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HOTEL DEL VALLE INN

3.0 star property
HOTEL DEL VALLE INN combines authentic Mexican flavors with comfortable accommodations, offering both recreational spaces and practical amenities for every traveler

Choose dates to view prices

Travelers find genuine Mexican cuisine at Restaurante Del Valle Inn, where breakfast satisfies morning appetites. The property offers an arcade/game room, a coffee shop/cafe, free self parking, and luggage storage for hassle-free arrivals and departures.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$77
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Late check-in fee: MXN 200 for check-in between 6:00 AM and 10:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: MXN 100 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee: MXN 200 for check-in between 6:00 AM and 10:30 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number R-6017-03

Frequently asked questions

Is HOTEL DEL VALLE INN pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of MXN 100 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at HOTEL DEL VALLE INN?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at HOTEL DEL VALLE INN on 24 May 2026 start from AU$77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at HOTEL DEL VALLE INN?

Self-parking is free at this property.

What time is check-in at HOTEL DEL VALLE INN?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Late check-in is available from 6:00 AM to 10:30 AM for a fee of MXN 200.

What time is check-out at HOTEL DEL VALLE INN?

Checkout is at noon.

Where is HOTEL DEL VALLE INN located?

Situated in the suburbs, this hotel is within 1 mi (2 km) of City of Knowledge, Plaza Universidad Shopping Center and Hacienda Santa Cecilia. San Judas Tadeo Church and Plaza Q Mall are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

7.2

Cleanliness

6.8

Amenities

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 58 out of 184 reviews
Rating 8 - Good. 45 out of 184 reviews
Rating 6 - Okay. 36 out of 184 reviews
Rating 4 - Poor. 24 out of 184 reviews
Rating 2 - Terrible. 21 out of 184 reviews

Reviews

Verified

6/10 Okay

AARON

Liked: Staff & service
Is an ok facility for a short stay.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

JUAN JESUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Mar 2025
Verified

4/10 Poor

Brenda Esperanza

Disliked: Cleanliness, property conditions & facilities
Very noice not a good place to rest specially going with family
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Marta Solano

Disliked: Staff & service, amenities
The breakfast is terrible
Stayed 1 night in Feb 2025
Verified

8/10 Good

Bertha Estela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Luis Alberto

.
Stayed 1 night in Sep 2025
Verified

8/10 Good

JEFFREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is ok.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Edna Brito

Liked: Staff & service
The property has the size of a good hotel, however it looks a little bit old and needs some update. Some maintenance is required, old sink and toilet in the bathroom. Friendly personal attendance and dinning area has a good size. Considering the price-benefit, I would say is a good deal considering breakfast included.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Sergio

Liked: Staff & service, amenities, property conditions & facilities
Habitación limpia
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Fernando Javier

Disliked: Cleanliness, amenities, property conditions & facilities
Me hizo daño el desayuno ! Porciones muy pequeñas, la habitación tenia arañas y le pico una a mi bebé de 4 años, hay demasiado ruido, la licuadora de la cocina, los pasos en los pasillos, puertas azotando, cuartos oliendo a humedad. El personal NO TIENE LA MINIMA EXPERIENCIA EN hoteleria. Uñas muy sucias de las que sirven los alimentos. Muebles rotos y sucios. Toallas manchadas. El personal es amable, pero no muestra experiencia o conocimiento para trabajar en un hotel.
Stayed 8 nights in Apr 2026
Verified

8/10 Good

omar

Liked: Cleanliness
Un poco frio
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Iván

Disliked: Cleanliness, amenities, property conditions & facilities
La habitación descuidada llena de hongos de humedad, sábanas manchadas percudidas, agua fría, mal servicio. Tenía pagado 4 noches no hacen reembolso preferí solo quedarme una noche por qué ya era tarde y retirarme al siguiente día. Toda vía les di la opción de que me cambiaran de cuarto y negaron el servicio prefirieron perder un cliente. Fue la peor experiencia en hoteles en este viaje a Pachuca.
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

RAUL

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel viejo. Toda la habitación oliendo a humedad. El baño oliendo a drenaje. El aire acondicionado no funcionaba. Los.colchones muy duros. Las cortinas no abarcan toda la ventana por lo que en la mañana desde que sale el sol ilumina la habitación. Las sábanas sucias. Lo más rescatable fue la atención
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
el personal es sumamente amable.
Stayed 4 nights in Dec 2025
Verified

2/10 Terrible

Montserrat

Liked: Staff & service
Disliked: Amenities
Muy descuidado desde la entrada, sin luz, sin focos, olores a humedad, ropa de cama rota y machada, descuido en general. Personal amable.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Jorge Raul

Liked: Cleanliness, staff & service, amenities
todo muy bien, pero se ve viejito el hotel, hay que ir pensando en una remodelación
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Vicente

Disliked: Cleanliness, amenities
No había ninguna reservación, afortunadamente había habitaciones disponibles
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

perfecto

Liked: Cleanliness, amenities, property conditions & facilities
Es un hotel muy agradable. El personal muy atento y las habitaciones están limpias.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Rafael

Ff
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

RAUL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desayuno lo sirven muy tarde, a las 8am. Mala calidad alimentos y el café espantoso. Mucha lentitud para servir los alimentos.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Carlos

las habitaciones estaban bien y el personal fue amable, siempre hay oportunidad de mejorar
Stayed 4 nights in Oct 2025
Verified

8/10 Good

israel

Liked: Cleanliness, staff & service, amenities
Es un hotel sencillo, cumple con la relación costo beneficio
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Aleida

Liked: Cleanliness, staff & service, amenities
En general bien pero, el hotel necesita remodelación, las camas no muy cómodas, no calefacción, el desayuno muy sencillo, nada especial, sin embargo, la atención del personal muy buena. Gracias!
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Jorge Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación no contaba con agua embotellada, se la pedimos a reepción y nos dieron 2 de medio litro. No había toallas, la recamarista nos dio las que necesitabamos sin preguntar. El servicio de desayuno fue muuuuy tardado, pero cuando nos atendieron, lo hicieron con amabilidad.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

ROCIO ARIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En general buen servicio.

En general, muy buen servicio, solo tuve unos detalles: en limpieza el baño tiene un poco de moho y no hubo suficientes toallas de baño además de que las toallas de mano estan un poco asperas. Con respecto al desayuno tardaron muchísimo en entregar los alimentos.
Stayed 1 night in Sep 2025