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Reviews of Pega Pega Apartments

2.5 out of 5
Pega Pega Apartments
(Entrance) Kwartstraat, Stadionweg 4B, Oranjestad

Reviews

8.2

Very good

Rating 10 - Excellent. 40 out of 94 reviews" "
Rating 8 - Good. 33 out of 94 reviews" "
Rating 6 - Okay. 13 out of 94 reviews" "
Rating 4 - Poor. 3 out of 94 reviews" "
Rating 2 - Terrible. 5 out of 94 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Etai

Stayed 2 nights in Feb 2023

6/10 Okay

Crystal

Disliked: Cleanliness, property conditions & facilities
This location was about a 20 minute walk from the cruise port in Oranjestad. Within a 7 minute walk you’ll find a few restaurants such as Barefoot Restaurant. The property itself is not maintained well. When I arrived there, I noticed multiple locations on the sofa where hair from the previous guest was left. Dried toothpaste as well near the soap dish. Mold on the shower curtain. Dust and dirt in the corners of walls which means the floors are not swept or mopped. My lysol wipes were dirty after I wiped down lights switches and door knobs which means nothing was disinfected. The toilet roll of tissue that was in the bathroom had been used because less than half a roll was left which leads me to believe nothing was cleaned before my arrival. The water in the shower was not even lukewarm. After requesting for a cleaning service, the employee did not inform me when she was done cleaning and left without locking the door. The doors must be locked with three keys from the inside as well as the outside which was a bit concerning. The only good thing I can say is that the A/C in the bedrooms kept the rooms cool. I would not return honestly because the price does not equal the quality of what was offered.
Stayed 4 nights in May 2022

10/10 Excellent

Minangenou

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was a great place and centrally located. I loved it
Stayed 3 nights in May 2022

8/10 Good

leketia

Travelled with group
Liked: Cleanliness, property conditions & facilities
Pricing was very affordable. Unfortunately location is not in in close proximity of anything except the airport.
Stayed 3 nights in Mar 2022
Response from Team Pega Pega on 1 Apr 2022
Hi Leketia, Thank you for taking the time to leave a post-stay review. We are very glad to see that you had a positive experience! We hope to welcome you another time! Warm regards, Team Pega Pega

10/10 Excellent

Robert

Stayed 3 nights in Mar 2022
Response from Pega Pega on 23 Mar 2022
Thank you for your nice review!

8/10 Good

theodore a

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
not to far
Stayed 3 nights in Feb 2022
Response from Hotel Management on 1 Mar 2022
Hi Theodore, Thank you for taking the time to write a review for us! Is there something we can improve in our hotel to increase your score the next time? Please feel free to let us know! Kind regards, Team Arubiana Inn.

4/10 Poor

Arlene

Disliked: Cleanliness, amenities, property conditions & facilities
The place needs some renovations, the water wasn’t going down in the bathroom in the master bedroom, I spoke to the young lady and she said her boss was going to send someone but no one came. I also found out the guy next door was having the same issue with his bathroom. They need to put air conditioning in the living room, there is not much channels to chose from, or they need a guide to say what channels they do have. What was advertised wasn’t what we got. The refrigerator was full of ice( it needed to defrost). It was like a dorm refrigerator. The area is very quiet and everything is about 4 to 5 minutes from the apartment, that was the best thing. We asked for an iron and ironing board and that was given to us.
Stayed 4 nights in Oct 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
The internet photos we're not accurate to say it was off the beaten path is an understatement we did not feel safe in the neighborhood and one of the showers didn't have all the working parts
Stayed 6 nights in Apr 2021

10/10 Excellent

james

Stayed 7 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment had all appliances one would need except an oven. Even provided a small cooler to take to the beach. Beach was within 5-minute walking distance. Very quiet area. Only one of the showers had hot water and the dmell from the sewer system was noticeable but not overwhelming. I would stay again.
Stayed 6 nights in Feb 2020

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Pega Pega Apartments provides the budget traveler with great value for money. The apartments are clean, safe and spacious, and provide all the amenities required for a comfortable stay in Aruba. Convenient and quiet location, within walking distance or a short drive of the beach and downtown Oranjestad. Limited service as office across the street is only open part of the day, and housekeeping is not provided everyday.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities
Thought there was a pool I could use. A custodian gave the key the 5th day. ok I guess. It s close to beach and about 15 minutes to down town. Quiet area.
Stayed 7 nights in Feb 2020

10/10 Excellent

Mark, Indiana

Liked: Cleanliness, amenities
Quiet side street location, amenities not quite like a US hotel but perfect for a Caribbean getaway
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Apartment #11 was large, clean, inexpensive and very close to the airport (near the stadium, not the fancy side of town). The A/C in one bedroom was stuck on freezing, in the other bedroom the A/C was moderately cool, but the livingroom and kitchen area was hot hot hot --- no A/C at all. We brought our own food for the week and struggled to store our things inside the very tiny refrigerator. Wi-Fi was spotty, off and on. It was quiet at night.
Stayed 7 nights in Jan 2020

