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Reviews of Hotel Tetora Otsu Kyoto

3 out of 5
Hotel Tetora Otsu Kyoto
1-1-1, Osaka, Otsu, Shiga-ken

Reviews

7.6

Good

Rating 10 - Excellent. 34 out of 116 reviews" "
Rating 8 - Good. 38 out of 116 reviews" "
Rating 6 - Okay. 30 out of 116 reviews" "
Rating 4 - Poor. 11 out of 116 reviews" "
Rating 2 - Terrible. 3 out of 116 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Keiko

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2021

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, clean great staff
The room was the usual size for business hotels. The bed was maybe a double but definitely not a single. I slept soundly and I was very comfortable. I have food allergies and the staff made a special plate for me from the buffet to make sure I found what I could eat. The buffet looked really good, many choices for those who can eat it all.
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Liked: Staff & service
The room was ok, nothing great but nothing bad. Staff was nice but not very outgoing. No parking on site.
Stayed 3 nights in Dec 2020

8/10 Good

Rikka Mae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very accomodating. But I think having their own parking area is much better :)
Stayed 1 night in Aug 2020

8/10 Good

Steve, Cornwall UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient base for sightseeing
Excellent room, kept spotless by cleaning staff. Remember reading reviewer's comment re Carpenters musak - still there. As you only hear it whilst using the restaurant, might not get to hear all the tracks! Direct access to Otsu JR station - 2 stops to Kyoto. Restaurant reasonably priced, good food well presented. Staff excellent, but don't expect any English, they have none, but we got by.

6/10 Okay

Ruka Y, Ras Tanura

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
So So, but Clean
Nothing special. Just Clean. Hotel staff did not look interested in helping customers. Good location but no great view.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious for a business hotel
I booked a semi-double room as it was all that was left. I was expecting a tiny room with no space to walk around the bed but was pleasantly surprised that the room was surprisingly large. The bed was ok for a semi-double as well. Bonus is that it is connected to the station so we didn't get we despite the typhoon.

2/10 Terrible

Kariya, Shin Osaka, Japan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is too small, and it located 4th floor .
Very small, dark like basement, Hotel located 10miniute from station.

8/10 Good

John K., Berkeley, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to Kyoto
The Hotel Tetora Otsu Kyoto is a useful alternative for travelers who have problems finding lodging in Kyoto and/or want to stay close to the main rail lines (useful for those day trips to Nara, heading back out on the Shinkansen, etc). It is located right next to the Otsu station, a 9 minute train journey to/from Kyoto station on the Biwako Line. Trains run pretty frequently (5-15 minutes) during the day, but this drops off sharply in the late evening after 9pm so be sure you check the timetable/Hyperdia if you're out late. JR Rail Pass holders should note that the most convenient Otsu station exit (south) to get to the hotel is unmanned, so you must use the north exit and loop around the building. There is an underground passage immediately to the west of the station that will take you to the south side. The hotel will be the tall building in front when you emerge from the underground passage. Hotel is otherwise OK. Sensitive sleepers should note that train announcements from the station are faintly audible, in particular the chime preceding announcements.

6/10 Okay

W/G, Vancouver, Canada

Close to Kyoto
Located above the Subway Exit. We were visiting during the Cherry Blossom Season, so we were unable to book a reservation at a hotel in Kyoto. Otsu is a short 2 Train stops away from Kyoto Station, and the trains leave frequently, until around midnight. The room was fine, but not exceptional. Since the Train tracks are located to the North of the building, you can hear the train sounds. The trains stop between 12-4:00AM, but promptly start up again. If you are staying here, it is best to be located on the South-facing side, to hopefully cut down on this sound. The restaurant food on the Main level is pretty good; we tried the Breakfast Buffet, Lunch and Dinner. The only oddity was the continual use of the music loop from the Carpenter's Best Hits recordings. This is the only music that they play throughout the day, and the music has stuck in my memory for 2 Weeks. Any other recordings, or no music would be preferred. The staff is nice, but speaks very little English. There is no Wi-fi available which leaves the small,old computer that is in proximity to reception. This keyboard is the most frustrating that we have ever encountered, because it often switches between english and Japanese, and so a quick message turns into an exercise in self-control. Otherwise, it was a good visit.

