Ozerskoe Holidays from AU$1,436

Overall it was good except the pillows were rather flat and we only had one bath towel for 3 people. Also, the rooms are noisy. The people directly above us got back to their room well after midnight and their walking was really loud. I’ve never been able to hear guests above me like that at any motel/hotel. All this said, I'd still stay there again.

I was there for education. Did enjoy the pool one day. It was nice.

Convenient location to get to West LA/West Hollywood locations without much traffic. Property is a bit dated feeling and in need of some updates, though room was spacious and well equipped with comfortable bed. More lighting throughout the room would be a plus.

Rooms are very clean. Staff are friendly. Could use more shaded areas around the pool during the hot season.

I called hours after 3pm to let staff know that I will be checking in late because I was attending a viewing. If I can remember correctly, I believe the name of the staff member is Christine. She ensured me that it was ok to check late and that she would make a note of it. When I arrived, the gentleman at the counter acknowledged and assisted me as soon as he was able to. He offered the Welcome Cookies and was able to give me a room on the second floor as I requested something close to the first floor. To my surprise, I was given a room that was directly steps away from the elevators. Definitely, convenient for my elderly parents. I also went down to request for additional towels in the morning and a different gentleman at the counter kindly went to get me towels. Overall, the staff that I've encountered during this stay were amazing and kind!!! Aside for the fact that its the closest hotel to family, the staff is the reason why I have made another reservation. So, thank you so much for kind hospitality. My parents and I appreciate you.