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"Rooms are nice and clean - staff is very friendly and helpful."

"Let's start with the positives. The reception desk and café staff, were incredibly helpful and kind. The room was clean. The dining space was updated and clean and the staff did their best. The grounds were well kept. The negative were the other staff. No one spoke English and did not attempt to communicate in any other language, verbal or non-verbal. Listing a property on Expedia should include mention that English is not widely spoken when appropriate. Except for the cave steam bath, there...

"The hotel is beautiful. Zuzka was wonderful. She was patient, very efficient, kind and her English is excellent, which we really appreciated. Thank you again Zuzka! Hope to see you again! Jessica and the USA band Vio-lence. "

"Excellent stay!"

"Beautiful views, plenty parking, breakfast was satisfactory. We would stay again."

"Cute hotel. Great location. Small but very workable rooms (shower a little awkward)."

"What a wonderful stay the staff was amazing . Clean air conditioned room. Would recommend and stay again."

"Very nice place "

"Nice little hotel, great breakfast, cozy atmosphere, clean, bed a little hard for me but the other 5 family members did not share this concer. Good location. Would definitely come back."

"Friendly English speaking staff, quick check in."

"Amazing stay!"

"This place is perfect, I would recommend it very highly. It is very clean, the bed was really comfortable and the host was very helpful! "

"This is a very posh, small (24 room) 5* hotel, located right in the center of the small town of Banska Stiavnica. We were the only guests that night, because the hotel had blocked reservations to get organized for the summer season (and forgot to block Expedia). The hotel owner was working the desk, and was extremely friendly and helpful. There is convenient and secure parking under the hotel. There are a few tourist attractions in town (most interesting - the mine tour) and there are other...