10/10 Excellent

Roy S., Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Value 2 stops from Kyoto Station
Near new facility, very clean, well maintained. The room was small, but clean. Bathroom functioned well. Breakfast was excellent japanese buffet in number of choices, presentation and quality and was not expensive. Main course changed daily. Excellent access, and elevator opens directly to the south entrance plaza for the JR Otsu station.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Very close to the subways.
The hotel staff was very friendly and although they didn't speak much English, they really tried to understand us and we were able to communicate enough. To get to the JR trains you need to walk through a short tunnel around the hotel which is not that inconvenient. It's about a short 2-3 block walk. There is a 7 eleven right outside the train station. The hotel room is a good size and you get a refrigerator in the room. Great location because it's close to the stations.

8/10 Good

Zorica, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in nice area
I've stayed in the Tetora Otsu for 5 nights in April and had really pleasant experience. Hotel is clean, right at the train station but quiet and comfortable. It takes only 10 minutes to reach Kyoto by the train that is covered by rail pass. Staff is friendly and despite their lack of English knowledge they've been trying hard to help and meet all our needs. They've kept apologizing for not understanding the English which was so nice of them considering that we should feel bad about not speaking their language.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel which was very reasonably priced.
The hotel staff were very friendly, even with limited English. The only thing to be improved that I could think of would be to provide free wifi in the room, rather than through a LAN Ethernet port.

8/10 Good

Jessica, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel just outside of Kyoto
This hotel was pretty convenient. It is literally above the Otsu Station. It was easy to get from there to Kyoto Station (maybe 5-10mins). The staff is kind and friendly. The hotel is clean and relatively spacious compared to our similarly priced hotel near Tokyo. Our one complaint is that there is no wifi. They do have one computer that hotel guests may use, but if someone else is using it, then you may be out of luck. We went to a local cafe to use their wifi when we saw that the one computer was in use. The same person was still on the hotel computer when we got back several hours later.

6/10 Okay

Shiro, London, UK

Liked: Cleanliness, property conditions & facilities
Perfectly satisfactory business hotel
No problems at all, perk free functional business hotel. Right next to Otsu station which is only 10 mins from Kyoto. Nothing to complain about but certainly not standout in any way shape or form.

10/10 Excellent

Acacia, United States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a very nice hotel. It was located right above the subway so it was easy to get to. The down side to that was that we were hearing the trains and the announcements for them all day and all night. But the customer service was great. It was located near a grocery store and a 7-11 so I could use my American ATM card to withdraw cash. Very conveniently located only 2 stops from the Kyoto station. I would definately stay here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

JS, Korea

Liked: Cleanliness, property conditions & facilities, room comfort
Clean & Comfy...but not "plugged in".
The Good: We found the hotel staff to be very kind (although not too helpful -- there were no English speakers and we do not speak Japanese). Our room was clean and cozy, and the hotel was quiet. It was very convenient to be literally ABOVE the train station -- but we found that the JR line closed too early for our New Years' festivities (we had to wait 45 minutes on a very cold train platform at 2:30am on New Years). The Bad: We were not aware that the hotel did not have WIFI...or any means of acquiring internet for our devices (they did offer an ethernet cord...not helpful for using tablet or smartphones).

8/10 Good

Al, New York City

Liked: Cleanliness, staff & service
Disliked: Room comfort
Very convenient, clean room
Hotel Tetora offers a very good deal: great location by the JR Otsu station, clean, large rooms, and friendly helpful staff. Just a few things disrupted my stay there: 1) No WIFI--this is not acceptable; 2) the vending machine room was dirty. Also, if you are a foreigner using a JR Rail Pass, you will not be able to use the easy entrance to the train station, you will have to go all the way around to show the JR staff member your pass in order to get in/out.

10/10 Excellent

Ram, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Despite their language limitation, the staff manning the front counter went out of their way to help us find information about places we intended to visit by providing us with maps and train details.

6/10 Okay

Hiroshi

Liked: Cleanliness
Disliked: Property conditions & facilities
JR駅裏ですが、寂しいし、設備もあまり良くない。部屋の清掃は行き届いています。朝食のメニューはお値段的にはいいです。
Stayed 1 night in Dec 2023
Response from ホテルテトラ大津　スタッフ一同 on 11 Jan 2024
先日は、数あるホテルの中からホテルテトラ大津にご来館ありがとうございます。　また、お忙しいところご投稿ありがとうございます。大津駅北口側に参りますと徒歩１５分くらいで琵琶湖岸に到着し楽しくお散歩なさっておられ、居酒屋さんや飲食店もございますが、当館南口は、１号線とＪＲ線路上の間にございますため周辺は静かになります。　お早目のチェックインの方には、ウェルカムフルーツや季節ごとのお飲み物のサービス、夜９時にはお茶漬けの、コーヒーのサービスもございます。（いずれも無くなり次第終了いたします）　次回お越しの際にはご利用くださいますように何卒よろしくお願い申し上げます。　お客様のお越しを心よりお待ち申し上げております。

