6/10 Okay
James, Boston
Travelled with partner, Travelled with group
9 May 2024
Liked: Cleanliness, staff & service
— No soda in fridge within room
— need better soap and shampoo. Should offer bar soap as well as liquid.
— No after shower body lotion
— bath towels too small
— Beds are hard and pillows uncomfortable. Caused back and neck ache
—Could not get into any dining venues. Only two. Most offer 9 or 5 PM
—Ginger was good
—Buffet… food average. Too many fruit flies.
—Buffer should have enforced dress code. People covered in sand, sweat, and bathing. Suits with tank tops hanging over food.
—-nuts should not be above the yogurt center. This could cause contamination for those with nut allergies
—-pul area too small. Needs a redesign
— you need drink servers. Having to go too bar all the time is not relaxing
—Need to present a code of conduct. Very loud and obnoxious behavior. Adults acting like teen agers.
—patrons should check their politics at the door when arriving; it makes the environment too uncomfortable. Too many T-shirts with political statements and violent depictions. Makes you fell very uneasy.
—-cheap lounge chairs
—-Service was on average good.
—-cleaning staff was very good.
—hotel and staff on the most part welcoming for the LGBTQ community; however, patrons, not so much. Ignorant and at times awkward behavior. Again code of conduct should be spelled out.
—Casitas should be renovated. The resort appeared to need updates
— Gym was excellent.
— Overall, we made the best of our stay… but due to several factors will not likely return. Felt isolated.
James
Stayed 10 nights in Apr 2024