Reception

Reviews of Toyoko Inn Osaka Namba Nippombashi

3 out of 5
Toyoko Inn Osaka Namba Nippombashi
4-11-4, Nippombashi, Naniwa-ku, Osaka, Osaka

Reviews

8.2

Very good

Rating 10 - Excellent. 120 out of 326 reviews" "
Rating 8 - Good. 140 out of 326 reviews" "
Rating 6 - Okay. 50 out of 326 reviews" "
Rating 4 - Poor. 10 out of 326 reviews" "
Rating 2 - Terrible. 6 out of 326 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Mary Ann

Travelled with partner
Disliked: Property conditions & facilities
Gratetful that they moved us from an smoking room to a non smoking room. There was fleas in the rooms that we stayed, both my husband and i have flea bites.
Stayed 3 nights in Apr 2024
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 20 Apr 2024
Thank you very much for having stayed at our hotel this time.Also, thank you again for having posted a review despite being busy.We will strengthen our checking system and we will strive to make improvements as soon as possible.Thank you very much for posting valuable opinion this time.

8/10 Good

Alonzo

Liked: Cleanliness, property conditions & facilities
One od the receptionists was very friendly, while the other had something against foreigners. Overall ok stay. Beds were a bit stiff, but the shower was nice
Stayed 1 night in Mar 2024
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 10 Mar 2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.

8/10 Good

moliya

Travelled with family and small children
Stayed 1 night in Jan 2024
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 12 Jan 2024
この度は当ホテルにご宿泊頂き誠にありがとうございます。また、多くのホテルの中から当ホテルをお選び頂き重ねて御礼申し上げます。またのご来館を心よりお待ち申し上げます。

8/10 Good

Li Ping

Stayed 4 nights in Dec 2023
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 21 Dec 2023
この度は当ホテルをご利用いただき誠にありがとうございます。また機会がありましたらご検討していただけると幸いです。

6/10 Okay

Rossana S

Stayed 4 nights in Oct 2023
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 17 Dec 2023
この度は当ホテルにご宿泊賜りまして誠に有難う御座いました。又、お忙しい中時間を割いてご投稿頂きました事、重ねて御礼申し上げます。また機会がありましたらご検討していただけると幸いです。

10/10 Excellent

Pete, Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 21 Dec 2023
先日はご宿泊頂き誠にありがとうございました。次回のお帰りをお待ちするとともに、貴重なご意見をいただきましたことに御礼申し上げます。

10/10 Excellent

KuoHua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple breakfast But nice, you may also ask for more amenities for your own comfort. A bit far from metro station like 5-10 mins walk.
Stayed 2 nights in Dec 2023
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 21 Dec 2023
Thank you very much for staying at our hotel.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 21 Dec 2023
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。また機会がありましたらご検討していただけると幸いです。

10/10 Excellent

ka ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 21 Dec 2023
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。また機会がありましたらご検討していただけると幸いです。

2/10 Terrible

Andrew James

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The only things my we were not happy with, was the beds and pillows they were rock hard had sore hips and head after sleep
Stayed 12 nights in Oct 2023

10/10 Excellent

Muludyang

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The curry rice is delicious !!!
Stayed 5 nights in Apr 2019

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
I've had room 320 the noisiest room on the planet. It feels like sleeping in the steet im the same time in a subway station. Cars, trains, good we were far enough rom the airport! Location is fantastic. Breakfast just forget about iit.
Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
The 16:00 check-in time is very strict. Your room may be cleaned, ready, and waiting for you at 15:00, but not allowed check-in until 16:00 (unless you're a points member, then you can check in whenever you want. Honestly that seems to be a very cheap trick). Even 10 minutes to 16:00, was made to wait in the lobby until exactly 16:00. That one little fact irked me exceedingly. May not for other people, but considering I paid for the room I would like to be able to go in it in the late afternoon after a long travel day. Check in times are meant as an approximation, not an absolute.
Stayed 2 nights in Feb 2019

8/10 Good

Len

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Comfortable hotel.
Comfortable hotel, Japanese breakfast. The late check-in (4 PM) and early check-out (10 AM) was hard to take, but overall, friendly staff. Good location, maybe 10 minutes walk to Dotonbori. Good transportation links-close to a couple of subway stops. No complaints!
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Small Rooms, Inconsiderate Staffs
Small Rooms, Inconsiderate Staffs when changing rooms to non-smoking.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel, good service, clean and worth the money.
Stayed 2 nights in Oct 2018

