All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Suzanne, Guest Service Supervisor on 17 Apr 2024
We greatly appreciate your feedback which is very important to us. Please be assured that your concerns will be addressed appropriately. We always strive for the best customer satisfaction and your opinion is very important to us. Thank you
6/10 Okay
Maria
Travelled with family and small children
31 Mar 2024
Front desk staff is efficient and straight forward of what can and cannot be done. They allowed us into the room earlier than check in time to put our stuff away. The room felt like a small apartment therefore we were able to cook simple meals for our family of 7. It needs some upgrades like there was a crack on one of the entrance tiles and on the front door stopper. In one of the rooms the closet had a boiler tank in it and that is where the clothes had to be placed. Also the door was hard to open at all time's. The bed mattress are old and thin. Not comfy at all!
Maria
Stayed 5 nights in Mar 2024
Response from Suzanne, Guest Service Supervisor on 3 Apr 2024
We greatly appreciate your feedback which is very important to us. Please be assured that your concerns will be addressed appropriately. We always strive for the best customer satisfaction and your opinion is very important to us. Thank you
10/10 Excellent
Philip
21 Mar 2024
Philip
Stayed 4 nights in Mar 2024
Response from Suzanne, Guest Service Supervisor on 17 Apr 2024
We greatly appreciate your feedback which is very important to us. Please be assured that your concerns will be addressed appropriately. We always strive for the best customer satisfaction and your opinion is very important to us. Thank you
8/10 Good
Renee
17 Mar 2024
Liked: Cleanliness
Renee
Stayed 3 nights in Mar 2024
Response from Suzanne, Guest Service Supervisor on 27 Mar 2024
We greatly appreciate your feedback which is very important to us. we hope to have you visit us again. Thank you
10/10 Excellent
Jinnifer
15 Mar 2024
Definitely would stay here again
Jinnifer
Stayed 2 nights in Mar 2024
Response from Suzanne, Guest Service Supervisor on 27 Mar 2024
We greatly appreciate your feedback which is very important to us. we hope to have you visit us again. Thank you
Stayed in a 2 bathroom Queen suite that came equipped with a full kitchen, den and a Jacuzzi. It was so relaxing and a full view of the moderate pool area. The inside was immaculate and the resort staff was professional and kind. This is a prime location, close to restaurants, shopping and theme parks! We really enjoyed our stay.
Dorothy
Stayed 3 nights in Mar 2024
Response from Suzanne, Guest Service Supervisor on 27 Mar 2024
We greatly appreciate your feedback which is very important to us. Please be assured that your concerns will be addressed appropriately. We always strive for the best customer satisfaction and your opinion is very important to us. Thank you
The room could have been a little cleaner. The walls in the bedroom and kitchen and separate bathroom had stains or what looked like bug guts on the walls
Kathleen
Stayed 3 nights in Feb 2024
Response from Suzanne, Guest Service Supervisor on 27 Mar 2024
We greatly appreciate your feedback which is very important to us. Please be assured that your concerns will be addressed appropriately. We always strive for the best customer satisfaction and your opinion is very important to us. Thank you
10/10 Excellent
Alanie
14 Feb 2024
Liked: Cleanliness
Alanie
Stayed 2 nights in Feb 2024
Response from Suzanne, Guest Service Supervisor on 27 Mar 2024
We greatly appreciate your feedback which is very important to us. we hope to have you visit us again. Thank you
The place was great, comfortable, clean, everything we needed, nice porch to sit out at night. Very relaxing and Cynthia at the front desk was very nice and helpful. We definitely plan to go again.
Joyce
Stayed 2 nights in Oct 2023
Response from JJ on 18 Oct 2023
Thank you for staying with us. We appreciated the opportunity to be your vacation host!! We look forward to your next stay with us!!
The suite is huge, a lot of space, kitchen has everything necessary for cooking. Our family suite had 2 bedrooms, 3 bathrooms, dining area, kitchen and small living room.
Nataliia
Stayed 6 nights in Jul 2023
Response from JJ on 26 Aug 2023
Thank you for staying at Vacation Villas at Fantasy World II. !!
2/10 Terrible
Evelina
Travelled with family, Travelled with family and small children
After hours. No one is. Available to assist. It’s dark and not even security on site.
Evelina
Stayed 2 nights in Jul 2023
Response from JJ on 26 Aug 2023
Thank you for staying , we appreciate your feedback and your comments will be shared with executive team members.
8/10 Good
Elizabeth
Business traveller
18 July 2023
Liked: Cleanliness, room comfort
Very nice and clean
Elizabeth
Stayed 2 nights in Jul 2023
Response from JJ on 26 Aug 2023
Thank you for staying at Vacation Villas at Fantasy World II. !!
10/10 Excellent
Shawn
Travelled with family
17 July 2023
Liked: Cleanliness, room comfort
Shawn
Stayed 2 nights in Jul 2023
Response from JJ on 26 Aug 2023
Thank you for staying at Vacation Villas at Fantasy World II. !!
10/10 Excellent
Elizabeth
8 July 2023
Liked: Cleanliness, room comfort
Great Stay
Our condo was clean, quiet, and cozy. Having an extra bathroom was also a plus. I highly recommend this location.
Elizabeth
Stayed 4 nights in Jul 2023
Response from JJ on 26 Aug 2023
Thank you for staying at Vacation Villas at Fantasy World II. !!
8/10 Good
David
Business traveller
9 May 2023
Liked: Room comfort
Good stay,Fair Price ,Id go back again!
