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Reviews of Holiday Inn Express Hotel & Suites Okmulgee, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Okmulgee, an IHG Hotel
2780 N Woods Dr, Okmulgee, OK

Reviews

8.6

Excellent

Rating 10 - Excellent. 246 out of 452 reviews" "
Rating 8 - Good. 123 out of 452 reviews" "
Rating 6 - Okay. 43 out of 452 reviews" "
Rating 4 - Poor. 19 out of 452 reviews" "
Rating 2 - Terrible. 21 out of 452 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jobi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
The bathroom was not clean like the first time we stayed there.
Stayed 1 night in May 2024

8/10 Good

James

Liked: Cleanliness, staff & service
The site had no room safes and the front desk had no way to secure customers valuables,if needed.
Stayed 4 nights in May 2024

10/10 Excellent

CURTIS L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 1 night in May 2024

8/10 Good

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No SAFE IN ROOM NO METHOD TO STORE VALUBLES AT OFFICE ARE FRONT DESK
Stayed 4 nights in May 2024

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 recommend for last minute need to find a place to sleep. Super convenient and staff was excellent
Stayed 1 night in May 2024

10/10 Excellent

Jobi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was not open
Stayed 1 night in Apr 2024

10/10 Excellent

Dana Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Monica Robert was very professional and pleasant to work with. All the staff friendly. Accommodations were excellent. Breakfast was good. Very satisfied with facility.
Stayed 2 nights in Apr 2024

8/10 Good

Gerald

Stayed 1 night in Mar 2024

8/10 Good

John

Stayed 1 night in Apr 2024

10/10 Excellent

Teri, Medford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good weekend. There was a little confusion at first, everything was taken care immediately. I appreciate it because my boyfriend was able to get us checked in so i just had to go in do the paperwork and go straight to resting after working all day. Thank you
Stayed 1 night in Mar 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is very clean. The staff is friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Gary

Stayed 1 night in Feb 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Keri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were very clean and comfortable. Breakfast was hot and fresh. The employees were very nice. They no longer have a hot tub but everything else was great.
Stayed 1 night in Jan 2024

2/10 Terrible

Larreka

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Robert, Flower Mound

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet and excellent breakfast Wonderful sheets and beds. Thank you Holiday Inn for being consistent!!!
Stayed 1 night in Jan 2024

8/10 Good

Ouida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When exit doors lock at night needs better lighting to the front door.
Stayed 1 night in Jan 2024

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Sean

Stayed 1 night in Jan 2024

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far I love the bed
Stayed 1 night in Dec 2023

10/10 Excellent

rodolfo

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great

10/10 Excellent

Cotney

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good for price. Service was EXCELLENT! Phillip who does the breakfast was so friendly and chatted with all of us. He made sure everyone had what they needed. We actually stayed a second night.
Stayed 1 night in Nov 2023

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was under repairs. The staff was great but the hotel was being painted. Great that they are putting money back into there business but it caused us to have to change rooms. The door would not close. By doing that we got a room that wasn’t as nice as the first room. Other than that, the stay was nice. I would stay there again.
Stayed 2 nights in Nov 2023

2/10 Terrible

Chris

Travelled with family and small children, Travelled with partner
Liked: Amenities
Checked us into an occupied room, shock for that guy. Sewer smell in the rooms. Thumbtacks and tape in the ceiling. Big tear in the curtains with a spotlight outside that shines straight in through the tear all night. Stay in any other hotel in the area, the holiday inn express by the aquarium is just a few more miles and much better run
Stayed 1 night in Nov 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Casey

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
My infant was bit by bed bugs during our stay. Room 313. Housekeeping did not knowing who to talk to about this when I asked to have a manager or supervisor come to the room. Once I went to front desk none of management was on property. She simply said leave it (the bed bug) here and they’ll call you. Negative, I stayed until the executive manager showed up after 11am. Ex. Manager said he would fully refund the room but did not provide a receipt until I asked for one. Shady, shady.
Stayed 1 night in Oct 2023

10/10 Excellent

mitchell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

NANCY, Oroville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt at home there. Excellent breakfast, friendly staff and closeness rooms.
Stayed 4 nights in Sep 2023

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were on the bottom floor and there was lots of walking noise on the second floor-not insulated well enough. It was quite bothersome. Staff friendly, breakfast was good.
Stayed 1 night in Sep 2023

4/10 Poor

Danyal

Travelled with group
Disliked: Room comfort
Room 222 bugs in the bed, next day had quite a few insect bites, knob for the sink was broken. Am still waiting for my 25$ incidental to be returned which is still pending even after almost 10 days.
Stayed 1 night in Aug 2023

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

NANCY, Oroville

Liked: Cleanliness, amenities
Everything about the property was great. Room, pool area and dining area all very clean. The breakfast was wonderful and the staff very helpful. Definitely would stay there again!
Stayed 3 nights in Aug 2023

8/10 Good

Bahman

Liked: Staff & service, amenities, property conditions & facilities
Very friendly & clean
Stayed 1 night in Aug 2023

10/10 Excellent

RaeAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Don

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Bed is sufficient! Would stay here again.
Stayed 1 night in Aug 2023

10/10 Excellent

rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice and clean hotel and very conveniently located. I would go back there to stay.
Stayed 2 nights in Aug 2023

10/10 Excellent

Andre

Travelled with family
Liked: Amenities
Great hotel
Stayed 1 night in Aug 2023

6/10 Okay

Norman

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Wilfred

Liked: Cleanliness, staff & service, property conditions & facilities
Good friendly service and nice room
Stayed 2 nights in Jul 2023

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Travelled with family
Visiting for 4th of July
The Holiday Inn Express in Okmulgee offers a decent breakfast, and the person in charge of cooking/restocking did a great job. The front desk staff were accommodating and friendly when we asked for towels/toilet paper, etc.;. The building is in disrepair, the dining area has roof leaks, and mold is growing on the ceiling/walls. Fire sprinklers are rusted over and look unsafe. There are many unrepaired holes in the walls. There is a pungent smell of mold/mildew throughout the hotel. The shower curtains are ripped. The blankets/comforters are ripped with stuffing falling out. The pillows need washed as they smell like body odor/sweat. The pool area was very dirty, with large gobs of hair floating in pool. There is algae/mold growing in the pool. Pool ladder steps are broken and unsafe. I hope the owner will repair the hotel, as it is deteriorating and we may not stay there next time if the conditions don't improve. Considering driving up 75 North to Tulsa next time.
Stayed 3 nights in Jul 2023

10/10 Excellent

Alisha

Stayed 2 nights in Jun 2023

10/10 Excellent

Tana, Elkhart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Pamela

Stayed 1 night in Jun 2023

10/10 Excellent

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Stayed 1 night in Jun 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
THIS WAS OUR SECOND TIME TO STAY. IT WAS VERY NICE.
Stayed 1 night in Jun 2023

8/10 Good

Mary Ann

Liked: Cleanliness, staff & service, room comfort
It was clean, but the bathroom had mold that they attempted to cover with caulking. The toilet paper holder was unstable. The rest was excellent.
Stayed 1 night in May 2023