Orem North Hotels, Orem

"Did a search for a hotel with hot tubs on Expedia. Found this one. Was not open during the winter. More of a BS Expedia situation. Why do we use such a crappy company. There’s always something and Expedia always plays the blame game and does nothing for the customer "

"The back door is still inoperable on its third week. No soap in the vending machines for washing clothes, and our key card didn’t work three times in two days. Employees are great! Property is great, but need more staffing. "

"There was a stove & a sign that said there was cutlery, bowls, etc. We stopped and bought soup to heat up, but there was no pot to cook it in. There is a stovetop, so there should be a pot to use on the stove. We had less than a 1/4 roll of toilet paper when we checked in (3 days 2 nights). I asked the housekeeper in the hallway if we could get some more, & she said I would have to go down to get it, because there wasn’t any on her cart. No wonder there wasn’t any in the room, they don’t keep it on the cart to stock it. When we called the desk to have some sent up, they said we had to come down and get it. No conditioner in the bathroom. No mirror in the bedroom. The place was obviously very new, and still had a new paint smell. The place looks great. It is very minimalistic and very clean. I was totally confortable. It is not sound-proof at all. I didn’t mind hearing the road traffic (there was shockingly a lot of it), but I know that would be a deal breaker for others. I also didn’t like that I had to check myself in on a kiosk out in the doorway. It was fine because nobody else was around, but if other people were waiting in line to get it, it would have been inappropriate. (It was late at night, so I think that’s why I had to do it myself??). If that’s needed, then INSIDE the lobby would be a better location. I would recommend this property, and I might stay here again, but it would be helpful to know all of these things mentioned above. "

"The place is good. Although it could be improved, the pool seemed fine but the gym had some machines. You have to call to get the room cleaned and the trash is not picked up. This should be improved. "

"Just another solid hotel in Lehi. Clean and what you would expect. Limited food and bev but a nice breakfast and you can get a drink - with food of course.... ugh. Staff always seem somewhat disinterested and poorly trained. Would be nicer if there was a great focus on guest welcome and experience . "

"Worst La Quinta I have ever been in! Disgusting room. Rude front desk. I needed a shower AFTER I LEFT!"

"we do not have pets. the staff was friendly and the rooms were exceptionally clean"

"Very clean and convenient "

"Cleaning staff was a bit too loud when cleaning rooms, slamming of doors, and other cleaning items, bumping onto walls and cleaning cart taking over the whole entire hallway. "