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Reviews of La Quinta Inn & Suites by Wyndham Tumwater - Olympia

3 out of 5
La Quinta Inn & Suites by Wyndham Tumwater - Olympia
4600 Capitol Blvd. SE, Tumwater, Olympia, WA

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 1001 reviews" "
Rating 8 - Good. 260 out of 1001 reviews" "
Rating 6 - Okay. 86 out of 1001 reviews" "
Rating 4 - Poor. 40 out of 1001 reviews" "
Rating 2 - Terrible. 35 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Patty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a little odd finding our way in to the hotel parking lot but once there everything was very nice. I’d stay there again.
Stayed 1 night in May 2024

10/10 Excellent

Tanja

Liked: Cleanliness, staff & service
Nice place.
Stayed 1 night in May 2024

4/10 Poor

Young

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
staff was not kind.....
Stayed 1 night in May 2024
Response from GM- H. Smith on 21 May 2024
Hello Young,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Tumwater - Olympia. I am sorry that your experience did not meet your expectations.Your feedback is very important to us, and I am saddened to hear that the staff was not kind. I will be sharing this with all team members and try to coach them on better customer service.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Walter

Travelled with partner
Liked: Staff & service, property conditions & facilities
Room was dusty.
Stayed 1 night in May 2024

8/10 Good

Nickolas

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice front desk people and staff. Breakfast was consistent with other hotels we’ve stayed at. Good place to stay for the price.
Stayed 3 nights in May 2024

6/10 Okay

Robert

Took two days of a three day stay to get a working TV in the room. No extra Kleenex or other supplies.
Stayed 3 nights in Apr 2024

10/10 Excellent

Nickolas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk people. So far so good!
Stayed 1 night in May 2024

8/10 Good

Connie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice pet relief area
Stayed 1 night in Apr 2024

10/10 Excellent

Libby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms
Stayed 1 night in Apr 2024

8/10 Good

Eron

Stayed 1 night in Apr 2024

8/10 Good

April

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 3 nights. Plenty of parking and staff was friendly. The pool was dirty, lots of hair floating in the water. The room’s heating/cooling system was very loud and confusing to use. I was either hot or cold and could never get it to be at a decent temp for bedtime. Lots of breakfast options, even has a waffle iron and what appears to be pancake iron but not quite? I tried it but prefer the waffles.
Stayed 3 nights in Apr 2024

10/10 Excellent

Bob

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and the people are great
Stayed 2 nights in Apr 2024

4/10 Poor

Heidi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room smelled like mold/mildew. They tried covering it up with a couple air fresheners.
Stayed 2 nights in Apr 2024
Response from GM- H. Smith on 22 Apr 2024
Hello Heidi,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Tumwater - Olympia. I am sorry that your experience did not meet your expectations.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Heather

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
The room was nice, however the pool looked dirty so we didn't get to enjoy that. We stayed for two days and breakfast was disappointing. The was great very welcoming and friendly. The overall property was nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Concetta, Turner

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful clean property
Stayed 1 night in Mar 2024

10/10 Excellent

Jeffrey, Bend

Travelled with partner
Liked: Staff & service, property conditions & facilities
Property on the main drag and right off the freeway but no noise in the rooms.
Stayed 1 night in Apr 2024

10/10 Excellent

Faridah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at check in was very helpful and quick.
Stayed 1 night in Apr 2024

10/10 Excellent

Jan, Stanwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Noticed water damage in the bathrooms but overall a great place to stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Shannon, Camarillo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this la quinta is beautiful. loved the design and the lobby breakfast area is amazing. the front desk staff was really nice and welcoming. the room with king bed was spacious and clean. there are nearby restaurants that are walkable although some construction on the nearby streets are cause for caution. all around good experience
Stayed 2 nights in Mar 2024
Response from GM- H. Smith on 9 Apr 2024
Hello Shannon,Thank you so much for the wonderful feedback. We are so happy you enjoyed your stay and hope to see you again soon!