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, amenities
Very friendly communication, easy check in and check out process. Perfect central location.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice apartment with all the necessities!
Had an overnight layover in Aruba and didn’t want to camp in the airport so we decided to book a stay at Pega Pega because the price was right and it was close to the airport. I have to say I was pleasantly surprised upon seeing the place. The apartment wasn’t anything resort-like, but it was very nice. Had all accommodations we needed (WiFi, AC, TV, warm water, comfy bed, fridge). We will definitely be booking with them again in the future. Thank you!
Stayed 1 night in Jan 2020

10/10 Excellent

Justin, Dallas, GA

Travelled with partner
Liked: Cleanliness, amenities
Had a great experience on our one year anniversary. Everything from booking to checking out has been pleasant. It includes everything listed in the description (wifi, full kitchen, king bed, etc) and the bed was super comfortable. I didn’t get his name but the employee from the Philippines really cares for the place and treats the guests with respect and does his best to make sure they are happy and enjoying their vacation. Just really got that warm feeling from talking with him. I feel like he would take time out of his personal schedule to accommodate the guests if they had a problem. Definitely a 1/1,000,000 character to find. Thanks Pega Pega, definitely will stay here again when we come back.
Stayed 5 nights in Nov 2019

10/10 Excellent

Peng, colombia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, very quite, good location and close to everything
Stayed 8 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place in the city Nice public beaches nearby 15 min walk to to everything
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach and close to a supermarket. Very nice hosts.
Stayed 21 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quite location and neighborhood Near by to almost everything
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staffs. Good location. Clean room and restroom
Stayed 1 night in Jun 2019

8/10 Good

Abby

Liked: Cleanliness, property conditions & facilities, room comfort
Can't beat it for the price
Lots of space and all the appliances you could need - simple but functional. Clean, too. The bed wasnt very comfortable for someone with back issues, and it's difficult to get the right temperature with the A/C blowing directly on your head. The check-in staff was very nice and explained everything, he stated housekeeping would come after three days but they never did. Which was fine, but I had a head cold so I ran out of tissue paper and had to steal that from my friends fancy hotel because the Pega office hours are very limited. Quiet at night but not so much during the day as it's adjacent to a school yard. Not too far from downtown (20 mins walking) but feels kind of sketchy at night. Overall it was a great value for the price and perfectly comfortable - would stay again.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fantastic. Clean and quiet. Perfect. Thats all I have to say.
Stayed 4 nights in Jun 2019

10/10 Excellent

CH, Vancouver, CA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quite neighborhood, close to bus stations.
Stayed 7 nights in Apr 2019

8/10 Good

gene

Liked: Cleanliness, amenities, property conditions & facilities
the apts were a little dated but were extremely clean and functional
Stayed 9 nights in Apr 2019

6/10 Okay

alan

Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, amenities
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2019

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
It was a nice neighborhood to stay in, just blocks from the beach. The apartment was very comfortable and affordable.
Stayed 7 nights in Mar 2019

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
as always!! everything perfect, 4th time i stay there, very very comfortable and clean!! thank you pega pega
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2019

6/10 Okay

Romeo

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Well, the property was ok but we never had the toillet cleaned. We had to clean the toillet every day the 8 days se stayed there. The cleaning services never appeared. It really was dissapointed.
Stayed 8 nights in Jan 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Comfortable convenient easy access close to beach and restaurants and shopping
Stayed 14 nights in Dec 2018
Response from john on 16 Jan 2019
Thank you so much for the wonderful review. we are looking forward to accommodate you again.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It was in a fabulous area. But no hot water at all, and was told that most people on the island don’t have hot water. When asked for a new room, was told on Christmas that we had to leave and will get a refund. Then charged $200 more for a new room in another inn.
Stayed 7 nights in Dec 2018
Response from Willeke on 21 Jan 2019
Dear Lonnie, you where asking for a refund and approached us very rude. I accepted the refund and came to you to arrange all, at that moment you where very friendly and then i suggested that you could get a room in our hotel with a small extra payment. You accepted this and told me your where very happy with this.I gave you a free breakfast because i wanted to make you as comfortable as possible. I think its very hard on our end to please people that can not be pleased, as i read her in the review.. But stil we thank you for staying with us and sharing YOUR truth.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Oct 2018
Response from john on 20 Dec 2018
Thank you for rating!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was great place right in center, easy access to everywhere. apartment was clean and loved the veranda!
Stayed 5 nights in Oct 2018
Response from john on 20 Dec 2018
Thank you for such a nice reviews!

8/10 Good

Rose, Altadena, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in the apartment for 8 nights and were overall pleased and would stay again. We did have an issue with the water leaking through the wall into the kitchen area after showering and some work is needed to repair the situation, but it did not keep us from enjoying our stay. I cooked dinner most nights and loved having the kitchenette. It is close enough yet far enough way from downtown area so it is quiet and peaceful. I thought we would be bothered by the noise of the airplanes since it is pretty close by but I was wrong. Loved it and would stay again.
Stayed 8 nights in Jul 2018
Response from john on 23 Dec 2018
Thank you for such a nice reviews. however , we sorry for the inconvenience about the water leaked but we would like to inform that it was fixed right after you checked out. so it was now better.

