8/10 Good
Karen F.
16 Sept 2025
Liked: Cleanliness, check-in, communication, location, listing accuracy
We visit every year for a family reunion of about 30 family members, and we rent several condos at Phoenix X. We love staying at Phoenix X. Here is a rundown of our highlights. The TV in the living room didn't work when we arrived, but Brett Robinson had a new TV installed the next day. There was a card on the countertop in the kitchen when we arrived, left by an exterminator. That might explain the roaches we found in the cabinets. We enjoy spending time with our family at the beach and pool, and it is a big plus that grills are available for our family cookouts. We left some women's leggings and a shirt in the master bedroom's dresser drawers by mistake. When we called the next day, someone on the property went to the room to check, but they didn't find them. Housekeeping was notified and said they didn't find them either. It's a mystery where the forgotten clothes are.Although we had a few issues this stay, we will be back.
Karen F.
Stayed 4 nights in Sep 2025