10/10 Excellent

greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Near to namba station. Very convenient and a lit of eateries around the hotel.
Stayed 2 nights in May 2018

8/10 Good

Neil ngoke sung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

6/10 Okay

KAREN

Stayed 1 night in May 2024
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 4 May 2024
この度は数あるホテルの中からいただきまして、誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。またのご利用をホテル従業員一同、お待ちいたしております。

10/10 Excellent

Lily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
難波行路心齋橋和天王寺方便!酒店近動漫店多可以買東西方便!
Stayed 2 nights in Apr 2024
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 22 Apr 2024
非常感謝你前幾天和我們在一起。我們將在未來繼續推廣更好的服務。我們真誠期待您的下次訪問。

4/10 Poor

Momoka

Stayed 1 night in Apr 2024
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 20 Apr 2024
この度は当ホテルをご利用いただき誠にありがとうございます。また、その際のご感想をお寄せいただき重ねてお礼申しあげます。いただいたご意見について真摯に受け止め、今後の改善の際の材料とさせていただきます。

10/10 Excellent

Wilbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place with best price
Stayed 6 nights in Mar 2024
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 12 Apr 2024
Thank you very much for staying at our hotel the other day.We look forward to seeing you soon on your next visit.

8/10 Good

Kwan Wa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is quite delicious.
Stayed 7 nights in Mar 2024
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 12 Apr 2024
This time, thank you for staying at our hotel from some hotels.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

6/10 Okay

Sanae

窓ガラスからの騒音と隙間風が気になりました
Stayed 1 night in Mar 2024
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 12 Apr 2024
先日はご宿泊頂き誠にありがとうございました。ご期待にそえない点が多数ありました事を心からお詫び申し上げます。

8/10 Good

Ioseph

Tutto ok
Stayed 3 nights in Mar 2024
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 12 Apr 2024
GRAZIE MILLE. LA ASPETTIAMO.

8/10 Good

TAKANORI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 13 Apr 2024
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。

8/10 Good

Miyuki

Liked: Cleanliness, staff & service
繁華街にあるのであちこち行くにはとても便利です。 朝食はほぼパンだけでしたが無料なのでそれでもいいです。 トイレットペーパーホルダーが壊れて傾いていたり、洗面台の排水付近がひび割れていたのは古いので致し方ないのかな…と。 スタッフの対応はとても親切でした。 また機会があれば利用したいです。
Stayed 1 night in Mar 2024
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 12 Apr 2024
この度は当ホテルにご宿泊賜りまして誠に有難う御座いました。又、お忙しい中時間を割いてご投稿頂きました事、重ねて御礼申し上げます。次回ご来館いただけた際には更なるおもてなしをご提供できますよう精進して参ります。またお目にかかれます日を楽しみにしております。

8/10 Good

CHEN

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
員工很熱心,餐飲部的阿姨們很熱情也有禮貌
Stayed 3 nights in Mar 2024
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 13 Apr 2024
非常感謝你前幾天和我們在一起。

8/10 Good

Lizbeth

Travelled with family
Liked: Staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 13 Apr 2024
Thank you very much for staying at our hotel the other day.

8/10 Good

Futoshi

快適に過ごせた。
Stayed 1 night in Mar 2024
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 13 Apr 2024
この度は当ホテルにご宿泊頂き誠にありがとうございます。また、多くのホテルの中から当ホテルをお選び頂き重ねて御礼申し上げます。これからもお客様のご評価を励みに、より一層ご満足いただるようにサービスの向上に努めて参る所存です。是非またのお越しをスタッフ一同心よりお待ち申し上げます。

8/10 Good

Pui Chuen

Liked: Cleanliness, amenities
酒店包埋早餐又夠乾淨, 平靚正 不過隔音比較差
Stayed 3 nights in Mar 2024

2/10 Terrible

GWAN SU

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
좁아터짐 시설이구림
Stayed 2 nights in Mar 2024
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 10 Mar 2024
이번에는 우리의 호텔에 숙박 주셔서 대단히 감사합니다.또한 많은 호텔 중에서 우리 호텔을 선택하셔야 거듭 감사드립니다.

