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Reviews of La Quinta Inn & Suites by Wyndham Orlando - IDrive Theme Parks

2.5 out of 5
La Quinta Inn & Suites by Wyndham Orlando - IDrive Theme Parks
11545 INTERNATIONAL DRIVE, Orlando, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 662 out of 1080 reviews" "
Rating 8 - Good. 213 out of 1080 reviews" "
Rating 6 - Okay. 91 out of 1080 reviews" "
Rating 4 - Poor. 58 out of 1080 reviews" "
Rating 2 - Terrible. 56 out of 1080 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leibeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, super clean, modern and convenient (near to multiple attractions). The only thing I would probably like to change is to vary the breakfast if possible. The two days we had the same things but it was good regardless.
Stayed 2 nights in Apr 2024

10/10 Excellent

TRANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Marc

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioner in the room would not work. Roaches in the room. It sm led like S#@$ and A$$ the whole time my family and I stood there for 3 nights. We put in a complaint and i was told the maintenance guy is going to take care of it. Then he walks into our room just to tell us; the reason why it smelled so bad is because the walls are made out of wood! My wife and the rest of my family knew it was bull. It wasn’t worth our time and your money!! Don’t get fulled by how the exterior looks folks.
Response from La Quinta on 28 Apr 2024
Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We’re constantly working to improve our service, and we’ll consider your feedback. We hope you will give us another chance in the future.

8/10 Good

Gustavo, Miami

Travelled with family
Liked: Property conditions & facilities
Muy bueno
Stayed 1 night in Apr 2024
Response from La Quinta on 28 Apr 2024
Muchas gracias por quedarse con nosotros! Lo esperamos pronto!

2/10 Terrible

Alaa

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from La Quinta on 28 Apr 2024
We apologize for any inconvenience or frustration you may have experienced during your stay. We’re constantly working to improve our service, and we’ll consider your feedback. We hope you will give us another chance in the future.

10/10 Excellent

Edem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Place was really good in terms of cleanliness and convenience its almost in the middle of everything, also you can definitely expect a friendly staff to greet and help you.
Stayed 4 nights in Apr 2024
Response from La Quinta on 28 Apr 2024
We are delighted to know that you found the hotel comfortable and to your liking. Our goal is to provide a relaxing environment for our guests, and we're glad we achieved this for you. Thank you for your positive feedback, and we look forward to welcoming you back!

10/10 Excellent

Sixifredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good place to stay and with excellent service
Stayed 3 nights in Apr 2024
Response from La Quinta on 28 Apr 2024
We are delighted to know that you found the hotel and your room comfortable and to your liking. Our goal is to provide a relaxing environment for our guests, and we're glad we achieved this for you. Thank you for your positive feedback, and we look forward to welcoming you back!

6/10 Okay

Tara

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
When we first arrived the hotel had a smell to it and not a good one. Either they dealt with it quickly or we got used to it over the course of 3 days. The staff was friendly and joking at checkin. The breakfast staff was amazing as well as the food. Keep in mind that the hotel has a policy they only provide new towels and sheets every three days in an effort to reduce water usage. They say you can go to the front desk and request more often but that needs to be done in the morning when housekeeping is there because after they leave they their stuff is locked up and the front desk has no access. Initially I received a text after check in saying that the staff would do regular housekeeping duties (make the beds and take out the trash) daily. My second morning there that didn’t happen. I got back from a busy day to dinner trash from the night before still in the room and unmade beds. That was also the first indication they weren’t going to replace towels much to my surprise. It is a nice place to stay on a quiet ish road close to parks but go in with the knowledge that they have some funny policies and you will be fine.
Stayed 3 nights in Apr 2024
Response from La Quinta on 28 Apr 2024
Thank you for your feedback, thank you for staying with us, and we look forward to welcoming you back!

8/10 Good

Iris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó el hotel, la cama muy cómoda, el desayuno delicioso y la chica del area del desayuno fue muy amable al igual que dos chicas de recepción, fue muy agradable mi estancia. Lo único negativo fue el muchacho que nos recibió el primer dia, tenia pereza, su trato fue desagradable como si fuesemos un fastidio y apenas estabamos en el chequeo de entrada, lo otro fue que el hotel dice que incluye parqueo pero es si hay disponible, no te lo garantizan por la estancia, la segunda noche no habia puesto disponible y tuvimos que dejar el carro en un lugar sobre una acera.
Stayed 4 nights in Apr 2024

10/10 Excellent

TANIKA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Erica checked us in. Her customer service was amazing.
Stayed 2 nights in Apr 2024

10/10 Excellent

TANIKA

Stayed 4 nights in Jan 2024
Response from La Quinta on 28 Apr 2024
We are delighted to know that you found your room and the hotel comfortable and to your liking. Our goal is to provide a relaxing environment for our guests, and we're glad we achieved this for you. Thank you for your positive feedback, and we look forward to welcoming you back!

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Hui, TORRANCE

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 10 nights in Mar 2024

2/10 Terrible

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 2 nights in Apr 2024

10/10 Excellent

Ney

Stayed 2 nights in Apr 2024

8/10 Good

Sabrina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Sea World, and conveniently close to restaurants. We didnt get to have room service like we planned, but other than that it was great.
Stayed 2 nights in Apr 2024

10/10 Excellent

shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great.
Stayed 1 night in Apr 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Amenities
Everything was perfect, from breakfast to sleeping. The accessible room was perfect. Whoever designed the room made it one of the best. The bathroom was very accommodating and the bed slept very well. It would have been nice to have a lamp in the desk area.
Stayed 3 nights in Apr 2024

10/10 Excellent

luis, homestead

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I most definitely will stay here again
Stayed 3 nights in Apr 2024
Response from La Quinta on 16 Apr 2024
Luis, thank you so much for your review! We loved having you stay with us. We hope to see you soon.

