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Reviews of Fordson Hotel, in the Unbound Collection by Hyatt

4 out of 5
Fordson Hotel, in the Unbound Collection by Hyatt
900 W Main St, Oklahoma City, OK

Reviews

9.2

Wonderful

Rating 10 - Excellent. 761 out of 1000 reviews" "
Rating 8 - Good. 135 out of 1000 reviews" "
Rating 6 - Okay. 63 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoying our stay here!
Stayed 1 night in Apr 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

D Rutledge

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only place to stay in OKC.
Stayed 1 night in Apr 2024

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Apr 2024

10/10 Excellent

ISAAC, Arkansas City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old Ford facility, I'm a Ford fan
Stayed 1 night in Apr 2024

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in Mar 2024

8/10 Good

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Ishmael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Sonia

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Dec 2023

6/10 Okay

Lindy

Travelled with group
Liked: Staff & service, amenities
I liked the history and art in the hotel. I did not like that they changed my booked room from 2 Queen beds to 1 King bed without telling me. I think it was rude to not let me know of the room change or to offer a discount. We had no idea about the change until we actually walked into our room. We also got a room with no windows and the room was dark despite the lighting that they did have in it. The lighting in the bathroom was not good either but the shower was huge. The staff did apologize about the room and offered a complete other room - so we would be sleeping in separate rooms...which was not something we wanted. They then offered either free breakfast or a free drink at the bar. The staff was great was just bummed about the room and lack of view (the building has so many windows). The bed wasn't the most comfortable but wasn't bad. They also did not have any ice machines on the floor but will bring you ice up to your room. When they did, it was in a very small bucket - was not impressed with that. I don't like having to depend on the staff for that and was not nearly enough ice for us. The art on the wall on the 2nd floor was awesome. The hallways are very vast and also pretty dark, could use just a bit more light to the space. The bartender actually arranged for us to have the hotel shuttle take us to the venue that we were going to which was awesome and something we had not planned on. All in all I love the building and the staff...room itself, we were not.
Stayed 1 night in Mar 2024

2/10 Terrible

Frank

Stayed 1 night in Mar 2024

4/10 Poor

MARA

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This hotel is an old Ford Motor Co factory, which gives it some historic industrial charm. That was unfortunately overshadowed by abysmal communication/customer service from the staff. Like checking in at 3:40pm and room is not ready. They take my phone number and tell me they will let me know when room is ready. We return to hotel after 9pm—and they still hadn’t communicated with me. Room has a broken fridge, which despite repeated asking about, was never remedied nor explained to me. Hotel has no ice. Took several tries to get enough towels and a refill of the empty shampoo bottle mounted in the shower. Upon checking out, the bill was incorrect. They tried to fix it and print me a new copy but for some reason were unable to. They say they will email confirmation of the corrected bill to me ASAP, which now 12 hours later I still have not received. We stay in a lot of hotels and none in recent memory have been this frustrating.
Stayed 2 nights in Mar 2024
Response from Jaclyn on 14 Mar 2024
Hi Mara,My name is Jaclyn, I am the Front Office Manager here at Fordson. Firstly, I want to apologize for the major inconveniences you experienced during your time at Fordson. This is absolutely not reflective of the level of hospitality we strive to provide to our guests. I will be reaching out to you directly shortly!

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a renovated Ford Motor assembly factory. There were many unique details from the automobile background. Staff went above and beyond to insure our stay exceeded our expectations. The dining options met all budgets and the food was delicious. We would definitely stay there again.
Stayed 1 night in Mar 2024

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel really shocked us with the level of hospitality they offered. We had some of the nicest interactions with the staff and they made our stay truly memorable. Andrew and Nathan, behind the bar of Mary Eddys, were experts in their craft. These were some of the best cocktails I have ever tasted. The front desk was always smiling and accommodating. The valet, Jake, was so awesome. He was fast to take us to the places we wished to see and drop us off and then pick us back up in the shuttle when we were through so there was no stress of driving and finding parking throughout our stay. He had a great attitude. The area around the hotel is still being redeveloped in a sense so I wouldn’t recommend walking to your destinations but don’t worry.. the shuttle is free and will help within their radius allowance. The overall hotel is gorgeous and we loved the amenities and the art installations in the building. A really unique vibe. We will be returning next month and plan to book here again. 10/10 will stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and really cool hotel!
Stayed 2 nights in Mar 2024

10/10 Excellent

Lena

Stayed 1 night in Mar 2024

10/10 Excellent

Hannah

Stayed 1 night in Mar 2024

8/10 Good

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the building and the atmosphere! Very friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room! Only thing is I would suggest not getting a room with the light view, windows are much preferred!
Stayed 2 nights in Feb 2024

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaints are it was a bit noisy at night, Friday night there was loud music in a surrounding building that kept us awake and on the weekends we had to pay to valet park as the close by $5 overnight garages were full. Overall I would stay again but maybe ask for a room on other side of the building.
Stayed 4 nights in Feb 2024

10/10 Excellent

Juki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very large rooms with high ceiling. allows plenty of sunlight into the room
Stayed 3 nights in Feb 2024

10/10 Excellent

Paul, Petaluma

Liked: Cleanliness, staff & service, property conditions & facilities
Great history - unique room design
Stayed 1 night in Jan 2024

10/10 Excellent

Dalton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful interior and exterior
Stayed 1 night in Feb 2024

10/10 Excellent

Rosita

Stayed 1 night in Feb 2024

10/10 Excellent

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beauty building, spacious room, fun stay
Stayed 2 nights in Feb 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Mustafa Mert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Highly recommend this hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay, has an industrial fun atmosphere, very professional staff.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kelley, Houston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very unique and staff was so friendly
Stayed 2 nights in Feb 2024

6/10 Okay

Terry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We like the decor we were not informed that our room key has to be swiped to use the elevator and waited 20 minutes for a valet before parking across the street in a garage and walking back to the hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Tamesia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upscale hotel stay with all the bells and whistles. Spa like feel. Great customer service. Accessible location. I'd definitely stay here again.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has such charm and we really enjoyed it! Very clean large rooms with super cool art installations.

10/10 Excellent

Kristin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Terry

Travelled with family, Travelled with group
Liked: Amenities
They went above and beyond with excellent service.
Stayed 1 night in Jan 2024

2/10 Terrible

Nayeli

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Took over an hour to check in. 3rd party reservation complicated check in and staff was ignorant about it. We had no heat in our room and called room service and no one came. Coldest night of the year and it was freezing.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jon

Stayed 1 night in Jan 2024

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, charming hotel. The rooms at The Fordson are clean and beautifully designed.
Stayed 1 night in Jan 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property! Wish we could have stayed longer.
Stayed 1 night in Jan 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Robyn

Stayed 2 nights in Jan 2024

10/10 Excellent

Shirelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quick stay. Very nice hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Ronald Jr, Chardon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the quiet spaces to the unique historic ford assembly location period pieces and art adorning the walls, the Fordson has a unique modern take on an old building recently renovated to be a hotel space. Have not seen a hotel this unique and special is quite some time.
Stayed 1 night in Jan 2024

10/10 Excellent

Cassie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast friendly check in.
Stayed 2 nights in Jan 2024

6/10 Okay

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Pete

Stayed 1 night in Jan 2024

10/10 Excellent

Carolyne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024