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"The Wi-Fi went out a lot, unfortunately, and the room was very damp. We did come back to all of our clothes feeling very damp maybe just needs a humidifier in room 424 , staff was very nice and helpful, pool was clean , breakfast was hot and ready Just WiFi and damp "

"The room was smaller than I expected. I was also surprised that the cleaning crew was not as prompt as what I'm used to. That said...beautiful spot...nice restaurant oin premises with good food and great access to downtowen Naples. I would stay there again!"

"Our stay wasn't good; the hotel was packed with people, which made it hard to do anything, especially at the pools, where there was no room to sit. And the most disappointing thing was that they didn't provide room cleaning service. Even though I went to speak with the staff, they never sent anyone, so we decided to leave the hotel early because we didn't like the service or the housekeeping. At one point, a staff member told me I had to send a text message to request housekeeping, and although I found it outrageous, I did so to see if they would actually follow through—but they still didn’t come. Another issue is that with the limited restaurant and activity options—which, on top of that, are very expensive within the hotel—you have to look outside the hotel for things to do and eat, so it doesn’t make sense to pay for a hotel like this just to have to go out and look for options. "

"Clean"

"Nice bathroom but a little outdated otherwise "

"Lovely hotel, great location - only comment would be better wine selection"

"Breakfast was great, bed was comfortable. No complaints whatsoever "

"Strongly suggest the shuttle it takes you out to a secluded beach area!! The hotel, in my opinion is perfectly located. Close to shops, restaurants, and walking trails. Vanderbilt Beach area is close by car but far enough away if you’d rather not deal with the congestion. "

"They place was way under staffed. It took 45 minutes to get a sandwich, the bars was very depleted to the point the bas tender had to leave for roughly 10 minutes to go get alcohol to make guest drinks. I was drinking water so was not a problem for me. The checking in was a 4:00 and was told most likely would get in around 3:00 but would receive a text when the room was ready. 4:00 came around and did not receive a text. There were a lot of frustrated people in the same situation trying to get into t here rooms. Again, under staffed and poor management. "