8/10 Good

naoko

Liked: Cleanliness, staff & service, property conditions & facilities
駐車場ありの所を探していて決めたのですが なんば方面と通天閣方面の中間辺りにあって まあまあ、良かったです ありがとうございました
Stayed 1 night in Mar 2024
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 5 Mar 2024
この度は当ホテルにご宿泊賜りまして誠に有難う御座いました。又、お忙しい中時間を割いてご投稿頂きました事、重ねて御礼申し上げます。今後も館内全スタッフ一丸となりまして、皆様にお寛ぎの場とご満足をご提供出来ますように取組んでまいります。

6/10 Okay

Ayumi

Travelled with family
Disliked: Property conditions & facilities
換気がよくない 隣が餃子の王将だからだと思いますが、5階のロビー全体がとにかく王将臭が... 臭いわけではないのですが、気になるレベルです
Stayed 1 night in Mar 2024
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 4 Mar 2024
この度は数あるホテルの中からいただきまして、誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。またのご利用をホテル従業員一同、お待ちいたしております。

10/10 Excellent

Kuniyuki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が無料で美味しかったです! ありがとうございます
Stayed 1 night in Mar 2024
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 4 Mar 2024
日頃より当ホテルへのご愛顧を賜り誠にありがとうございます。身に余るお言葉を頂戴し大変恐縮です。おもてなしの心を大切にしお客さまのご期待に添えるサービスを提供していく所存です。今後も多くのお客様に選ばれるホテルを目指し精進して参ります。お客様のまたのご来館を心よりお待ち申し上げます。

10/10 Excellent

eunju

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
싱글룸 침대 사이즈가 넉넉해서 편하게 잘 쉬었습니다. 조식도 다른 일본 음식에 비해 안 짜고 맛있었습니다.
Stayed 2 nights in Feb 2024

8/10 Good

kaname

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方が解らないことをが合ったら親切に、教えて頂きました。
Stayed 2 nights in Feb 2024

10/10 Excellent

asami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
通天閣やなんばグランド花月など歩いてすぐの距離にあり、お店も多く楽しめる。小学生の子どもと1つのベッドで寝たが思いのほかゆったり寝られ、無料の朝食も種類が豊富で美味しく、この金額でこれだけのサービスは凄い!
Stayed 1 night in Feb 2024
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 22 Feb 2024
この度はご宿泊頂き誠にありがとうございます。また、多くのホテルの中からお選び頂き、心より感謝いたします。これからもより良いサービスをご提供できますよう、従業員一同、精進して参ります。皆様のまたのお越しを心よりお待ち申し上げます。

10/10 Excellent

YOUNGSUK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 22 Feb 2024
この度は当ホテルにご宿泊賜りまして誠に有難う御座いました。又、お忙しい中時間を割いてご投稿頂きました事、重ねて御礼申し上げます。またのご宿泊、心よりお待ちしております。

6/10 Okay

???

Stayed 2 nights in Feb 2024
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 20 Feb 2024
この度は数あるホテルの中からいただきまして、誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。またのご利用をホテル従業員一同、お待ちいたしております。

10/10 Excellent

CHIYOMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zepp難波まで徒歩圏内。地下鉄、電車も徒歩10分以内の距離。フロント.食事提供スタッフも感じが良かった。
Stayed 1 night in Feb 2024
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 6 Feb 2024
過日は、当ホテルにご宿泊を賜り、誠に有難うございました。これからもより良いサービスをご提供できますよう一同精進して参ります。皆様のまたのお帰りを心よりお待ち申し上げます。

10/10 Excellent

HAN HYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원분들이 너무 친절하셨어요!특히 키가 작은 단발의 여성분께서 체크인부터 다른 문의사항까지 적극적으로 도와주셔서 너무 좋았네요 ㅎㅎ 감사했습니다
Stayed 1 night in Jan 2024
Response from ホテルスタッフ on 4 Feb 2024
의견을 보내주셔서 감사합니다.우리는 당신을 다시 만나기를 고대하고 있습니다

10/10 Excellent

kwangrak

Stayed 2 nights in Jan 2024
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 1 Feb 2024
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。

6/10 Okay

shiger

Liked: Staff & service
1boxの駐車もスムーズでした。
Stayed 1 night in Jan 2024
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 29 Jan 2024
この度はご宿泊いただきありがとうございました。立体駐車場は高さ2M、横1.85Mまでご利用可能です。それ以上の大きさのお車をご利用の場合は一度店舗までご連絡いただけますと幸いです。またのご利用心よりお待ちしております。

10/10 Excellent

Nayeon

Stayed 3 nights in Dec 2023
Response from 東横INN大阪なんば日本橋 くちこみ担当 on 28 Jan 2024
Thank you for choosing to stay with us.Also, all of our staff members are very happy to receive your high evaluation.We look forward to your next stay.