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Reviews of Hotel Spa Marbella Hills

3 out of 5
Hotel Spa Marbella Hills
Ctra. Comarcal A355, Puerto de Ojen, Ojén, Marbella

Reviews

8.4

Very good

Rating 10 - Excellent. 30 out of 64 reviews" "
Rating 8 - Good. 18 out of 64 reviews" "
Rating 6 - Okay. 13 out of 64 reviews" "
Rating 4 - Poor. 2 out of 64 reviews" "
Rating 2 - Terrible. 1 out of 64 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Fantastic location in the hills with spectacular view. Great food.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was very good , staff excellent, enjoyed our stay.
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Anita

Disliked: Property conditions & facilities
Could have been a lot better
Lacks good management. Building tired needs maintenance
Stayed 2 nights in Aug 2019

6/10 Okay

Gillian, Vancouver

Travelled with partner
The hotel was okay. It was in need of a renovation. We knew that it was out of the way bu would have liked to have had a bit more of a view since it was so high up in the hills.
Stayed 5 nights in Jul 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautifully located hotel with excellent views from atop a mountain. Peaceful and tranquil with very friendly and helpful staff. Excellent food and good facilities. I had a very relaxing 4 days here and would happily stay there again
Stayed 4 nights in Jul 2019

10/10 Excellent

Beulah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quality hotel which deserves a higher star ratin
Superb. Well kitted out and thoughtfully designed spacious studo. Maintenance attended promptly to resolve issues. Helpful and gracious reception staff. Highly recommended
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were great! The walls were thin!! The spa was lovely!
Stayed 7 nights in Apr 2019

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Lovely place. We found it by accident but booked for the following week straight away. We went midweek and it was quiet so we had the whole spa to ourselves! They have a buffet stylr breakfast and dinner with a menu choice available. The staff were very friendly and helpful. Will be going back on our next day off!
Stayed 1 night in Feb 2019

8/10 Good

martin

Liked: Cleanliness, room comfort
3 night stay
The hotel is a little tired, the drive from the main road is awfull, a 4 x 4 would have been handy. A good 1500Mof really steep and narrow drive, had to go up several parts in first gear. 10 km from marbella takes 15 minutes to get to th A7 at Canada shopping centre. The bar shuts at 11:30 and thw barman swwms more interested in resto king the bar than serving you. All three nights had to wait ages for h to serve us and we wwee tje only ones waiting, room clean, airvon mot that good, views are stunning.
Stayed 3 nights in Aug 2018

4/10 Poor

vicenç

Disliked: Staff & service, property conditions & facilities
revisar el numero de estrellas
la comida deja mucho q desear, por ser un 4 estrellas, la noche del domingo no habia bufet y nos ofrecieron una serie de platos a elegir, y era nefasta, supongo q era la comida q habia quedado del almuerzo o del dia anterior. segun la reserva el precio incluia el spa, y tuvimos q pagarlo, nos indicaron en recepcion q no estaba incluido.
Stayed 2 nights in Jan 2020

10/10 Excellent

Yasmina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Un hotel de 3 estrellas
Hotel de 4 estrellas que le sobra 1 estrella, hace falta mantenimiento en el hotel, falta de pintura, mantenimiento de zonas exteriores y limpieza más profunda.
Stayed 1 night in Feb 2020

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
La estancia en general estuvo bastante bien. El hotel está limpio y el personal es muy amable, aunque le falta mantenimiento en algunas zonas, sobre todo las exteriores. Nos decepcionó la cena, ya que íbamos con media pensión porque se suponía que la cena era tipo buffet y al llegar nos dijeron que no, que como había pocos clientes que no lo habían puesto y que lo que había era un menú (un primero, un segundo y un postre a elegir), que aunque estaba bueno no tiene nada que ver con un buffet.
Stayed 1 night in Jan 2020

10/10 Excellent

Rosario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Mudhar

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Fin utsikt
Fantastisk. Frukosten är inte den bästa. Vägen från huvudgatan till hotellet är inte lätt. Mycket bra för en 3 stjärniga hotell. Utsikten är underbart. Lagom långt till det mesta. Vi har inte testat badet.
Stayed 2 nights in Dec 2019

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

MAREK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
le sobra alguna estrella
Relación calidad precio correcta si más, pero no se corresponde con lo que espero de un hotel de cuatro estrellas. Al reservarlo pensé que se trababa de una oferta muy buena pero realmente es que no vale más. Creo que le sobra como mínimo una estrella. El sitio muy bonito, en la montaña y cerca de Marbella, tiene un hall muy agradable y bien decorado, la habitación es amplia y cómoda y estaba limpia, la terraza y exteriores del hotel necesitan una mano de pintura. El spa esta en obras, a medio servicio, lo cuál no se avisa al reservar. La comida regular, el desayuno aceptable pero la cena muy pobre, bufet libre con poca variedad y la calidad regular tirando a mala.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2019