2/10 Terrible

Osamu

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from ホテルテトラ大津　スタッフ一同 on 11 Jan 2024
この度は、ホテルテトラ大津にご来館ありがとうございます。ご来館いただきました際に、ご不便などお掛けしました場合には、なんなりとフロントスタッフにお申出、ご相談くださいますように何卒よろしくお願い申し上げます。　寒暖差にお気をつけてご自愛くださいますように。またのお越しをお待ち申し上げております。

10/10 Excellent

Takahiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from ホテルテトラ大津　スタッフ一同 on 11 Jan 2024
この度は、ホテルテトラ大津にご来館ありがとうございます。また、お忙しいところ貴重なご投稿ありがとうございます。　寒さも厳しくなってきましたので、ご自愛くださいますように。　またのお越しを心よりお待ち申し上げております。いつもありがとうございます。

8/10 Good

しずか

Business traveller
Liked: Cleanliness, staff & service
初めての利用でしたが、JRにすぐに乗れる連絡通路があり、大変便利でした
Stayed 1 night in Nov 2023
Response from ホテルテトラ大津　スタッフ一同 on 11 Jan 2024
この度は、数あるホテルの中からホテルテトラ大津にご来館ありがとうございます。　JR大津駅南口左側のエレベーターを乗りますとお２階に当ホテルフロントとレストランがございまして、レストランでは、ランチやディナーがリーズナブルだとご好評をいただいております。　お近くにご来訪の際は、お立ち寄りくださいますよう何卒よろしくお願い申し上げます。　寒さが厳しくなってまいりましたのでご自愛くださいませ。　お客様のご宿泊を心よりお待ち申し上げております。

10/10 Excellent

YOSHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コスパも良く、便利でした。
Stayed 2 nights in Nov 2023
Response from ホテルテトラ大津　スタッフ一同 on 11 Jan 2024
先日は、数あるホテルの中からホテルテトラ大津にご来館ありがとうございます。　また、お忙しいところ貴重なご投稿ありがとうございます。　寒さが厳しくなりましたのでお風邪などひかれませんようにご自愛くださいますように。　お客様のまたのお越しを心よりお待ち申し上げております。

8/10 Good

Hiroshi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
WiFiがなく、LAN接続。ビジネスマンには不向き。
Stayed 1 night in Nov 2023
Response from ホテルテトラ大津　スタッフ一同 on 11 Jan 2024
この度はホテルテトラ大津にご来館ありがとうございます。Wifi接続方法は客室内掲示物に記載しておりますが、お気づき頂けなくて残念でございます。　これに懲りずにまたのご利用を心よりお待ち申し上げております。

10/10 Excellent

TOSHIO

Stayed 1 night in Nov 2023
Response from ホテルテトラ大津　スタッフ一同 on 11 Jan 2024
この度はホテルテトラ大津にご来館ありがとうございます。また、お忙しいところ貴重なご投稿ありがとうございます。　高評価を頂きますとスタッフのモチベーションも上がり嬉しく有難く存じます。　これまで以上に、お客様のお役に立てますように精進して参りますので何卒よろしくお願い申し上げます。大寒も近づき寒さも増してきましたのでどうぞご自愛くださいますように。　お客様のまたのお越しを心よりお待ち申し上げております。

8/10 Good

ゆり

Liked: Cleanliness, staff & service
急な予約にもすぐご対応してくださいました。家族連れや年配の方が多い分、静かで落ち着いて過ごすことができました。
Stayed 1 night in Nov 2023
Response from ホテルテトラ大津　スタッフ一同 on 11 Jan 2024
先日も数あるホテルの中から、ホテルテトラ大津にご来館ありがとうございます。　また、お忙しいところご投稿ありがとうございます。落ち着いてお客様がお過ごし頂けて本当に良かったです。おひとり様でもご家族連れでも、ご友人との女子会などに、またのご利用を心よりお待ち申し上げております。寒さが増してきましたのでご自愛くださいますように。いつもありがとうございます。

6/10 Okay

Mamoru

Business traveller
Liked: Staff & service
仕事で利用しました。特に不便は感じませんでした。
Stayed 2 nights in Oct 2023
Response from ホテルテトラ大津　スタッフ一同 on 11 Jan 2024
先日は数あるホテルの中から、ホテルテトラ大津にご来館ありがとうございます。また、お忙しいところご投稿ありがとうございます。　今以上に便利でお役に立てますよう精進して参りますので今後とも何卒よろしくお願い申し上げます。　大寒も近づき寒さも増してきましたのでどうぞご自愛くださいませ。いつもありがとうございます。またのお越しを心よりお待ち申し上げております。

