Hotel Emily

Travelers relax by the lobby fireplace or indulge in spa treatments at Hotel Emily, where family dining options and attentive staff create a welcoming atmosphere

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Where to?

Dates

January 2026

23

February 2026

Hot stone massages, body scrubs, massages - Hotel Emily (Pachuca)

Breakfast, lunch, dinner served; Mexican cuisine - Hotel Emily (Pachuca)

Hotel Emily, in the city center, features a cozy lobby fireplace. Enjoy dry cleaning, spa treatments like body scrubs and hot stone massages. Restaurante Chips offers kids' meals, attentive staff, and free WiFi for all.

Wonderful

Popular amenities

Parking included
Free Wi-Fi
Restaurant
Breakfast available
Business services
Laundry room

Check prices for these days

Room options

All rooms

2 beds

1 bed

Showing 6 of 6 rooms

Standard Double Room

Exceptional

Highlights

Free cots/infant beds

Plasma TV

Premium bedding

Blackout curtains

Private bathroom

Hairdryer

Coffee/tea maker

Free bottled water

1 sq m
Sleeps 4
2 Double Beds
City view

Premium bedding, in-room safe, desk, iron/ironing board

Single Room Standard

Exceptional

Sleeps 2

Double Room Standard

18 sq m
Sleeps 4

Double Suite

Exceptional

25 sq m
Sleeps 4

Suite

Exceptional

Highlights

Free cots/infant beds

Plasma TV

Premium bedding

Separate bedroom

Private bathroom

Hairdryer

Coffee/tea maker

Free bottled water

1 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Single Beds

Standard Room, 1 Double Bed

Exceptional

Highlights

Plasma TV

Premium bedding

Blackout curtains

Private bathroom

Hairdryer

Coffee/tea maker

Free bottled water

Cable channels

1 sq m
Sleeps 2
1 Double Bed

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About the area

Located in Pachuca, Hotel Emily is in the city centre. International Soccer Hall of Fame and El Rehilete Museum are local attractions and those in the mood for shopping can visit Plaza Universidad Shopping Center and Galerias Pachuca Mall. Consider Salones Perla for a night out or Tuzoofari Zoo if you're travelling with kids. Visit our Pachuca travel guide

Plaza Independencia S/N, Col. Centro, Pachuca, HGO, 42000

What's nearby

Independence Square
1 min walk - 0.0 km
Monumental Clock of Pachuca
2 min walk - 0.2 km
Center of Art and Philosophy
8 min walk - 0.8 km
National Photography Museum
9 min walk - 0.8 km
Salones Perla
3 min drive - 3.4 km

Getting around

Benito Juarez International Airport (MEX)
97 min drive

Restaurants

Salon Regio
3 min walk
Restaurante Mina La Blanca
2 min walk
KFC
1 min walk
Churrería López
4 min walk
Restaurante Bar La Catrina
3 min walk

About this property

Hotel Emily

Family-friendly hotel in the city centre

Take advantage of dry cleaning/laundry services, a fireplace in reception and a 24-hour business centre at Hotel Emily. Treat yourself to spa services, such as a body scrub or a hot stone massage. The on-site Mexican cuisine family restaurant, Restaurante Chips, offers breakfast, lunch, dinner, light fare and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.

You'll also enjoy the following perks during your stay:

Free self-parking and valet parking
Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and supervised childcare (surcharge)
A front desk safe, a 24-hour front desk and free newspapers
Guest reviews speak highly of the helpful staff

Room features

All 69 rooms feature comforts such as premium bedding, as well as perks such as free WiFi and safes.

More amenities include:

Bathrooms with showers and free toiletries
32-inch plasma TVs with cable channels
Coffee/tea makers, daily housekeeping and desks

Similar properties

In-room safe, desk, iron/ironing board, free cots/infant beds

Parking included
Free Wi-Fi
Restaurant
Gym

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle (surcharge)
Free self parking on site
Free valet parking on site
RV/bus/lorry parking (surcharge) on site
Limited on-site valet and self parking

Food and drink

Weekend buffet breakfast available 7:30 AM to noon for a fee: MXN 180 for adults and MXN 110 for children
A restaurant

Restaurants on site

Restaurante Chips

Family friendly

Babysitting (surcharge)
Laundry facilities
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service

Business services

24-hour business centre
Computer station
Conference centre

Spa

Body scrubs
Hot stone massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Raised toilet seat
Wheelchair accessible (may have limitations)

More

1 building
Banquet hall
Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

32-inch plasma TV with cable channels

Food and drink

Coffee/tea maker
Free bottled water
Limited room service

More

Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests planning to arrive before normal check-in hours are subject to room availability.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for MXN 100.0 per night.

Payment types

Important information

Optional extras

Fee for buffet breakfast: from approximately MXN 180 for adults and from MXN 110 for children
Airport shuttle fee: MXN 2400 per vehicle
Rollaway bed fee: MXN 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

No pets and no service animals are allowed at this property

Property is also known as

Emily Pachuca

Hotel Emily

Hotel Emily Pachuca

Hotel Emily Hotel

Hotel Emily Pachuca

Hotel Emily Hotel Pachuca

Frequently asked questions

Is Hotel Emily pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Emily?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Emily?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Emily?

