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Reviews of Best Western East Zion Thunderbird Lodge

2.5 out of 5
Best Western East Zion Thunderbird Lodge
Junction SR 9 & US-89 East Zion, Orderville, UT

Reviews

8.8

Excellent

Rating 10 - Excellent. 553 out of 1002 reviews" "
Rating 8 - Good. 340 out of 1002 reviews" "
Rating 6 - Okay. 73 out of 1002 reviews" "
Rating 4 - Poor. 20 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both nights were nice an quiet … slept great!!
Stayed 2 nights in May 2024

10/10 Excellent

Gerhard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice accommodations with excellent staff.
Stayed 1 night in May 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant is terrible! Overpfor mediocre food! Service was great , food terrible! French fries came out cold! No one asked, why didn't you eat them... they must've sat there for an hour before served:( Second time I tried this place, never again:(
Stayed 1 night in May 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to both Zion and Bryce canyons. Everything you need is on site. Staff make you feel at home.
Stayed 2 nights in May 2024

8/10 Good

Nancy, Newberry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process was seamless and the receptionist checking us in - he was thorough and helpful. The room had been remodeled recently and was very nice. The down side - the outside of the building is deceiving because the room was very nicely done. Another negative, the parking should be assigned by room number. While we were there, we had at least 7 cars in the first available parking spaces. We had to park a ways from our room (in the very dark). Also, a sprinkler system outside the room started at around 6 am. Hard to sleep through the sound of that sprinkler system.
Stayed 1 night in May 2024

10/10 Excellent

Sherri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only 15 minutes straight into Zions East entrance! Great restaurant on site, golf course, gift shop and gas!
Stayed 1 night in May 2024

10/10 Excellent

Sanje

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Marie, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is very convenient to our tour, Zion. We love that it’s next door to the Thunderbird restaurant.
Stayed 1 night in May 2024

10/10 Excellent

SVETLANA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big clean rooms, quirky decor, loved the restaurant, super friendly staff. Reception gave lots of information and advice on the local area. Easy parking.
Stayed 1 night in May 2024

8/10 Good

Ronald

Travelled with family
Good place to stay just because there was nothing else around. The restaurant was great and the Ho made pies were delicious.
Stayed 1 night in May 2024

10/10 Excellent

Ian, Woodgate Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional, helpful & friendly staff at check-in and in the restaurant. Our room was very nice with 2 Queen sized comfy beds and pillows and we loved the rustic decor. We had two very comfy lounge chairs with a table, lamps for ambient lighting & heating for cold weather and it kept us warm & cosy. There is also aircon available for hot weather. There was plenty of space and facilities for luggage storage. We were on the ground floor with parking right outside the door, which we appreciate as older international visitors with heavy luggage. The meals at the restaurant were very good and the lady in the gift shop very kindly boxed our inexpensive gifts for our granddaughters. We really appreciated that. Loved our stay and the drive from South Zion to the East Zion exit to the lodge was gobsmacking! Definitely a bucket list experience!
Stayed 1 night in May 2024

10/10 Excellent

Dee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, staff was awesome
Stayed 1 night in Apr 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room! Nice restaurant attached to room, not much around the area but good place to stay for a night while visiting the park.
Stayed 2 nights in Apr 2024

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Nice laundry room. The 9 hole Golf course on the property was a nice surprise! Very nice restaurant. The home made pies were fantastic, especially the apple pie with rum sauce! Only issue was that the breakfast was not included in our stay, and we wanted to go into Zion NP earlier than the restaurant opened. We made do by buying sausage biscuits and orange juice at the convenience store at the location. This served our needs.
Stayed 2 nights in Apr 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. Spacious, clean, quiet rooms with awesome furniture. The staff was really nice and the attached restaurant was convenient.
Stayed 1 night in Apr 2024

10/10 Excellent

unja

Stayed 1 night in Apr 2024

8/10 Good

Susan

Stayed 1 night in Mar 2024

8/10 Good

Loretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

Min

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with Best Western- Thunder Bird Lodge. People are nice and friendly. Service is good. Room is clean (we stayed in King room). Convenient location to Kanab, Zion NP and Bryce Cayon. Price is very reasonable. An excellent choice if want to hang around in the area!
Stayed 2 nights in Feb 2024

10/10 Excellent

Toshihiro

Stayed 1 night in Feb 2024

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They nailed it. This is not a five star hotel, but for what it is, it is perfect. The room is rustic in style, but not overdone. Materials are quality and newer. As a remodel contractor I notice the workmanship that went into the construction and this was done by workers with attention to detail. It was the nicest room I have seen in a roadside motel. The only disappointment was the soft water, of which I am not a fan, but to each his own. The following night I stayed in a BW in San Diego and there was no comparison.

