Let me start by saying, “0” is not a rating option! We took this trip to celebrate my granddaughter’s 3rd bday at Disney… TERRIBLE STAY!! First red flag, they’ll ask for the deposit (2days) AFTER you pay for the rental. And you’ll have to pay with their personal link which seemed like a scam. Any time the terms and conditions DONT make sense… RUN! Second red flag… our check in time was at 4. We was rudely greeted by the housekeeper who was still cleaning at 4. We had to stand outside with our small kids as she finished around 430. I contacted the property manager as this was an inconvenience. No one contacted us to give a heads up… They did NOT accept accountability or offered any compensation. THIRD RED FLAG .. around 6pm after check in, a strange man is walking through the door. He did not have anything in his hands. He claimed he knocked and he’s maintenance. This is very traumatic for our family. The guy was very rude saying “he can come inside whenever. I understand if we called maintenance or the property manager would have given us a heads up but this was so wrong. Not only did he come in once unannounced but, twice! And the second time he still didn’t knock and brought tissue and a trash bag. This was supposed to be done before a tenant occupy the unit. I wanted to pack up and leave then but this company is robbery! As I contacted management, they again refused to accept accountability and admit this was not right. Instead they literally fussed back with me, did not care about my families safety and was very rude. Half of the amenities did not work. The TV stopped working, you can’t use the balcony (in the pictures) due to water damage… most of the blinds didn’t open. Let me not forget the trash cans outside was filled with trash so we couldn’t take our trash out. I communicated all my concerns immediately to management and the SUCK! I would not recommend this BS property to no one ever! WORST TRIP! I know the property manager will reply to this post but I guarantee they will not take accountability or offer any type of compensation for our inconvenience! They will be defensive as they were during out trip!