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"The staff was nice, room was clean and easy check in and check out. "

"Hot spring is great"

"Room was great. Well prepared as with all Toyoko Inn Hotels. We enjoy the central locations of the hotel and the convenience to get to and fro. Service is great and staff courteous always. And checkin and out is fast and automated after the system captured our details after the first stay. Family enjoyed the 24h coffee area and use of moisturizer due to the dry season. Breakfast is great and convenient so that we could set off quickly the next day. We drove and needed parking. While the chargeable hotel car park is not suitable for our mpv, we thank the receptionist for their info on other surrounding parking locations and charges. And indeed the charges are lower than the hotels and some have further lowered their rates."

"The service and the team at Hotel Kaneyamaen was only surpassed by the amazing morning views of Fuji while soaking in our private hot spring onsen. What a joy and a privilege to stay at such a wonderful property with attentive, kind, lovely staff!"

"Very clean and spacious room, staff were friendly "

"Great stay! Recommend highly"

"Room was above average , excellent location! Will stay again"

"We enjoyed our stay at the Toyoko Inn. The staff were very pleasant. Very clean throughout. There are good laundry facilities, however, we were visiting family so it wasn't needed. The Ome line was nearby so it made travelling easy. It is conveniently located near shops, shopping centre and well known fast food outlets. My only suggestion would be that perhaps cereal could be offered on the breakfast menu. The food was lovely but not something we were able to eat as a breakfast. I appreciate this is just a difference in cultures and we did buy cereal & milk which we kept in our room. If you're lucky enough to get room 1402 you will have the most breath taking view of Mt Fuji! I would highly recommend this hotel and will use again on future trips. "

"The rooms were clean and comfortable. The hotel staff was polite, courteous and accommodating. We enjoyed their breakfast buffet at a very reasonable price. The hotel was in a great location; walking distance to the train station, restaurants, retail shopping stores and a full service grocery store."