10/10 Excellent

Kiran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this area
Stayed 1 night in Nov 2023

8/10 Good

Wonjin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant is good
Stayed 1 night in Nov 2023

10/10 Excellent

Yang

Stayed 1 night in Nov 2023

10/10 Excellent

john

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Plain but large room. Helpful service.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Hotel room was very clean and stocked with nice amenities. The only restaurant, inside the hotel, is ok. It is convenient for a night after visiting Zion or Page area. The only negative is the hot tub is outside our room. The people using us were noisy. There were even people using it at 1am and talking loudly.
Stayed 1 night in Nov 2023

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay!
Excellent stay, big room comfortable beds and fantastic location! The restaurant is great as well, highly recommend this as a stay for Zion National Park or Bryce National Park as both are close. The pool was lovely ( even in mid October ) and coffee provided in room. Overall a great choice on our trip.
Stayed 2 nights in Oct 2023

10/10 Excellent

Paul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room amenities were great. Check in with Nick was seemless
Stayed 2 nights in Oct 2023

10/10 Excellent

Thomas

Stayed 3 nights in Oct 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect one night stopover
Stayed here for one night as part of a 2 week road trip and genuinely this was our best host yet. Check in was friendly, informative and swift. We had everything we needed on our doorstop for a night , a restaurant with great service and a fuel station . The room was large, comfy and clean, would definitely recommend
Stayed 1 night in Oct 2023

10/10 Excellent

Tam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet rooms and friendly staff.
Stayed 4 nights in Oct 2023

10/10 Excellent

Traci

Travelled with partner
Liked: Amenities
Had a beautiful setting. Jacuzzi pool felt amazing after hiking all day. Beds and pillows were super comfortable. Owner was very helpful and friendly. Food at the Thunderbird was excellent. Our waiter was great too!
Stayed 1 night in Oct 2023

10/10 Excellent

Winston

Travelled with partner
Liked: Staff & service, property conditions & facilities
The staff were extremely friendly and helpful. They help us get a a different frogs d mircowave in the from. Good donning options 20 minutes after in Knob. Nothing in Mt Carmel or Orderville.
Stayed 4 nights in Oct 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk was friendly and informative. The rooms were clean, quiet, and comfortable
Stayed 1 night in Oct 2023

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property a few glitches with heater And coffee maker
Stayed 1 night in Oct 2023

10/10 Excellent

Schelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
This was a great hotel! It was clean, spacious, modern!
Stayed 2 nights in Oct 2023

10/10 Excellent

Gregg, Bend

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, and helped with any questions.
Stayed 2 nights in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property with golf course. Wonderful restaurant. Definately will go back if traveling to this area.
Stayed 1 night in Sep 2023

6/10 Okay

Phan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am happy to stay in this accomodation, will stay again next time
Stayed 1 night in Sep 2023

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Those Ho-Pies !!!!!
It was great , I will be BACK!
Stayed 2 nights in Sep 2023

10/10 Excellent

Deborah

Stayed 4 nights in Sep 2023

8/10 Good

Jackie

Stayed 3 nights in Sep 2023

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service
We very much enjoyed the stay and the room was spacious and comfortable. Front desk was very helpful.
Stayed 1 night in Sep 2023

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern motel; large rooms and comfortable mattresses and bedding. We liked the little touches, like quartz(?) counter is the bath, and a tiled shower. Convenient to Zion NP. Definitely recommend.
Stayed 1 night in Sep 2023

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfortable, Pool was well maintained, and restaurant was delicious. Staff and waiters were very accommodating and pleasant to work with.
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 2 nights in Aug 2023

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant at the lodge was closed and the desk clerk “highly” recommended the Cordwood restaurant. While quaint and affording beautiful views, the entrees are over priced. The “airline chicken” ($37) was over-cooked and dry. I’ve had better in-flight chicken dinners. The beet and goat cheese salad contained Very small, mushy, tasteless pieces of beets as if they we’re attempting to disguise the use of canned beets. However, the trout my husband ordered was very good. But again over priced at $35.
Stayed 1 night in Sep 2023