First off, the stay was awesome. The condo was as described and purely beautiful. The following are not complaints, just feedback to address some issues so that future guests are better accommodated.
1) I received multiple alerts via email and text that the unit was ready for my arrival. Including two alerts that told me to check in at the property. When I got to the property, the staff, all though very accommodating, didn’t know anything about my arrival nor where they prepared to provide the check-in package. Someone didn’t follow thru on this process
2) There were previous reviews from travelers that the kitchen utensils needed to be updated. And although there was a follow-up from management on this concern, as of my stay, nothing had changed
3) The microwave was putting out an alarm that service was needed. I could not find anyway to silence this shy of unplugging it, which is what I did.
4) The master bathroom toilet has issues. Major issues. Despite using the provided plunger, there was no unstopping it. This became a nuisance considering there were four people in the condo with one usable restroom.
5) The light in the master shower does not work
6) There are numerous leaks assumed from the condo above noticeable throughout this condo. Some of which appear to have been there awhile and present signs of mold
Again, the above are not complaints. We enjoyed our stay. But addressing the issues above would have made this stay flawless and would no doubt secure our return to the same unit.