathroom was not bad except for ground-in dirt in the tub. Probably hard to remove maybe. Staff was excellent. I pre- checked in online, filling out ID, Credit Card and all that stuff, but had to fill out themsame information when i checked in at the front desk. I guess Travelocity didn't forward my pre-check in to the Hotel, or something like that. Sounds like it was a communication error between the two parties and made checking in a little difficult, but simple enough. Otherwise... we'll stop there again on our next trip because i feel the price was right. Hats off to the staff, janitorial might look into getting out the ground in dirt. Looks nasty."

"Staff great clean rooms "

"Harvest checked us in and she was cheerful and helpful taking care of us and giving us suggestions for dinner. I wasn’t aware that our room was a handicapped room. Not an issue except for the shower. I would have rather had a normal shower or been asked if I was ok being given a handicap room. "