Verified
6/10 Okay
Ana F.
14 Jan 2024
Perfect location But Never Again
Pros: Location to Disney World Amazing. 6 Bathrooms made it easy for all 6 of us to get ready early in the morning and out for rope drop at Disney. Beds were comfortable. Neighborhood is quite. Shopping close.
Cons: Management is hard to communicate with. Washing machine was broken when we arrived (and we find it hard to believe they didn't know of it already). On our third day we were told we could use an "emergency" washer in a unit across the street for that morning. This caused us to loose an entire morning of Disney to do laundry. Second issue, carpet is coming up on the seams at the entrance to the bathrooms causing little rusty nails to stick up. Our daughter actually stepped on them before we noticed they were there. We covered them with bath towels. Third issue, when they say no wash clothes, they mean nothing but 1 bath towel per person and 1 kitchen towel. There are no wash clothes, no hand towels and no extra kitchen towels. Forth issue, we saw a number (6) that we killed, baby roaches in the kitchen and dishwasher, however property was clean.
We have stayed at Summerville before at different location (unfortunately it wasn't available for this trip) and had no issues. Not so with this location. The worst part is management had to know about all these issues before we got there. Instead of enjoying our Disney trip, I was busy trying to get this fixed. We will never again stay at a property managed by Columbia Vacation Homes.
Ana F.
Stayed 4 nights in Jan 2024


















