Pacific Park Hotels, El Paso

"Parking was easy. The room was large and spacious, but in need of some sprucing up; a little tired."

"Didn’t really liked the breakfast at all , not enough options to choose from. "

"yes everything was grate."

"Just to keep the swiming pool clean"

"Love the rooftop bar’s view."

"A lot of noise with some guests, the pool heater was not working properly"

"Staff at check in was rude. My boyfriend went to check in (this was his first time ever doing this). The lady was so rude to him and gave him attitude. They had him waiting for our room for over 30 minutes even though check in time is at 3 pm. The room had no toilet paper (luckily we brought our own), the bathroom door would not close unless we slammed the door shut, and the coffee maker spit out coffee from the sides, spitting hot coffee on my hand. The bed was nice and comfortable, but I’m very disappointed in our stay. We had two other previous stays where the hotel was amazing and staff was fast and helpful. Don’t think we will be staying here again."

"The room was clean and comfortable. Staff was kind. Very functional hotel, at walking distance from airport. They had a shuttle service which brought us to the rental car location which was less than 2 miles away, which we appreciated. Good for one overnight stay. The outdoor pool was NOT heated so it was impossible to swim in April despite the warm weather. The water park was closed, only open after Memorial Day. Breakfast was Ok (eggs, sausages, apple juice, including some apples and oranges) served in real platters and silverware. The hotel is very well maintained but we can tell it is dated, in the interior design, and common furniture. "

"Property as a whole could use a little TLC"