10/10 Excellent

Ngeth

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Apr 2024

10/10 Excellent

Sheila

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a really nice place to stay. Quiet, clean, safe and with breakfast included.
Stayed 3 nights in Apr 2024

10/10 Excellent

Norberto

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, specifically the lady that was at the front desk. She worked 2pm-10pm shift.
Stayed 3 nights in Apr 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super friendly. Hotel was an ok, convenient and reasonably priced stay for a day at a Disney park. No complaints!
Stayed 2 nights in Apr 2024

10/10 Excellent

Ines

Liked: Cleanliness, amenities
Very good
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Rooms so clean and big also staff is so nice and friendly front desk and the staff helping at breakfast was so kind i loved it there will book again soon Thanks
Stayed 2 nights in Apr 2024
Response from Vanessa- Front desk on 10 Apr 2024
Catherine, thank you so much for staying with us! We are happy you had a wonderful stay, and we hope to see you again soon!

8/10 Good

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was good limited parking so car were scattered throughout property makingvtheir own spot. Also choose that property because of the electric vehicle i was bringing. Both chargers were inoperable
Stayed 1 night in Apr 2024
Response from Vanessa- Front desk on 10 Apr 2024
Antonio, thank you for stayng with us! We hope to see you again soon.

10/10 Excellent

Mariah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was comfortable and affordable. Complimentary breakfast was a plus and prepared well with many selections. Room and bathroom were clean. Only thing I see needing attention is the carpet in the hallways. Stained and in need of a thorough shampooing.
Stayed 2 nights in Apr 2024
Response from Vanessa- Front desk on 10 Apr 2024
Mariah, we appreciate the time you took to leave us a review! We are happy you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Mariah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was comfortable and affordable. Complimentary breakfast was a plus and prepared well with many selections. Room and bathroom were clean. Only thing I see needing attention is the carpet in the hallways. Stained and in need of a thorough shampooing.
Stayed 1 night in Apr 2024

10/10 Excellent

Cristalino

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jacqueline

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and accommodations
Stayed 3 nights in Apr 2024
Response from Vanessa- Front desk on 10 Apr 2024
Thank you for staying with us Jacqueline! We appreciate your feedback and we hope to see you again soon.

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and accommodations!
Stayed 1 night in Apr 2024
Response from Vanessa- Front desk on 10 Apr 2024
Veronica, we loved having you as our guest! We hope you come back soon! Thank you for staying with us!

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. 15 from Disney and Universal
Stayed 6 nights in Apr 2024

6/10 Okay

jorgette

Travelled with partner
Liked: Staff & service
The propety looks good but my toom was smelly and the hallways too.
Stayed 5 nights in Mar 2024

10/10 Excellent

Juana

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities
Great place Clean Employees are wonderful Thanks
Stayed 3 nights in Mar 2024

2/10 Terrible

Zhane

Disliked: Cleanliness, amenities, property conditions & facilities
HORRIBLE
Stayed 1 night in Mar 2024

10/10 Excellent

Jose, Rochester Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean
Stayed 1 night in Apr 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Clean, friendly staff and great breakfast. Only complaint is the sun only shines on the pool for a couple of hours due to its location.
Stayed 4 nights in Mar 2024

10/10 Excellent

Katherin Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Travel with a kid
Stayed 5 nights in Mar 2024

10/10 Excellent

Ryan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the visit. The hotel had some issues with the elevator that needs to be addressed in a more timely manner, but apart from that it was a wonderful experience.
Stayed 3 nights in Apr 2024

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff and hotel.
Stayed 1 night in Feb 2024
Response from Vanessa- Front desk on 5 Apr 2024
Thank you so much for your feedback! We hope to welcome you back in the future! :)

8/10 Good

Tolgonai

Liked: Cleanliness
Overall the experience was good with them
Stayed 2 nights in Mar 2024
Response from Front Desk Manager on 4 Apr 2024
Thank you for your feedback. We appreciate your experience with us and hope to serve you again soon.Best regards,

10/10 Excellent

michael

Stayed 2 nights in Feb 2024

6/10 Okay

Jennifer

Travelled with partner
Staff was uneducated on service dogs supposed to be a dog friendly hotel and I had a service dog and they treated me like I was a criminal
Stayed 1 night in Mar 2024
Response from Front Desk Manager on 4 Apr 2024
Apologies for the inconvenience caused. We take your feedback seriously and will address the issue promptly. Thank you for bringing this to our attention. Best regards,

8/10 Good

Nurys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Balram

Its good stay
Stayed 3 nights in Mar 2024
Response from Front Desk Manager on 4 Apr 2024
Thank you for your feedback. We're glad to hear that you had a pleasant stay with us.Best regards,

8/10 Good

Aubrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, had a great stay, staff was friendly. Had a pleasant stay!
Stayed 4 nights in Mar 2024
Response from Vanessa- Front desk on 2 Apr 2024
Thank you for staying with us, Aubrey! We’re delighted to hear you had a great time here at La Quinta IDrive Theme Parks. Your feedback motivates us to keep exceeding expectations. We look forward to seeing you again soon!