Summary:
Welcome to our spacious 7-bedroom vacation home, ideal for large families or groups! Enjoy modern amenities, including a fully equipped kitchen, multiple bathrooms, cozy living areas, and high-speed Wi-Fi. Relax in the Windsor Cay Resort an outdoor space with a patio and grill, and explore nearby attractions, restaurants, and shops.
The Space:
WINDSOR CAY - 7 cozy bedrooms and 5.5 well-maintained bathrooms. The resort will feature an impressive clubhouse with a beautiful pool, perfect for spending quality time with loved ones. Each bedroom is thoughtfully furnished to guarantee a comfortable and relaxing stay, with private or shared bathrooms available. Please note there is an additional fee to add the pool and spa heater, kindly request it up to 48 hours before your check-in date. Although Windsor Cay's resort some area are currently under construction.To ensure a safe and enjoyable stay, guests must be 21 years or older to book, smoking is prohibited inside the property, pets are not allowed, and parties are not permitted.
* Please be aware of Windsor Cay resort's parking policy: Vehicles must be registered upon arrival and only a maximum of 4 vehicles per house is permitted. No other vehicle will be allowed in for that property once the limit is reached. Vehicles parked on the incorrect side of the street will be tagged and must be moved within 24 hours. Failure to comply will result in the car being towed.
Guest Access:
WINDSOR CAY RESORT: Provide the full names of your party so we can add to the resort,
The Neighborhood:
The neighborhood around Windsor Cay Resort in Clermont, Florida, offers easy access to shopping, dining, and entertainment options. It's conveniently located near major highways, making it simple to reach Orlando's top attractions
Getting Around:
There are so many attractions to explore in the Kissimmee / Orlando area. Close to shopping malls and outlets, dine out in the huge selection of restaurants and of course the world-famous Disney World, Universal Studios and Sea World. Conveniently located just six minutes from Publix Super Market and 28 minutes from Disney parks and the Orlando Premium Outlets.
Other Things to Note:
Please note that heating the pool incurs an additional fee. Additionally, using the BBQ propane is at your own expense.
Interaction with Guests:
BOOKING YOUR STAY:
You must be 21 years of age or older to book with us. When requested, the guest must provide us with an ID. Your ID and payment method must match. Failure to provide ID will result in the booking being canceled.
BEFORE CHECKING IN:
Attention: it is very important that all guests must provide a complete guest list of first and last names by 5pm EST at least 24 hours before their arrival. The resort will not allow access if the names are not registered.
AMENITIES:
* Pack ’n Plays and high chairs are available upon request.
* Included: fresh linens, 1 bath towel per guest, 1 hand towel per bathroom, bath rugs, hair dryer, and starter supplies (soap, paper goods, 3 trash bags, 1 laundry detergent, 1 dishwasher pod).
* After the starter supplies, guests are responsible for restocking items as needed.
* Not provided: washcloths, salt/pepper, or open food items.
* Washer & dryer available.
MAINTENANCE:
We’re always ready to assist with any maintenance needs—surprises can happen even after our check-in inspection. Please report issues promptly so we can address them quickly; delays may affect our ability to assist during business hours.
POOL AND SPA HEATER:
POOL AND SPA HEATER (if applicable):
The SPA is not a hot tub. The SPA is connected to the pool and both are heated by the same system. The pool heater is required to heat both areas and there is an additional fee. Please note: Not all properties have a SPA. This information applies only to homes that include a SPA feature.
The heater can take up to 24 to 48 hours to fully heat the water and will be turned on once the payment has been processed. Please make sure to request pool heating at least 48 hours prior to arrival.
The pool is heated to 86°F. For health and safety reasons, we cannot raise the temperature beyond 86°F.
Just to clarify, the pool and SPA share the same water temperature since they operate on the same system. We understand that “SPA” can sometimes be mistaken for a jacuzzi, but in this case, it is a warm water area without hydromassage jets.
Important Notes:
• Reservations of 2 nights are not eligible for pool heater refunds, even in the event of any possible issue, due to the short duration of the stay.
• During periods of extreme cold temperatures (approximately 32°F–40°F), the pool heater will continue working to maintain the set temperature; however, the water may still feel colder. This is due to external weather conditions and heat loss caused by low outdoor temperatures, on this circumstance the water temperature will only warm 20 degrees more than the outside temperature.
These weather-related conditions are not considered a malfunction of the pool heater and therefore do not qualify for a refund.
IMPORTANT INFORMATION:
- Guest must be 21 years or older to book
- Parties are not permitted
- Pets are not allowed
- Smoking is not allowed indoors
- Pool and Spa heater is an additional fee and it must be requested
- The resort charges a $10 fee for deliveries
- USPS does not ship to this address and we are not responsible for unattended packages
Thanks, and we can’t wait to host you! We appreciate your cooperation.