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"If you’re looking for an unforgettable first impression—for all the wrong reasons—this is the place. Upon arrival, the front desk clerk confidently insisted that I had stayed at the hotel the previous week. This was completely false, as it was my first time there. Despite calmly clarifying this, he continued in a rather intimidating tone, repeating that I had been there and even stating he would “verify it” using my ID. Only after checking did he realize his mistake and offer an apology. While I appreciate the apology, the situation should have never escalated in that way. Accusing a guest and speaking in a threatening manner is simply unacceptable. This experience clearly reflects a lack of proper customer service training and attention to detail. A hotel stay should begin with a welcoming and professional interaction—not confrontation. I hope management takes this seriously and invests in better staff training, because no guest should be treated this way."

"Disgusting hotel Bedspreads had stains 1.5 pillows per bed and they were flat I asked for more and was told I had to be back before the maids left to see if they could even exchange my pillows and bedspreads. We were on the way to an event could not return to room. I asked if they could grab 2 pillows and hold on lobby till I got back and was told no that’s not how it works. Never have I been treated like this at a motel. Motel room was dirty and everything was old mismatched, paint peeling off, spiders in the room. Please don’t waste your money at this motel 6 Motel 6 NORTH BROWNSVILLE. The other Motel 6 is nice but had no rooms ALSO, WHILE I WAS CHECKING IN ANOTHER COUPLE CHECKED IN, AND THEY LITERALLY CHARGED THEM DOUBLE THE PRICE OF THE ROOM I PAID FOR FOR THE EXACT SAME ROOM THAT’S RIDICULOUS DO NOT RECOMMEND "

"Hotel is very nice in North Brownsville, which is new "

"Went to get my card for my room (on the 3rd floor) key didn’t work so i had to go down again to talk to the employee. his attitude was okay. then we walked in the room. it was a mess. had to go down again and turns out he gave us the wrong room and had a bad attitude as well. the new room was bad. there was a roach in the bath tub. this made me disgusted. never booking here again."

"Sucio y habían cucarachas "

"Old, dirty, don’t choose "

"Did not have breakfast at the property "

"This place needs to be fumigated. I encountered spiders and small roaches on the last 2 days of my stay. "

"Staff was great accommodations were good "