2/10 Terrible

Mag, Pega in down town

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
So much any crawling in the kitchen sink and everywhere around the counter top. Even near the trash can and on the wall. Bathroom is totally disgusting because really smell so bad. So bad that as soon as u open the door, smell like million people pee on. Shower always clog. Bathroom sink always clogs. Don’t recommend this place at all
Stayed 14 nights in Jul 2018

8/10 Good

Robyn

Liked: Staff & service, room comfort
Good sized apartments and very good value for mone
Stayed for 3 nights, after spending the first 4 across the road in Cadushi Apartments, owned by the same company. I opted for Pega as the apartments were half the price of Cadushi, which were very nice. Pega is, correspondingly, half the quality of Cadushi, with rather dated apartments, but it is still very good value for money. In short, a stay in Cadushi is worth splashing out for a few days of luxury, and at Pega if you still want a similar sized apartment, but with fewer frills! Just a word on walking distances though...Surside Beach is 10 mins on foot, and the downtown area of Oranjestad 15-20 minutes.
Stayed 3 nights in Jul 2018
Response from john on 20 Dec 2018
Thank you Robyn for the honest and Nice reviews. we love to accommodate you again in future.

10/10 Excellent

pat, miami beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
reviews can say a lot but if you do not experience it yourself you never know, absolute amazing, very comfortable , super close to the beach , 10 min walk to town and 5 min from the airport, in my case it was just perfect!!!!! I am going again to pega pega, the only thing i would change is the damn clouds that followed me from Miami, But overall 5 Star!!!
Stayed 3 nights in Apr 2018
Response from john on 20 Dec 2018
Thank you Pat for the fantastic compliments , we really appreciated it. we hope we could accommodate you again next time!

8/10 Good

Danielle, Aurora, Ont

Liked: Cleanliness, staff & service, property conditions & facilities
Affordability within walking distance to beach.
Great location within walking distance to beach. Everything you need in the apartment.
Stayed 5 nights in Feb 2018
Response from john on 20 Dec 2018
Thank you Danielle for the nice review. we hope to accommodate you again next time!

8/10 Good

Diana

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2018
Response from john on 20 Dec 2018
Thank you Diana for the nice rating for us!

8/10 Good

Archibald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My 6 Day Stay at Pega Pega Apts.
My stay was quite good.for an apartment condo, it certainly met with the advertisement I had read. Its amenities were all available including a strong Wi fi signal. Proximity of access to almost anything or place I want to go, the beach, bus stop, restaurant etc. Located on a quiet back street, but easy to move around. John the receptionist on duty was very helpful when needed and the place was clean throughout...
Response from john on 20 Dec 2018
Thank you Archibald for all the compliments, I appreciated it esp of mentioned name. we hope we could accommodate you again next time!

10/10 Excellent

Yury , miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good it's ok room is nice but no ac in dinning room it's hot.
Stayed 1 night in Feb 2018
Response from john on 21 Dec 2018
Thank you Yury for the review. we are sorry and yes the airco is only available in bedroom. But if the airco is on with bedroom door open , the living room and dining will become cold

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Excellent, great staff, comfortable room, secure location
Stayed 1 night in Feb 2018
Response from john on 21 Dec 2018
thank you for the wonderful compliments!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pega Pega
The person who met us and showed us around the apartment (name was Jon maybe?) was amazing. Nicest guy I may have ever met. Would stay here again based solely on my interaction with him. Room was nice.
Stayed 1 night in Jan 2018
Response from John on 21 Dec 2018
Thank you so much for the Excellent review, especially with the special mention of my name. im hoping to see back again next year or in future too.

8/10 Good

William H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aruba Abode
A comfortable apartment near the Airport and downtown. Can walk to many places within a reasonable time. Store and dining within 3 blocks, beach 5 block, downtown 2km. At check in, John was very helpful and informative and a very good resource. I would stay here again on a return trip.
Stayed 3 nights in Dec 2017
Response from john on 21 Dec 2018
Thank you William for very nice reviews and also for special mention of my name. we are looking forward to see you again soon!

10/10 Excellent

W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, centrally located apartment for DIYers
Access to the hotel includes a bit of dirt road (probably not required) but there seemed to be no problem with parking availability. The place is centrally located and walkable to Surfside beach. The apartment had a large living room and ample bedroom, full bathroom and kitchen, and a porch with chairs. There is a *small* safe in the room. On check-in, the bedroom light was burned out, but fortunately the employee was still around (this was lucky because they have very limited hours staffed). Though we had limited interaction with staff, they seemed friendly. There is no daily housekeeping as at a hotel but this was just fine. I wish I'd made a longer reservation!
Stayed 1 night in Dec 2017
Response from john on 21 Dec 2018
Thank you W for such an honest and nice reviews. thanks for the effort also to show the actual photos. if the guests has any concerns or needs we are very open for help. We advise during check in also to don t hesitate to send us a message if anything.