Checkout is at noon.

Does Hotel Emily provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 2400 per vehicle applies.

Where is Hotel Emily located?

Located in the heart of Pachuca, this family-friendly hotel is steps away from Independence Square, Monumental Clock of Pachuca and Mineria Museum and Historical Archive. Hidalgo Theater and National Photography Museum are also within 10 minutes.

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Hotel Emily Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities

10/10 Excellent

Christine

16 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I love this hotel.

My family and I have stayed multiple times and the service never disappoints. Great location, kind staff, and comfortable rooms, not much I can ask for.

Stayed 1 night in Sep 2025

10/10 Excellent

Juan

18 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Front desk amazing job amazing costumer services and very friendly staff

Stayed 5 nights in Sep 2025

10/10 Excellent

Arturo

8 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Well located, with easy access. Parking is underground and tricky to enter, valet option available. Clean and quiet rooms. I’ll defiantly will consider it on my next trip.

Stayed 1 night in Sep 2025

10/10 Excellent

anabel

17 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect location, clean and the staff very friendly!

Stayed 1 night in Feb 2025

10/10 Excellent

David Dante

7 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It could sound generic, but the place was really great. I really like that they have some kind of a private garden for the pets as part of the room

Stayed 1 night in Jun 2025

10/10 Excellent

Jim

29 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

The service in the restaurant was particularly good. The bed was very comfortable and the room was very clean.

Stayed 4 nights in May 2025

8/10 Good

Carmen

28 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's always nice to be at this hotel They have a good service and the location is very convenient.

Stayed 1 night in Sep 2023

10/10 Excellent

Gerardo

15 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelent location, walkable to shopping areas including the market and a variety of restaurants to please you palate. The personal is outstanding answering any questions and directing to possible places.

Stayed 5 nights in Jan 2025

10/10 Excellent

Cecilia

23 June 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

The location was amazing. We got a room with a wonderful view to the monumental clock. The staff was great and super helpful.

Stayed 1 night in Jun 2024

10/10 Excellent

Carmen

4 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities

It's a very nice hotel. The people on reception is very nice. The facilities are great and clean.

Stayed 3 nights in Sep 2023

10/10 Excellent

Kevin

18 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service!

Great location and service! Front desk is very helpful. Food is good too.

Stayed 1 night in Feb 2024

10/10 Excellent

Rosalba

22 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice, clean hotel/room. Worth the price 👌

Stayed 3 nights in Jan 2024

10/10 Excellent

Max

24 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I love this hotel. Very clean, cozy, comfortable in historical center of the town. People at the reception were very nice, professional and helpful. It was great experience overall.

Stayed 1 night in Apr 2024

10/10 Excellent

Huber

8 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The view

Beautiful view from my room looking at the clock square.

Stayed 1 night in Oct 2024

10/10 Excellent

Evan

4 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really enjoyed my stay at Hotel Emily and give it five stars. It is not super fancy, but I love the location. For my purposes, the room was fine. I absolutely loved their workout room which I frequented three times over four nights, because of the view. If you don’t speak Spanish, sometimes it is hard to communicate with staff since they don’t all speak English super well - but they are friendly and helpful. I recommend it.

Stayed 4 nights in Feb 2024

8/10 Good

Gary

18 July 2024

Liked: Amenities

The hotel part was excellent. The restaurant however was not. We stayed for 8 nights. The day we arrived we went to have breakfast and the waiter tried to overcharged us but before that we ordered pancakes and he brought 1 small packet of syrup which was not enough for 3 pancakes so we asked for some more and when the bill came we saw that we were charged for the extra syrup. So he overcharged us on the meal plus the charge on the syrup. Also this is the first and only one restaurant that wanted to charge us for an ice bucket when they do not have refrigerators in the room or a/c and the days were warm.

Stayed 3 nights in Jul 2024

6/10 Okay

Michael

21 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

If your visiting as a tourist its best to stay by the clock tower in the historic district. This is where Hotel Emily is. There is another hotel with same owner, same furnishings, same bedding across the plaza called Hotel Crios. I stayed at BOTH on this same trip.j I paid more for the Hotel Crios to get a nice room and it had 2 balconies both overlooking the plaza. It was really large too! I was able to check in a few hours early. At Emily I paid somewhat less, I dont have the figure but the room was half the size at best. NO BALCONY, and the view of run down buildings behind and a barking dog in the house behind. A fence covered with broken glass separates. I went from a plaza great view to a lousy rear view with barking dog. . I also had to wait until 300pm to check in time. At Crios I got in 2 hours early. Each had a coffee machine where you get the first one free and the bag at Crious had everything and the one at Emily was different brand and missing items inside. Emily has a restaurant and Crios does not but I didnt eat there. I prefer to get out on the town. The floors at Emily are half floors, so you still have to walk up or down a 1/2 floor and that kind of stuff subjects you to more noise from open spaces. Not good for the elderly or those with limitations.

Stayed 2 nights in Feb 2025