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Reviews of Intown Suites Extended Stay Select Orlando UCF

2 out of 5
Intown Suites Extended Stay Select Orlando UCF
11424 University Blvd, Orlando, FL

Reviews

4.8
Rating 10 - Excellent. 80 out of 1000 reviews" "
Rating 8 - Good. 115 out of 1000 reviews" "
Rating 6 - Okay. 212 out of 1000 reviews" "
Rating 4 - Poor. 219 out of 1000 reviews" "
Rating 2 - Terrible. 374 out of 1000 reviews" "

4.8/10

Cleanliness

5.8/10

Staff & service

4.2/10

Amenities

4.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

nixa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They do not have housekeeping and no garbages anywhere outside or in lobbies. So people just leave trash everywhere. Decent size rooms, but you run out of TP u gotta buy your own and reuse your 2 limited small towels throughout your stay. They only do wkly rentals now, so NOT worth it
Stayed 2 nights in Jun 2023

2/10 Terrible

Kenneth Van

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Vile odor
Stayed 9 nights in Mar 2023

6/10 Okay

Kiara

Stayed 14 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities
This is property is poorly managed. NO noise ordinance policy in place. NO support for people with disabilities. This motel is operated like a homeless shelter, people hanging out in front and side of building, hanging by their cars. Nobody including staff follows Covid policy's , no one wears a mask.
Stayed 20 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs better Cleanlyness
The hotel smelled like weed & cigarettes on the lobby & hallway & room the pillows where yellow & old they had no sheets no towels to replace the room wasn’t cleaned on the day it was suppose to be cleaned nor sweeper or mopped the bathroom wasn’t cleaned
Stayed 10 nights in Jul 2021

10/10 Excellent

Shaqueria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and the room was very clean
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Stayed 1 night in Apr 2021

8/10 Good

Ryan

Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Stayed 3 nights in May 2021

10/10 Excellent

Daly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was comfortable loved the staff they were very friendly,the view of the pond they had was beautiful. I do recommend this place the bathroom is very spacious and the look of the room was inviting,I'll stay again.All the restaurant's are near by and shops.I had a good vacation.
Stayed 9 nights in Apr 2021

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
the property was update. It Had a beautiful kitchen but not any utensil or cookware. The front desk gentleman was very polite and fast checking. Thank you.
Stayed 1 night in Feb 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
the hotel has no security at no time is the front desk available many people without a mask and without distance rules
Stayed 2 nights in Feb 2021

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The property was loud. Disturbances were all the time with people screaming in the rooms, slamming doors, and I tried to ask to be moved to a different room/location and no one was helpful. Would not stay here again.
Stayed 6 nights in Jan 2021

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So comfortable ♥️
Stayed 1 night in Jan 2021

10/10 Excellent

Loran, Waynesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super clean. The bed was stupid comfortable. Overall a super good experience. I would definitely recommend it
Stayed 5 nights in Dec 2020

6/10 Okay

Manya F

Stayed 2 nights in Dec 2020

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying
It was good.
Stayed 1 night in Dec 2020

4/10 Poor

LUIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
inmature
Too much noise
Stayed 2 nights in Dec 2020

8/10 Good

Jabari

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Damaris

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
It’s ok, but...
Quiet, the only thing was that the clean service forgot to clean the bathtub walls so it’s not that very clean
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The rooms have been newly renovated, and are nice. However, the toilet in my room was wobbly/loose from the floor, and ran loudly every 10 minutes or so. The "fast" WiFi was also unusably terrible (so slow it couldn't play a YouTube video without buffering).
Stayed 7 nights in Nov 2020

10/10 Excellent

Shakila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

Shakila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

6/10 Okay

AUDEE

Business traveller
Stayed 7 nights in Sep 2020

10/10 Excellent

Angerine, Orlando Florida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the check in process and the way the property was very clean and maintain. The room was nice and clean. The manager was very friendly and nice Thank You Mr. Thomas
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It sufficed for what i needed, but i asked to be moved as a nearby baby screamed day and night resulting in zero sleep for 2 days. Lots of roaches. Unfriendly staff. Half spoke English.
Stayed 7 nights in May 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2020

2/10 Terrible

Salih

Stayed 3 nights in Apr 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice remidel. Very comfortable beds. Great price for the stay
Stayed 1 night in Mar 2020

8/10 Good

Maryjane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were satisfied with our stay. We stayed for one week. Other people live here all the time. They are renovating the place and we had a new room...was very nice and clean.
Stayed 7 nights in Mar 2020

2/10 Terrible

Verified traveller

Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I liked that there’s a nice tv size with great channels in the room, nice location near gas station food places. Love that there’s a full size fridge and stove to make meals. I notice they are currently doing construction on the rooms so hopefully next year the rooms will look better and the hallways won’t reek of cigarettes and have dips on the carpet when you’re walking because that’s absolutely dangerous
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was disgusting I refused to che k in and told them they better not charge my credit card. The bedroom had mold, the shower head was black where water comes out, vents had mold. Carpet disgusting and tile floor disgusting. I have pictures to prove. I would take off Expedia
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The floor to where my room was smelled. I booked a queen size bed and was given a full size instead.
Stayed 1 night in Feb 2020

4/10 Poor

Paul

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It was disgusting.Smelly dirty and ghetto. No dishes . This was not a very clean nor nice place and it smelled horrible . You can smell the drugs as soon as you walk in the building.
Stayed 1 night in Jan 2020

6/10 Okay

Cristobal

I was pleased with the hotel.
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhappy
Appears nice, but rooms were gross. Rooms were not up to par. We felt uncomfortable there, (even the surroundings too) It just didn't feel right, and we only stayed one night, originally had thought we would be there for six nights.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No toilet papers, towels, soap, cleaning service. Room is smelly
Stayed 4 nights in Jan 2020

2/10 Terrible

Deborah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs my granddaughter had to go to the hospital
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Nice Staff, Not so nice stay.
The staff was very friendly, the exterior was tidy. But the room needs to be renovated STAT. The condition of the bathroom cabinets and countertop, the flooring, literally everything looked like it was 20 years past its expiration date. I could have looked past the cosmetics bc of the price point, but the carpeting was sticky and the place reeked of cigarette smoke. And then there was the noise. Hallway noise, outside noise. I barely slept. I wouldn't be this frugal again.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
I didn't get to check in because i arrived late in Orlando no one on property no one answered my calls ,i didn't know there was a cut off time to check in this was my first time using this establishment, i will never use them again. There shouldn't be a time when a guess can't check in or cant reach someone to talk to.
Stayed 1 night in Dec 2019

2/10 Terrible

melissa

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs to be worked on smells and has bugs
Stayed 7 nights in Dec 2019

2/10 Terrible

Sandra

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I canceled my reservation because the smell was terrible
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was disgusting!! Filthy. We did not stay here. It should be condemned
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019

4/10 Poor

Ruby

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty, Filthy, and Dingy!
Upon checking in and checking out, the staff was very courteous and attentive. I must admit that I was not prepared for what laid await beyond the room door. The room was very dirty and dingy! The carpet was old and soaked with urine stains. The smell was horrendous! Because the stay was prepaid and a refund was not in the cards, my daughter and I decided to bunker down for the night. But, only after a quick trip to the local Walmart. We purchased queen sheet sets, blankets, towel sets, clorox disinfecting wipes, Lysol disinfecting spray, toilet tissue, paper towels, etc. I awoke to a cockroach crawling on the wall above the headboard and later one on the bathroom floor! It was definitely time to go! This is one experience I will soon not forget!
Stayed 1 night in Dec 2019

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019