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"Angelic setting with wonderful staff and excellent food "

"Extremely slow check-in process, our room was only ready at 5:30pm, desk service was poor. Our room was not cleaned and towels were not replaced for 2 days. I needed to go down to the reception to ask for toilet paper. Staff has poor English knowledge. Food selection was below our expectations. At dinner, there was no table service for drinks, only a single and slow waitress at the bar with a long queue to get some drinks. Hotel facility was good especially for skiing. In general, great hotel...

"Good for the price and close to autobahn, but not recommended for a comfortable staying "

"Very good in general. The lady at the front desk was extremely helpful with indications due to my late arrival and also where to park, provide me with refreshment drink. Breakfast was modest. I pre-booked for two people, finally I went alone but they told me that I had to pay breakfast and taxes for two. I waited for 20 minutes during the checkout to receive any positive answer but I lost my time. Not flexible at all."

"Wir sind sind da angekommen und wir würde den ersten Stock gesagt aber kein Zimmer Nummer geteilt , und dann entlich eine Zimmer entdeckt aber nicht die Richtige....Sonst ok."