6/10 Okay

Leonor

Disliked: Staff & service, room comfort
Não recomendo
O Hotel não é de todo de 4 estrelas, 2 e é muito. O frigorífico não funcionou durante 6 dias que lá estive hospedada o que fez com que não pudesse comprar coisas para comer no Hotel e para levar para a praia. Os quartos muitos velhos de mobílias, nunca mais volto. Só gostei das empregadas de limpeza, no restaurante às pessoas também eram antipaticas, adoro Espanha mas desta vez... negativo negativo, não recomendo.
Stayed 6 nights in Aug 2019

10/10 Excellent

Maria jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto
Volvería sin dudarlo, las vistas preciosas. Las habitaciones y el hotel de 10, la única pega que pondría es que el aire acondicionado no se podía apagar. Volveré ❤️
Stayed 2 nights in Aug 2019

6/10 Okay

Christophe

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2019

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto para escapada de relax
Esta alejado y el tramo final de la carretera es algo estrecho pero el hotel y entorno merecen la pena. Mejor de lo esperado. Personal muy amable en todo momento y el alojamiento limpio y muy comodo con habitacion muy amplia
Stayed 1 night in Jul 2019

6/10 Okay

José gomes

Liked: Cleanliness, staff & service
Disliked: Room comfort
noite mal dormida
o ar condicionado não funcionava o que tornou a noite desagradável, mal dormida
Stayed 1 night in Jul 2019

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, room comfort
Great!
Amazing mountian view!
Stayed 3 nights in Jul 2019

8/10 Good

MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Buen hotel para desconectar entre las montañas. La comida para mi gusto algo escasa y mejorable. Lo peor de todo fue el olor desagradable en los baños, por lo demas todo bien, el personal muy amable y atento.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Hotel, cm limpeza deficiente a nivel de exterior, o interior nem tanto, acesso ao quarto nada bom, frigorífico nao funcionava, depois de informar a recepção, nao foi resolvida a anomalia.. Localização agradável, mas bastante longe da cidade (+- 13 km, na montanha.
Stayed 2 nights in Jul 2019

8/10 Good

Gloria Pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Jamel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly&heloful service,very clean rooms,nice location
Stayed 10 nights in Jun 2019

8/10 Good

Emilio

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2019

8/10 Good

Shanice

Liked: Cleanliness, staff & service
Disliked: Room comfort
De kussens waren een beetje aan de zachte kant, ook is het eten ontzettend slecht.
Stayed 5 nights in Jun 2019

6/10 Okay

henri

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in May 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tolle Aussicht, zum verweilen & entspannen
Ein etwas in die Jahre gekommenes Hotel. Parkplätze ausreichend vorhanden. Personal freundlich, englisch sprechend. Zimmer gross, mit Terasse und Liegestühlen. Leider etwas hellhörig. In der Lobby gibt es ein großen TV, Billiard, Brettspiele, Bar. Desweiteren sind ein Gym, Spa, Pool und große Sonnenterasse vorhanden von der man eine tolle Aussicht genießen kann. Das Hotel befindet sich wie es der Name vermuten lässt auf einem Berg,abgelegen. Schön zum verweilen und die 15min Fahrt auf den Berg nimmt man gern in kauf bei der Aussicht.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Visenta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio buen desayuno unas vistas fabulosas el personal del spa muy agradables y profesionales
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Las vistas y la tranquilidad.La zona spa un poco escasa pero el entorno es perfecto.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2019

10/10 Excellent

Noémi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lujo de la clase media
El hotel es un lugar precioso: un entorno natural y tranquilo, unas vistas preciosas desde cualquier lugar del hotel, unas estancias buenas y cómodas y actividades a cascoporro. Es un lujo que a los clientes el acceso al spa fuera gratuito. El personal es super amable. Las instalaciones son buenas; con algunos defectos pero se pueden corregir fácilmente (y de hecho durante nuestra estancia hemos visto al hotel trabajar en ello). La comida, en contrario a los comentarios generales que nos encontramos antes de ir, está buenísima. Hay dos cartas para elegir y el bufé; o sea, se puede encontrar algo para comer para cualquier persona y gusto. Al encontrarse en un lugar más alejado, el hotel ofrece algunas actividades como rutas de senderismo, juegos de mesa y música en directo en algunas noches. Merece la pena ir y se va a querer volver.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 8 nights in Mar 2019