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"Angel the bellman, and the front desk manager, female , glasses awesome attitude, made my overall experience. She held my hand literally to my room. I had expectations and upon arrival there was co fusion, the bellman took it upon himsepf to take prder and accommodate my request along with front desks help. I got a baller patio (3408) down side my ac wasnt pushing to be as cold as i would have liked it. Their tech was out for the evening , they pffered me another room but i didnt want to give up my patio. Lol so i asked for a fan and they got me 2 instead until the next day. Very kimd staff. I would return and even ask for the same room becuase of the view and space it had to offer. "

"Mejorar la comida"

"There were a variety of pools and areas for all ages plus a gorgeous beach for walking. Room was small but nicely renovated with lots 8f water pressure fir the shower. Our only concern was having to line up for dinners because they don't have a reservation system. "

"Clean room but was very hot ac had hard time keeping up. Staff was excellent from front desk all the way to food. It wasn’t a beach view that was the only bad thing, but did provide transportation to the beach "

"Pool view"

"We had a great stay up until the last day when the issue happened in PV with the cartel. Our flight was cancelled and we had to stay 5 extra days which the hotel was able to do. However we were able to get an earlier flight and have not been able to get a refund from the hotel after we checked and they said we would. I would give them a much higher rating if not for this and not responding to my enquiries "

"Great location only three blocks from downtown Guadalajara"

"Staff is excellent and the room was kept very clean, the bed was extremely comfortable. It’s a nice hotel. "

"The rooms and property are always being cleaned daily "