2/10 Terrible

Masako

Stayed 1 night in Sep 2023
Response from ホテルテトラ大津　スタッフ一同 on 11 Jan 2024
この度は、ホテルテトラ大津にご来館ありがとうございます。　ご宿泊時になにかご不満等ございましたらなんなりとフロントまでお申し付け、ご相談くださいますよう何卒よろしくお願い申し上げます。　またのお越しを心よりお待ち申し上げております。

10/10 Excellent

shi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
従業員さんが親切でした。
Stayed 2 nights in Sep 2023
Response from ホテルテトラ大津　スタッフ一同 on 11 Jan 2024
この度は、ホテルテトラ大津にご来館ありがとうございます。また、お忙しいところ貴重なご投稿ありがとうございます。　大寒も近づき寒さも増してきましたのでどうぞご自愛くださいますように。　お客様のまたのお越しを心よりお待ち申し上げております。いつもありがとうございます。

4/10 Poor

MUKAI

Disliked: Cleanliness, staff & service, amenities
不親切。
Stayed 3 nights in Aug 2023
Response from ホテルテトラ大津　スタッフ一同 on 11 Jan 2024
この度は、数あるホテルの中からホテルテトラ大津にご来館ありがとうございます。　今回は不快な思いをさせてしまい申し訳ございませんでした。

6/10 Okay

ふみひこ

Business traveller
特にない
Stayed 1 night in May 2023
Response from ふみひこ様 on 25 June 2023
先日は数あるホテルの中から、ホテルテトラ大津にご宿泊頂きありがとうございます。また、お忙しい中、口コミご投稿ありがとうございます。次回ご宿泊の際には、良かったところを記載頂けますようスタッフ一同、精進して参りますので、是非またのご利用を心よりお待ち申し上げます。　　　　　　　ホテルテトラ大津　　フロント　中村

4/10 Poor

Manabu

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
駅へのアクセスは抜群ですが、国道沿いにもかかわらず駐車場はありません。
Response from ホテルテトラ大津　スタッフ一同 on 11 Jan 2024
この度は数あるホテルの中から、ホテルテトラ大津にご来館ありがとうございます。　当館に直接の駐車場がございませんのでご不便をおかけし、徒歩５分くらいの近隣の１号線沿いにございますコインパーキングをご案内しております。　これに懲りずに、お客様のまたのお越しを心よりお待ち申し上げております。

6/10 Okay

Osamu

Business traveller
Liked: Cleanliness
Stayed 1 night in Mar 2023
Response from ホテルテトラ大津　スタッフ一同 on 11 Jan 2024
この度は数あるホテルの中から、ホテルテトラ大津にご来館ありがとうございます。　また、お忙しいところご投稿ありがとうございます。大寒が近づき、寒さが増してきましたのでどうぞご自愛くださいますように。　お近くにお越しの際は、またのご利用を心よりお待ち申し上げております。いつもありがとうございます。

6/10 Okay

tsuchiya

Stayed 1 night in Oct 2022

4/10 Poor

Masaya

Disliked: Staff & service, property conditions & facilities
冷蔵庫は電源を入れても冷えなかった。
Stayed 1 night in Oct 2022

6/10 Okay

Takashi

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
駐車場がありませんでした。
Stayed 2 nights in Sep 2022

10/10 Excellent

ふみこ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅に直結しているという立地が大変便利で助かりました。ホテルの朝食がとても美味しかったです。 機会があれば、またこのホテルを利用したいです。おせわになりありがとうございました。
Stayed 1 night in Sep 2022

10/10 Excellent

HIDEAKI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Y uki

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

8/10 Good

kouji

Stayed 1 night in Jun 2022

8/10 Good

Yukie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
こじんまりしていて､出張には良かったです。 駅近で便利でした。
Stayed 2 nights in May 2022

10/10 Excellent

えみ

Business traveller, Travelled with partner
Liked: Staff & service, amenities
丁寧な対応で駅前で便利ですしまた行きます。
Stayed 1 night in Apr 2022

8/10 Good

makoto

Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2022

8/10 Good

マサヨシ

Liked: Cleanliness, staff & service, amenities
受付のお姉さんの対応が親切でとても気持ちよかったです
Stayed 1 night in Feb 2022