8/10 Good

Stan

👍
Stayed 2 nights in Apr 2024

10/10 Excellent

Joshua

Stayed 1 night in Apr 2024

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for our family for one night. Breakfast was nice for my kiddos as well. Convenient location
Stayed 1 night in Apr 2024

10/10 Excellent

Rachel

Stayed 1 night in Apr 2024

8/10 Good

Daunita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was fine
Stayed 2 nights in Mar 2024

10/10 Excellent

Zicong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property m. New and clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service
I liked it fine, except the rooms are too dark!
Stayed 2 nights in Mar 2024

4/10 Poor

Ahmed

Travelled with partner
Disliked: Staff & service, property conditions & facilities
the was not too terrible but definitely the room wasn’t in a great shape with few things falling into disrepair and carpets in the room (and the hallways) that I dont think had seen deep cleaning in a while. overall, just unpleasant stay.
Stayed 2 nights in Mar 2024
Response from GM- H. Smith on 28 Mar 2024
Dear Ahmed,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Tumwater - Olympia. I am sorry that your experience did not meet your expectations.Your feedback is very important to us, and I am saddened to hear about your experience during your stay with us. I have shared this with our new head engineer and he has addressed all these issues.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Please feel free to reach out to me with any other concern you may have.

10/10 Excellent

Umesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2024

6/10 Okay

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice staff, beds were a little hard. The kids loved the waffle maker at breakfast 😊
Stayed 1 night in Mar 2024

8/10 Good

Ni

Liked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Joshua

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, updated, and comfy.
Stayed 1 night in Mar 2024

8/10 Good

Judith

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful staff
Stayed 1 night in Mar 2024

8/10 Good

Jan, Stanwood

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet.
Stayed 1 night in Mar 2024

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, wonderful room!
Stayed 1 night in Mar 2024

8/10 Good

Luis

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at hotel with my teenaged son. Modern decor. Very clean. Lovely gentleman working the front desk. Quiet area. Just a quick drive into town for dinner. Would definitely stay again. Highly recommend this hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Kaileen

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, easy access on and off the freeway, close to dining, excellent service.
Stayed 1 night in Mar 2024

10/10 Excellent

Terri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean & comfortable room, awesome breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Carlos

Travelled with family
It was a great place. We enjoyed our stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Randall Wayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay ,friendly staff & good location
Stayed 6 nights in Feb 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Deborah

Travelled with family
Stayed 1 night in Feb 2024

10/10 Excellent

Jerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
My stay was wonderful, staff are amazing, checking in and out was very simple. Rooms are very clean. Breakfast was really good.
Stayed 5 nights in Feb 2024

10/10 Excellent

Geri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place!
This is the BEST hotel! Everything is top notch!
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Meh.
Meh. I'm not sure why my co-workers like this place so much besides the location. The beds are hard, shower water pressure is horrible, tub is small, breakfast is lacking, and pool is small & dirty, there's no hot tub. Rooms were clean and the breakfast was good with what they did have. Coffee is always appreciated throughout the day & the evening sugar cookies were a nice surprise after a long day at work. Thank you to the staff for their kindness & excellent customer service.
Stayed 1 night in Feb 2024
Response from GM- H. Smith on 26 Feb 2024
Hello,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Tumwater - Olympia. I am sorry that your experience did not meet your expectations.Your feedback is very important to us, and I have shared it with upper management and maintenance.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

carrie

Liked: Staff & service, property conditions & facilities
Staff is great. I know the one gentleman I dealt with was in on a shift he had to cover. Great attitude. Thank you. I am doing chemotherapy and my daughter is on spectrum, the rooms are quiet and they accommodated our need for an end of the hall room. I would definitely stay here again. Breakfast was great, different each day, including a wonderful cook on time and talkative. Staff like this is few and far between. The only issue was the pool was unavailable during our stay and my child, although busy, noticed each time we passed the location. No one's fault, things happen but it lead to, with her condition, a tantrum. Thank you for being so accommodating. Take care
Stayed 4 nights in Feb 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024