David
Stayed 9 nights in Apr 2023
Response from JJ on 21 June 2023
Thank you for staying at Vacation Villas at Fantasy World II. We look forward to your next visit!!
4/10 Poor
Wadia
Travelled with partner
3 May 2023
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
There was a foul damp Oder in room, roaches in stove , tv did not work
Wadia
Stayed 3 nights in Apr 2023
Response from JJ on 21 June 2023
We apologize for the condition in your villa, and our staff would try to correct any service issues once we are informed. Your comments will be shared with our team members to improve our service levels. We hope you give us another opprutunity to be your vacation host.
We are happy you enjoyed your stay. We hope to see you again soon and look forward to your return. Thanks!
10/10 Excellent
Xavier
Travelled with group
29 Mar 2023
Liked: Cleanliness, room comfort
Very nice and clean
Xavier
Stayed 3 nights in Mar 2023
10/10 Excellent
Edward
Business traveller
26 Mar 2023
Liked: Cleanliness, room comfort
Edward
Stayed 3 nights in Mar 2023
Response from Blanca G. ~ General Manager on 27 Mar 2023
Thank you for your excellent rating. We strive for guest satisfaction.
4/10 Poor
Joanne
21 Mar 2023
Disliked: Cleanliness
Place is dated and not very clean. I asked for an early check in and the front desk person said that the room isn’t ready and that she’ll call me as soon as it was. She never called.
Joanne
Stayed 4 nights in Mar 2023
8/10 Good
George
21 Mar 2023
George
Stayed 2 nights in Mar 2023
Response from JJ on 16 Apr 2023
Thank you for your stay at Vacation Villas at Fantasy World II. We look forward to your next stay with us.
10/10 Excellent
WILLIE
20 Mar 2023
Liked: Cleanliness, room comfort
I really enjoyed this stay..I recommend 👌 this very peaceful and quiet..
WILLIE
Stayed 3 nights in Mar 2023
Response from Blanca G. ~ General Manager on 27 Mar 2023
Thank you for your excellent review. We strive to provide a comfortable stay.
8/10 Good
kadrita
Travelled with family
18 Mar 2023
Liked: Cleanliness
The pull out bed broke on us but other that that the trip was great
kadrita
Stayed 2 nights in Mar 2023
Response from Blanca G. ~ General Manager on 27 Mar 2023
Thank you for your great review. We apologize for the inconvenience, we strive on guest satisfaction.
8/10 Good
Amelia
16 Mar 2023
Liked: Cleanliness, amenities
Construction all over the place but everything was nice
Amelia
Stayed 3 nights in Mar 2023
Response from JJ on 17 Mar 2023
Thanks for staying with us. We hope to see you again soon!
10/10 Excellent
Jay
Travelled with family
14 Mar 2023
Liked: Cleanliness, room comfort
Nice place, super clean
Place was dated but extremely clean, good location, one bedroom with small kitchen and living room. Nice pool and spa with outdoor grills available. They had a rec center with games, pool table, tennis table, and foosball.
Jay
Stayed 4 nights in Mar 2023
Response from JJ on 17 Mar 2023
Thanks for staying with us! We hope to see you again soon!!
Thank you for your stay at Vacation Villas at Fantasy World II. We look forward to your next stay with us!!
10/10 Excellent
Todd
22 Feb 2023
Liked: Cleanliness, room comfort
Nice Clean Quite place to stay and relax.
Todd
Stayed 8 nights in Feb 2023
8/10 Good
John
Business traveller
17 Feb 2023
Liked: Cleanliness, room comfort
John
Stayed 4 nights in Feb 2023
Response from JJ on 17 Feb 2023
Thank you for staying at Vacation Villas at Fantasy World II. We look forward to your next stay!!
8/10 Good
Georgia
15 Feb 2023
Liked: Cleanliness, room comfort
80's style but clean and comfortable.
While the property is 80's style and could use some updating, it was spacious and clean. There were some minor equipment issues but taken care of by the great staff. I front desk staff were fabulous and helpful. Very accommodating. We really appreciated them. The hot tub was nice and clean.
Georgia
Stayed 2 nights in Feb 2023
Response from JJ on 15 Feb 2023
Thank you for your stay at Vacation Villas at Fantasy World II. We appreciated the opportunity to be your vacation host and look forward to your next stay with us!!
Thank you for staying with us. We look forward to your next visit at Vacation Villas at Fantasy World II
2/10 Terrible
Savitrie
Travelled with family
6 Sept 2022
Disliked: Cleanliness, room comfort
Savitrie
Stayed 3 nights in Sep 2022
Response from J on 27 Oct 2022
Thank you for staying with us. Your comments will be shared with our team members and we look forward to your next visit.
6/10 Okay
Edwin
Travelled with family
28 July 2022
Liked: Amenities
lo que mas nos gusto fue la comodidad de la villa muy buena, lo que no me gusto , dentro de la villa necesita reparaciones especialmete en el area de los baños donde hay moho, pintura liqueo en los baños y lavadora de platos, y muchas cucarachas especialmente en el primer baño
Edwin
Stayed 7 nights in Jul 2022
Response from Josh on 2 Aug 2022
Nos disculpamos por el estado del baño, estamos tomando medidas para solucionar los problemas de las unidades obsoletas. Además de ocuparse de los problemas de infestación. Aparte de eso, esperamos que haya disfrutado de su estancia.