Oyster Bay Cove Holidays from AU$4,077

Overall, it wasn't a bad experience and the location close to everything made it worth it. The room was clean and the staff was very nice. However, the room didn't give us the best first impression considering the cost. The wall paint was scratched, and some of the furniture was in bad shape. The bathroom was nice but the open shower was weird and inconvenient. We didn't mind much about any of this anyway. The one bad thing we really didn't like is that after a few days, we started having issues with the A/C. It had a sign that said the unit is controlled by the thermostat on the wall but there was no thermostat. The room was getting too warm; the unit seemed to be in a heating mode with no way to change it or turn it off. There was no answer when we called the front desk, so we went down and explained the issue. They offered us a different room and we agreed, but after checking the computer there were no rooms available, so they told us to open a window until they could send the repairman in the morning. Only 1 of the windows barely opened, they were stuck. We went down again in the morning since the repairman didnt show, and they explained that the units are not controlled individually, it's a central A/C system, and since people complained it was too cold they had turned on the heat. This seems unfair to me, we didn't want a warm room. They then asked the repairman to turn on the A/C in our room, he agreed and left. It was still warm afterwards, so we just gave up trying.

clean and size of the room.

My room was very noisy during the night. First, the city noises, such as garbage trucks working at 2am in the morning, that could be avoided eith better window isolation, then inside the room there was some noise of water dripping inside the walls and the noise of the centeal ACV system running. Additionally, the room was very hot and no way to control the temperature.

Easy parking across the hotel, walkable,

Arrival wasn’t the warmest. As we pulled up to the valet area with our car, there was no valet ?! There wasn’t anyone to offered help with our bags on our check in date. Didn’t sleep well due to the ac unit in our room. They had an old school ac unit out the window that was very noisy. Shower was fantastic, good pressure good heat. Check out was better, they were nice enough to hold our bags for 2 hours, and they helped with the bags, and gave us water for our departure. If they fix the ac unit or replace it, and service at arrival I would consider rebooking. First impressions go a long way.