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I was a bit surprised that there was no desk or person to ask for help. There was a shower but no towels except hand towels in our room. Also, check in was until midnight but no showering after 2300? Seems odd. Most people would like a shower after they travel.
Verified traveller
Stayed 1 night in Oct 2019
8/10 Good
Verified traveller
23 Aug 2019
So-so
MRT or train is far from hostel so we took the bus. Problem is the bus stop changes. So we had to walk 2km to train station to go around kyoto. Option is to take uber if u have big luggage. Sometimes the shower area smells and isnt kept clean. Slow internet too... consolation is they have friendly staff who will recommend places to go. Pls read details about paying additonal tax charges when you book this!
Verified traveller
Stayed 1 night in Aug 2019
Response from Alice on 23 Aug 2019
Thank you for your comments, our house is about 5 minutes away from the station; and the station is about 25 minutes from airport.
8/10 Good
Verified traveller
Travelled with family
9 July 2019
Liked: Cleanliness, amenities
Disliked: Staff & service
The property was clean but I can't say much about staff and services as nobody was there for the check in/out.
Verified traveller
Stayed 1 night in Jun 2019
Response from Alice on 12 July 2019
Dear guest, thank you for your comments!
We are self-check in/check out house!
So you can according to sent the room information to check in/out.
Hope you have a nice day!
6/10 Okay
Glenda
3 June 2019
Glenda
Stayed 2 nights in May 2019
Response from Alice on 10 June 2019
Thank you for your rating. If you have any suggestions, please let us know. We will try our best to improve our guests'living experience.
There's no front desk or reception. Self check in. Share accomodation with a chinese family who do not speak english or japenese. Accomodation is fine and ok for price.
Verified traveller
Stayed 1 night in May 2019
Response from Alice on 23 May 2019
Thank you for your comments.
We are self-service check in house, hope you have a nice stay in our house!
申し訳ありませんが、私たちの住所はプラットフォームの上で正しいのは間違っていません。あなた自身の問題について、住所を間違えてホテルを見つけられないので、私たちは理解と同情を表します。だから、私どものホテルの損失はあなたが引き受けていません。2日間の宿泊料金を返します。別のチェックインしたホテルの宿泊料金の差を補償するように依頼する、それは妥当だと思いますか?この場合、私たちのホテルの損失を負担しますか?
この要求は非常に不合理です。
Sorry, our address is correct on the platform. We understand and sympathize with your problem that you cannot find the hotel because you have navigated to the wrong address. Therefore, we have not asked you to bear the loss of our hotel and will return the 2-day room fee to you in full. But you also asked us to compensate for the difference in the room charge for your additional stay in the hotel. Is that reasonable? Do you bear the loss of our hotel?
8/10 Good
TAKAE
1 Mar 2019
Liked: Staff & service
TAKAE
Stayed 1 night in Feb 2019
Response from Alice on 1 Mar 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!